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InterContinental Saint Paul Riverfront

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176 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Saint Paul Riverfront
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Showing 174: English reviews
Duluth, Minnesota
Reviewed 5 weeks ago

I really wish that their website had mentioned the limitations of their parking garage. We arrived in a truck, too large for the garage I was told at check in, and valet service suggested the public ramp across the street. The location of this other ramp was close to the hotel and connected by skywalk, so that wasn't an issue....

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Helpful?
Thank htownsen
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for your feedback and review; I do apologize for your most recent experience here at our hotel with our parking ramp. I will be discussing this experience with the appropriate managers and directors. The feedback will enable us to pinpoint and correct the service opportunity mentioned above so as to prevent such frustrations occurring in the future. We...

Willmar
Reviewed 18 February 2017

What an amazing place to stay. This property reminded me a lot of the Radisson Blu Aqua in Chicago. The hotel is very modern and tastefully decorated. The staff was top notch. We attended Wild game and they staff helped ensure that our stay would be just a memorable as the stay. The rooms are spacious with modern amenities. I...

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Helpful?
Thank Lacoste2009
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for taking the time to review our property. We appreciate you bringing up the issues with your bed so we can have engineering take a look at that right away. We also appreciate your kind comments about our staff and we will make sure these employees are recognized for their service. We hope to see you on your...

Chanhassen, Minnesota
Reviewed 14 February 2017 via mobile

We took a night out and enjoyed an evening at this hotel with 500 people. The hotel facilities were clean and the staff is friendly. The large dinner was in their event area with a very nice circular window area overlooking the Mississippi River. The food was fine and the staff were friendly. The hotel rooms were clean and decorated...

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Helpful?
Thank Andy Z
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for taking the time to review our property. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Sincerely Julia M. Assistant Front Office Manager

Minneapolis, Minnesota
Reviewed 13 February 2017

Recently stayed for company holiday party. The beds were so comfortable and the down comforter was so soft you did not want leave. My co-worker said the same thing and his wife actually took the information of the bed. We purchased the down comforter for our bed and will be looking to upgrade our mattress as well. On top of...

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Helpful?
Thank the_zmann
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for taking the time to review our property. We are pleased to hear you enjoyed your stay with us and glad that you loved our beds and ballroom. We thank you for staying with us and hope we will see you again on your next visit to St. Paul. Sincerely Julia M. Assistant Front Office Manager

Duluth, Minnesota, United States
Reviewed 9 February 2017

I just wanted to reach out an sincerely think the InterContinental crew for your amazing level of customer service. The front desk staff was great and every single person I met with at the restaurant was incredible. I travel a lot and your level of service was by far better than anywhere. Thank you for exceeding my expectations!

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Helpful?
Thank Pascha A
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for taking the time to review our property. We thank you for the kind words about our staff at the front desk and the restaurant. I have shared your comments with both departments and we hope that we will have another chance soon to exceed your expectations. Thank you again for staying with us Sincerely Julia M. Assistant...

Brainerd, Minnesota
Reviewed 4 February 2017

We stayed for two nights as part of the EMT conference. The building and parking was easy to find (however, it is $18/nt which I thought was ridiculous). Check in at the lobby was easy and smooth. The lobby and lounge areas are beautiful. My room was amazing, with a great view. The bedding was some of the nicest I...

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Thank trs333
JMitrenga10, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for taking the time to review our property. We are glad you enjoyed our hotel and especially our meeting facilities. I have shared your comments with the entire banquet team as they take such pride in the work they do for all our events. We hope we will see you again on your next visit to St. Paul...

Loveland, Colorado
Reviewed 3 February 2017

First, I love the Intercontinental brand. I have Ambassador status because I love the level of service, added attention to detail and quality of the experience during your stay. This was my first visit to this property. I was in town, presenting at a work conference. Things I loved at this property... The fitness area is really nice, very expansive...

