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Best Western Plus Lake Kawana Hotel

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Traveller (47)
Room & Suite (16)
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Overview
  • Excellent58%
  • Very good31%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
“sunshine coast”(47 reviews)
“modern hotel”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (244)
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Traveller rating
138
75
21
4
3
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LanguageEnglish
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138
75
21
4
3
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1 - 5 of 241 reviews
Reviewed 3 weeks ago via mobile

It’s so rare I write a negative review. This is one. We had a family meal booked - I thought it strange with some tables reserved and ours not. I thought that was strange because the nice tables were reserved and ours was off the...More

1  Thank Chris M
Response from JOrning, General Manager at Best Western Plus Lake Kawana HotelResponded 3 weeks ago

Thanks Chris for dining at our restaurant. I'm devastated that we didn't deliver a great experience and to your expectations. I have taken your feedback with the team and we will use it to be better in the future. This was not a normal procedure....More

Hotel's Favourite
Reviewed 12 January 2018 via mobile

Loved the vibe from wildflower restaurant in the foyer. Raja at reception was so friendly and what I’d call a professional concierge. We stayed for 4 nights, got to know the staff well whom made us feel welcome with the friendly, warm nature.

Thank Linda E
Response from JOrning, General Manager at Best Western Plus Lake Kawana HotelResponded 14 January 2018

Thanks Linda for staying with us and writing a review. We are really happy that you enjoyed our hospitality. I'll be sure to tell Raj your feedback. Welcome back! //John Orning

Reviewed 3 weeks ago via mobile

All in all a good motel. Staff were all excellent and friendly, the restaurant was great, we ordered eggs Benedictine without bread and it was no issue and the very best eggs bene. The room was great let down by the bathroom toilet was loose...More

Thank John O
Response from JOrning, General Manager at Best Western Plus Lake Kawana HotelResponded 3 weeks ago

Thank you John for the review and your stay. I'm happy that you enjoyed our hospitality. I'm sorry for the toilet seat, we have fixed it now! Unfortunately, have we recently had the new constructions next door finishing up and this has made our windows...More

Reviewed 7 May 2018

Have chosen this hotel due to a special deal advertised on the hotel website that included "Breakfast & Dinner". The receptionist was not aware of this deal even though it was on the itinerary. After talking to her manager she explained that included "Breakfast&Dinner" meant...More

Thank Alex D
Response from JOrning, General Manager at Best Western Plus Lake Kawana HotelResponded 7 May 2018

Thanks Alex for the review and for your stay. I'm happy that you enjoyed your stay. The deal you are referring to is incorrect and should not have been promoted like that. We will make sure that it will be corrected to clearly reflect what...More

Reviewed 6 May 2018 via mobile

My one night stay here was characterised by really pleasant staff. A warm friendly reception and welcome, pleasant room service, and an efficient and personal farewell. I didn’t need a knife and fork for my burger and chips from room service, which is just as...More

Thank Fdluva
Response from JOrning, General Manager at Best Western Plus Lake Kawana HotelResponded 7 May 2018

Thank you Fdluva so staying with us and reviewing us. We are really happy that you enjoyed our hospitality and service. Thanks for your constructive feedback about the room-service, I will take this with the restaurant and make sure we do better in the future....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 96 - US$ 154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 96 - US$ 154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (47)
Room & Suite (16)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
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Vimal S
25 December 2015|
AnswerShow all 2 answers
Response from JOrning | Property representative |
Thanks Vimal, I agree, this area will be a vibrant part of the Sunshine Coast when all is up and running. In the meantime we will be providing a waterhole for you locals to have a meal or a drink and help you accommodate... More
0
Votes
Room Tips
"Not qualified to state as this is the first time at this hotel"
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"North and eastern side have water views of lake"
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"Easy walk to hospital"
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"Any room is perfect."
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