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Americas Best Value Inn & Suites

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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
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edina
Reviewed 6 days ago NEW

DO NOT STAY HERE. I stayed for a night because of work at St Cloud University. the first room I had was filthy-sheets and bathroom had not been cleaned. The air/heat were broken and it was 86 degrees. I got moved to another room that was also very unclean. This place is in major need of an upgrade.

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Helpful?
Thank Anamunro
KarenLu1, Guest Relations Manager at Americas Best Value Inn & Suites, responded to this review

Anamunro, We sincerely apologize for your experience, the hotel is under new management and we have improved all quality measures, we have updated the rooms with new carpeting, bedding, TVs & more. Our hotel provides central heating/cooling solution and each room has its own thermostat, if the room meets the temperature the heat stops, and once below the set temperature...

Reviewed 1 week ago NEW

I feel sorry for the employees of this hotel because it must be difficult to have to listen to the number of complaints. We got the to hotel and the front desk person was pleasant. We got to room 125. There were cigarette burn holes in the bedspread and curtains, the night stand didn't have the drawer that was supposed...

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Helpful?
Thank Dan S
KarenLu1, Guest Relations Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for contacting me regarding your stay. Please allow this opportunity to apologize for the inconvenience you experienced during your stay. I appreciate you taking the time to advise me of your dissatisfaction. There is never an excuse for providing a valued guest ,such as you, with anything less than a perfect experience. We credit our success in the...

Reviewed 1 week ago via mobile

This is the most disgusting place I've stayed. Burn holes in the bedspread and curtain. Hairball on the bathroom floor. Spiderweb in the corner. Surface top of tables dusty. 2 different size pillows. Not sure I'm going to be able to even get any sleep here I'm so grossed out. If I could give it a negative rating I would....

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Helpful?
Thank Sue S
KarenLu1, Guest Relations Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for taking the time to write us a review. We apologize that your stay with us was not what you were expecting. We strive very hard to make every guest stay the best that it can be. Please feel free to contact me and we can discuss your previous stay and a way we can accommodate you to...

Cambridge, Minnesota
Reviewed 2 weeks ago

Don't waste your money. No fridge like advertised, microwave didnt even have a plate in it let alone a place to plug that or the coffee pot in. There was no plug in the bathtub. Hole in the ceiling of the bathroom. Curtains were awful, no screen on the 2nd floor windows. Continental breakfast was a joke...dirty tables and cereal...

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Helpful?
Thank Northstar1234
KarenLu1, Guest Relations Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for taking the time to write us a review. We apologize that your stay with us was not what you were expecting. We strive very hard to make every guest stay the best that it can be. Please feel free to contact me and we can discuss your previous stay and a way we can accommodate you to...

Reviewed 3 weeks ago

Liked: re magnetized/replaced door keys as necessary, cream for coffee, good pool for kids, front desk staff easy going, allowed our parents group to congregate and drink in lobby and pool area (mildly) Disliked: the 1 1/2" hair when I pulled back the top sheet, the flimsy bed spread (just that and sheet on the bed), the mold on the...

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Helpful?
Thank Anita W
KarenLu1, Guest Relations Manager at Americas Best Value Inn & Suites, responded to this review

This feedback made my week. Thank you so very much for sharing thoughts on your experience and taking the time to review your stay with us and so happy to hear our room was spacious and accommodating. That says a lot about our service and property. We are delighted to see this. We all strive to exceed every expectation here...

Reviewed 9 December 2016 via mobile

I stayed at this hotel for a couple of days and the stay was amazing.The pool was warm and very relaxing.The breakfast in the morning was okay and The room's were clean but they could just use a little bit more improvement

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Helpful?
Thank Haseeb K
KarenLu1, Guest Relations Manager at Americas Best Value Inn & Suites, responded to this review

Thank you so very much for taking the time to share your wonderful review and I am thrilled to see that you enjoyed your visit. I am happy to pass along to all departments your kind words. We hope to see you again during future travels. Best Regards, Guest Relations Manager

Hyderabad, India
Reviewed 26 November 2016

Room are very clean and staff is friendly and helpful . I was their in the motel for three days dated on July 27 to Aug 1 and I got the best service .Firstly, I was very tired and was looking for motel where their is no noise this was the best place .Secondly, the staff was very welcoming and...

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Helpful?
Thank donsandy009
KarenLu1, Guest Relations Manager at Americas Best Value Inn & Suites, responded to this review

Thank you very much for a great review. I appreciate you letting us know how your stay was. I am very pleased that we were able to fill your expectations. We always strive to ensure each of our guests are fully taken care of during their stay. We hope to see you again to give us another opportunity in the...

Superior, Wisconsin
Reviewed 18 November 2016

my husband found this place on internet,pictures looked wonderful,until we got there,the place was dirty, the microwave in our room wouldn't work,holes in furniture,curtains, carpet,the bathtub was nasty, the room smelled, one Tv had only one channel and NO remote control,the bed only had a thin sheet and thin bed spread to cover up with,our little fridge,had burn marks on...

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Helpful?
Thank Debra B
KarenLu1, Guest Relations Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for taking time to let us know about your stay. I apologize that you did not find the value in your stay and guest room selection. We are proud to offer various room styles in the hotel, something sure to fit any guests needs. We hope you allow us the opportunity to host you again during a future...

Holmen, Wisconsin
Reviewed 7 November 2016

A couple years ago, we stayed here and everything was great. This time the beds were comfortable, and the shower was refreshing, even though it wasn't well attached to the wall. This time, the place showed its age. The toilet made banshee noises and the seat was broken and the wrong shape, keys didn't always work, towels were worn, coffeepot...

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Helpful?
Thank karyn697
KarenLu1, Guest Relations Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for taking the time to write us a review. We apologize that your stay with us was not what you were expecting. We strive very hard to make every guest stay the best that it can be. Please feel free to contact me and we can discuss your previous stay and a way we can accommodate you to...

Cameron, WI
Reviewed 6 November 2016 via mobile

This room was reserved several weeks ago. No refrigerator, no microwave, NO PHONE, broken a/c, toilet that screams/yodels(we haven't decided which) and the lid doesn't fit. After I trudged down to the desk, we were given a phone. Since my cell didn't work to call the desk, SOME means of external communication was needed. Threre was no coffee or tea...

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Helpful?
Thank Mary L
KarenLu1, Guest Relations Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for contacting me regarding your stay. Please allow this opportunity to apologize for the inconvenience you experienced during your stay. I appreciate you taking the time to advise me of your dissatisfaction. There is never an excuse for providing a valued guest ,such as you, with anything less than a perfect experience. We credit our success in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms

Additional Information about Americas Best Value Inn & Suites

Address: 520 South Highway 10, Saint Cloud, MN 56304
Region: United States > Minnesota > Saint Cloud
Price Range: ₹ 3,861 - ₹ 4,712 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn & Suites 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western Saint Cloud
Saint Cloud Best Western
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Questions & Answers

Questions? Get answers from Americas Best Value Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!!!”
 of 5 bubbles 443dans, 22 Mar 2017 | Read review
“when you look for hotels on line and it looks really nice,don't believe it,go there and look before you book a room.”
 of 5 bubbles 332debrab, 17 Nov 2016 | Read review
“Unless you are dead tired look elsewhere”
 of 5 bubbles Slosh123, 15 Sep 2016 | Read review
“Don't go there. they need to put some work and effort into this place.”
 of 5 bubbles sarahnsteveb, 7 Jun 2016 | Read review
“Another hotel.”
 of 5 bubbles bikefiend57, 28 Apr 2016 | Read review
5 of 5