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Helpful?
Thank Jodi R
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for your kind review of our property. We are glad you enjoyed your stay with us as well as your River-view suite. We apologize about the fitness center TV's and we thank you for bringing this to our attention so we can have our engineering department take a look and correct the problems. We thank you for your...

Fountain Valley, California
Reviewed 28 January 2017

We enjoyed easy check-in. Our comfortable room overlooked the river. The hotel is connected to skywalks that allowed these California girls to avoid venturing out in the snow unnecessarily. The hotel provided a nice assortment of Keurig products. We found the service and food in the restaurant to be quite good.

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1Thank Sheri V
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for taking the time to review our property. We are glad you enjoyed your stay with us and were able to get around easy without experiencing the bitter cold. We have also shared your kind words with our restaurant staff. We hope to see you on your next visit to St. Paul! Sincerely Julia M Assistant Front Office...

Dubuque, IA
Reviewed 22 January 2017 via mobile

The check in process was quick and the staff was very delightful. Chris took our bags to the room and gave us a quick run down about the room. It was nice to see a frig and a Kreiug. The towels are huge and plush. The view we had was beautiful. The ramp is a little scary..

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Helpful?
Thank loopie69
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for taking the time to review our property. We are glad you had a great experience with our bellman. We will share your kind words with him. Our staff always appreciated getting recognized for their great service! We thank you for staying with us and hope to see you on your next visit to St. Paul. Sincerely Julia...

Rochester, Minnesota
Reviewed 22 January 2017

The Riverfront hotel has been our go-to St. Paul hotel for the past several years. We started staying there when it was operated as a Crowne Plaza (now InterContinental). We have always encountered amicable staff. Seems their renovation is complete. The lobby and rooms look fantastic, modern. A great feature of the room is the built in USB port with...

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Helpful?
Thank Jillian852
IHGService, Guest Relations Manager at InterContinental Saint Paul Riverfront, responded to this review

Public acknowledgement: Dear Jillian852, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the new facilities and had a commendable visit. Thank you for your feedback about the walk-in- shower and apologize if the water...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown and atop the bluffs of the Mississippi River, the InterContinental Saint Paul Riverfront offers unrivalled access to the best of the Twin Cities. We're just steps away from live theater, renowned museums, memorable dining, specialty shopping, and an extensive park and trail system. Saint Paul is Minnesota's capital city, and home to the Science Museum of Minnesota, MN History Center, MN Children's Museum, CHS Field, Schubert Museum, RiverCentre, and the Ordway Center for the Performing Arts. Target Field, U.S. Bank Field, Mall of America and MSP International Airport are just a quick 30-minute drive from our doors. ... more   less 

Additional Information about InterContinental Saint Paul Riverfront

Address: 11 Kellogg Blvd E, Saint Paul, MN 55101-1005 (Formerly Crowne Plaza Hotel St Paul - Riverfront)
Region: United States > Minnesota > Saint Paul
Price Range: ₹ 10,275 - ₹ 18,848 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Saint Paul Riverfront 4*
Number of rooms: 410
Reservation Options:
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Also Known As:
Crowne Plaza Saint Paul
Saint Paul Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Saint Paul Riverfront staff and other travellers.
15 questions
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Kaukauna, Wisconsin
6 months ago
Kellyton, Alabama, United States
mpls, mn
4 months ago
Hornchurch Essex
6 months ago

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Questions? Get answers from InterContinental Saint Paul Riverfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the top floor corner rooms are perfect views and size”
 of 5 bubbles csickert97, 5 Mar 2017 | Read review
“You can see a much better view from the rooms on the top floors.”
 of 5 bubbles lindalawrence2063, 4 Mar 2017 | Read review
“Suite overlooking the river, corner room”
 of 5 bubbles JodiR207, 2 Feb 2017 | Read review
“Corner rooms overlooking the river are nice. Can get loud during the weekday with the traffic as it sits close to 52, 94 and 35.”
 of 5 bubbles Jillian852, 21 Jan 2017 | Read review
“Ask for a view of the river..”
 of 5 bubbles TabithaS576, 7 Jan 2017 | Read review
5 of 5