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InterContinental Saint Paul Riverfront

11 E Kellogg Boulevard, Saint Paul, MN 55101 (Formerly Crowne Plaza Hotel St Paul - Riverfront)
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1 room 2 adults 0 children
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Close 
  • Candyland
    0.4 km
  • 4 star hotel
  • Free Wifi
Reviewed 2 days ago
Beautiful room
The check in process was quick and the staff was very... more
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158 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Dubuque, IA
Reviewed 2 days ago NEWvia mobile

The check in process was quick and the staff was very delightful. Chris took our bags to the room and gave us a quick run down about the room. It was nice to see a frig and a Kreiug. The towels are huge and plush. The view we had was beautiful. The ramp is a little scary..

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Helpful?
Thank loopie69
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for taking the time to review our property. We are glad you had a great experience with our bellman. We will share your kind words with him. Our staff always appreciated getting recognized for their great service! We thank you for staying with us and hope to see you on your next visit to St. Paul. Sincerely Julia...

Rochester, Minnesota
Reviewed 3 days ago NEW

The Riverfront hotel has been our go-to St. Paul hotel for the past several years. We started staying there when it was operated as a Crowne Plaza (now InterContinental). We have always encountered amicable staff. Seems their renovation is complete. The lobby and rooms look fantastic, modern. A great feature of the room is the built in USB port with...

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Helpful?
Thank Jillian852
Lake City, Minnesota, United States
Reviewed 2 weeks ago

Intercontinental is a nice hotel especially if you are attending a downtown St. Paul event. It is conveniently located near the Xcel Energy Center, the Science Museum of Minnesota and the Ordway Theatre. Parking was a bit of a chore. The regular parking garage was too short for my Explorer so after two times around a couple of blocks in...

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Helpful?
Thank Tabitha S
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for taking the time to review our property. We apologize about any inconveniences you had with the parking and the Skyway. Thank you for bringing this to my attention. We take your feedback very seriously and we will work diligently to ensure similar situations do not occur. We are very glad you have enjoyed your stay with us...

Chaska
Reviewed 3 weeks ago via mobile

Loved the gorgeous river view. The beds were comfortable. The linens were soft. The corner room felt a bit cramped. The curtains brushed against the bed when closed. The bathroom amenities included a plush robe, a back-lit make-up mirror and various lemon smelling cleansers. The supper club had a good breakfast, but the bar was closed when we returned to...

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Helpful?
Thank JOausUSA
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for taking the time to review our property. We are glad you enjoyed your stay overall and we apologize for some of the items we may have missed during your stay. We take these candid reviews very seriously and we will work with all of our staff to ensure similar situations do not occur in the future. We...

Duluth, Minnesota
Reviewed 4 weeks ago

My husband, daughter, and I were in Saint Paul for a Minnesota Wild game. Based on a recommendation from another reviewer in my town (whom I do not know), I chose this hotel. There wasn't really anything that I didn't like about it. Parking was $18, but I imagine that is probably quite normal for downtown. The front desk staff...

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Helpful?
Thank Amy W
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us. I have shared your kind comments to the rest of the staff and we look forward to your return visit with us. Happy Holidays from all at InterContinental St. Paul Riverfront Julia M. Assistant Front Office Manager

Springfield, Missouri
Reviewed 12 December 2016

The hotel is beautiful but the staff is just okay. Not one morning did anyone say "hello". Asked for a few things for my room upon arrival, never showed. They said 24 hour room service at check in and when I called at 6:25 am for a pot of coffee they said call back in 5 minutes, room service isn't...

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Helpful?
Thank Robert H
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. If...

Reviewed 10 December 2016 via mobile

Well it was a short week in the tween city's. I mean the people there are just so friendly you can't have enough of it. The hotel was no exception, you feel they will do their best for you. So yes outstanding service. Clean and relaxing hotel. Great facility's like convention center, fitness center and parking . Great bar and...

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Helpful?
Thank Ilan D
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and I have shared these with our food and beverage team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a...

Des Moines, Iowa
Reviewed 8 December 2016

Be sure to stay here if you want an excellent night's sleep. The pillows and beds are amazing! The customer service from top management to the head of housekeeping are all top notch; Rare to find service like this anymore. Trust me and stay at this hotel for a lovely escape!

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Helpful?
Thank marsue1978
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and had a great night sleep. This is what we take pride on the most and I have shared your comments with our head of housekeeping and the rest of the team. We hope to see you again soon on...

Finland
Reviewed 3 December 2016 via mobile

The hotel is a good quality no nonsense business hotel: in good and bad. It delivers what you expect but doesn't thrill you anyhow. The room was alright with good bed and shower worked. Grey color can be stylish but the hue has to be right. Here it is not making the rooms dark and a bit sad. It was...

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Helpful?
Thank Jaatinen
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. If you...

Park Rapids, Minnesota, United States
Reviewed 30 November 2016 via mobile

I used my IHG rewards points to get a free night and was not let down. This hotel is just amazing looking and well kept. The room was clean and spacious. There was a dorito under the desk but that may have been my fault as I asked for an early check in and may have rushed the housekeeping. The...

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Helpful?
Thank Nathanael R
Julia M, Front Office Manager at InterContinental Saint Paul Riverfront, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. We do apologize about the Doritos found in your room. I have shared this concern with our housekeeping management and they will work diligently to insure a similar situation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown and atop the bluffs of the Mississippi River, the InterContinental Saint Paul Riverfront offers unrivalled access to the best of the Twin Cities. We're just steps away from live theater, renowned museums, memorable dining, specialty shopping, and an extensive park and trail system. Saint Paul is Minnesota's capital city, and home to the Science Museum of Minnesota, MN History Center, MN Children's Museum, CHS Field, Schubert Museum, RiverCentre, and the Ordway Center for the Performing Arts. Target Field, U.S. Bank Field, Mall of America and MSP International Airport are just a quick 30-minute drive from our doors. ... more   less 

Additional Information about InterContinental Saint Paul Riverfront

Address: 11 E Kellogg Boulevard, Saint Paul, MN 55101 (Formerly Crowne Plaza Hotel St Paul - Riverfront)
Region: United States > Minnesota > Saint Paul
Price Range: ₹ 11,056 - ₹ 17,607 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Saint Paul Riverfront 4*
Number of rooms: 410
Reservation Options:
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Also Known As:
Crowne Plaza Saint Paul
Saint Paul Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Saint Paul Riverfront staff and other travellers.
15 questions
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Kellyton, Alabama, United States
mpls, mn
2 months ago
Hornchurch Essex
4 months ago
Hornchurch Essex
4 months ago

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Questions? Get answers from InterContinental Saint Paul Riverfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms overlooking the river are nice. Can get loud during the weekday with the traffic as it sits close to 52, 94 and 35.”
 of 5 bubbles Jillian852, 21 Jan 2017 | Read review
“Ask for a view of the river..”
 of 5 bubbles TabithaS576, 7 Jan 2017 | Read review
“I was in a back corner room, great view, but thin walls. I could hear all of my neighbors conversations. The front desk staff is great.”
 of 5 bubbles F6734TDkevinc, 3 Nov 2016 | Read review
“The higher floor rooms have great views.”
  • The view from a corner 18th floor room.
 of 5 bubbles Keely15, 1 Nov 2016 | Read review
“I recommend the corner suites and on the higher floors. I was only on 6 and did not have much trouble with any noise.”
 of 5 bubbles lindamY5932HE, 1 Nov 2016 | Read review
5 of 5