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Embassy Suites by Hilton St. Paul - Downtown

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Embassy Suites by Hilton St. Paul - Downtown
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806 Reviews from our TripAdvisor Community

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Showing 798: English reviews
Start your review of Embassy Suites by Hilton St. Paul - Downtown
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Reviewed 4 days ago NEWvia mobile

Well, this is mostly my fault. My daughter wanted me to come visit so I booked a flight and hotel via Alaska Air. Daughter changes mind and now wants to come visit. No biggie, I'll just change everything for later. Kudos to Alaska Airlines for allowing a reservation change with a fee. Big thumbs down to Embassy Suites for not...

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Helpful?
Thank Kim W
Karen C, Guest Relations Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

Dear Kim W., Thank you for taking the time to send a message about our cancellation policy. I would be more than happy to review your reservation with you and evaluate what what possible changes can be made. I am so sorry this was what you experienced! I too have run into difficult scenarios myself when a travel plan has...

United States
HOTEL’S FAVOURITE REVIEW
Reviewed 23 February 2017

My family has been staying at this hotel since 1986. It is always clean, welcoming, and an excellent value. The atmosphere and amenities, along with a very helpful staff, makes this one of our favorite places to stay. The fee for outdoor parking is a bit steep, but it does not deter people from staying here.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank chartergirl
About Hotel's Favourite Review
Karen C, Guest Relations Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

Dear Chartergirl, Thank you for taking a moment to share your experience. I am happy to hear you found the Staff and accommodations excellent to your liking for so long. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Karen

Moorhead, Minnesota
Reviewed 4 days ago NEWvia mobile

I have always liked this hotel. This time our check-in at around 9pm was not good. Two were working. One very tall guy had two hands around his face holding his head looking clueless while squinting into the screen. The other one helping us kept answering the phone. We finally got through and the other guy was still holding his...

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Helpful?
Thank kawidd
Ankeny, Iowa
Reviewed 4 days ago NEW

There is no better hotel to stay at in the MPLS/STP area. This place is a 10 and well worth the money. The front desk, manager reception staff, and morning breakfast staff are A Class! We have stayed in many hotels in this area and this one is the best!

Review collected in partnership with Embassy Suites Hotels
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Thank 861deanj
St Paul, United States
Reviewed 1 week ago

Great location, super nice staff and the shuttle service is awesome for going to local restaurants and events! many places are within walking distance and the staff is very knowledgeable and willing to help at any time.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Z5607AAjosephw
St. Paul, United States
Reviewed 1 week ago

We selected this hotel for my daughter's wedding because of the usual Embassy Suites quality and amenities. The hotel has so much potential but it is in great disrepair. The room had a board hiding the plumbing at the wet bar. The air conditioning had not been turned on yet so room was stifling. There is limited parking but we...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 656theresav
Karen C, Guest Relations Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

Dear 656theresav, I am so sorry that your stay with us was disappointing. It is apparent we feel short of our high exceptions with you at an important time in your life. I have brought your concerns to the attention of our engineering department and they have assured me repairs have been made. I also would like to apologize that...

Broomfield, Colorado
Reviewed 1 week ago via mobile

Stayed 1 night while attending a Wild game and the walk to the arena was a good 20 minutes. The staff was friendly upon check in and Chase was great and helpful with a few questions. Room was clean and good for an Embassy Suites, but nothing special. Great hotel for families with kids and value travelers.

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Helpful?
Thank Brian C
Mason City, Illinois
Reviewed 2 weeks ago via mobile

I often avoid the ES line as they always seem dark, dated, and noisy thanks to the open design and parents letting kids run laps... This is certainly above my usual ES experience. And I will say they often have the best omelet makers! BTW...be a decent person...drop a buck for the person cooking you your fresh breakfast. I was...

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Helpful?
Thank CRA2GO
Toledo, United States
Reviewed 2 weeks ago

Embassy Suites at St. Paul provided excellent value for the price, with complimentary breakfast and the evening manager's reception. The central location provided access to restaurants, downtown sites, and family members we wanted to visit. I highly recommend this hotel and plan to stay there again during any future visits to MSP.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank juliez86
Ottawa, Canada
Reviewed 2 weeks ago

Overall, it was less then I expected. Numerous issues but key ones I'd highlight: 1-Several rude encounters with staff, from someone who tried to chase me out of the resteraunt for breakfast, saying they didn't open till 6, even though it was 6:10 to a desk clerk who seemed annoyed when I asked her to call me a taxi 2-The...

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Helpful?
Thank gideonit
Karen C, Guest Relations Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

Dear gideonit, Thank you for taking the time to share your experience about your recent stay at our hotel. I am truly sorry for the encounters you had with our staff. We strive to provide gracious, engaging and caring service and we obviously fell short with you. I will be speaking to the appropriate managers to encourage more training and...

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Near Embassy Suites by Hilton St. Paul - Downtown

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites St. Paul - Downtown hotel conveniently located in the heart of the Twin Cities is just blocks from the Xcel Energy Center, the Science Museum of Minnesota and Minnesota Children's Museum. Our all-suite, full-service, upscale hotel is just minutes from many Saint Paul, MN attractions making our downtown St. Paul hotel the ideal choice for the business or leisure traveler. Guests of the Embassy Suites St. Paul Downtown hotel stay in a spacious two-room suite complete with a refrigerator, microwave oven, coffee maker. Our complimentary cooked-to-order breakfast and complimentary evening reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. Our on-site restaurant, Cork's Pub, provides a casual venue for enjoying dinner, catching a game on TV or simply having a drink to unwind. ... more   less 

Additional Information about Embassy Suites by Hilton St. Paul - Downtown

Address: 175 10th St E, Saint Paul, MN 55101-2352
Region: United States > Minnesota > Saint Paul
Price Range: ₹ 6,677 - ₹ 16,077 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Paul - Downtown 3.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Embassy Suites Saint Paul
Saint Paul Embassy Suites
Hotel Style:
#2 Business Hotel in Saint Paul
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton St. Paul - Downtown staff and other travellers.
12 questions
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Questions? Get answers from Embassy Suites by Hilton St. Paul - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are probably quieter on the north or east sides of the hotel.”
Travel_Reviewer20, 24 Mar 2017 | Read review
“Higher floors are more quiet!”
489tamie, 21 Nov 2016 | Read review
“Higher floors have less traffic noise”
  • Trays left outside my room for several hours.
MikeyMillington, 25 Oct 2016 | Read review
“Get a lower flood in case fire alarm goes off!”
327PaulD327, 12 Oct 2016 | Read review
“Good luck...”
nursemary10, 10 Oct 2016 | Read review
5 of 5