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Norwood Inn & Suites Roseville

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Traveller (52)
Room & Suite (31)
Pool & Beach (2)
Overview
  • Excellent15%
  • Very good23%
  • Average14%
  • Poor11%
  • Terrible37%
1 week ago
“Dirty and unappealing”
5 weeks ago
“Quite good”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (123)
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43
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LanguageEnglish
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1 - 5 of 122 reviews
Reviewed 1 week ago

The room was filthy and had cockroaches. My husband picked up dirt on his socks just walking across the carpet. Very sketchy people in the parking lot, lobby, and hallways. We would not stay here again.

Thank Christine C
Response from Jerre L, Reputation Management at Norwood Inn & Suites RosevilleResponded 3 days ago

Please accept our apology for your unpleasant stay. We will be speaking with housekeeping in regards to your room and will take care of any issues that might come up. Thank you for your feedback. We hope you'll give us another try in the future.

Reviewed 2 weeks ago via mobile

The hotel accepts pets which is nice because we like to travel with our cat and the room has some nice features like a refrigerator and microwave. The bedding appeared clean and the bathroom was a decent size but the staff is completely checked out....More

Thank AftonAmy
Response from Jerre L, Reputation Management at Norwood Inn & Suites RosevilleResponded 1 week ago

Thank you for taking the time to leave your feedback regarding your stay at The Norwood Inn Roseville. Please accept our apology in regards your unpleasant stay with us. We will be looking into the issues that you have mentioned. Thank you for your business.

Reviewed 5 weeks ago via mobile

The check-in was smooth They told us that it would be a 100 $ fee if we brake anything while we are on the premises. The room was nice, even though the carpet was damp because of AC to cold in the warm and humid...More

Thank Maria L
Response from Jerre L, Reputation Management at Norwood Inn & Suites RosevilleResponded 3 weeks ago

We were pleased to welcome you recently to our hotel. Customer satisfaction is our number one priority, so we're truly sorry that your stay was unsatisfactory. Thank you very much for your business.

Reviewed 30 June 2018

I have been to a couple of places and I must say this place is just as I have mentioned it’s bang for your buck. It has many facilities like microwave oven in room, fridge, 24/7 hot beverage service, complimentary breakfast and more. The best...More

Thank Rubik C
Response from Jerre L, Reputation Management at Norwood Inn & Suites RosevilleResponded 3 July 2018

Thank you for taking the time to leave your feedback. We greatly appreciate it! I'm glad you enjoyed your stay with us and the restaurants in the surrounding area. We look forward to seeing you back again on your next visit to Roseville. Thank you...More

Reviewed 29 June 2018 via mobile

Just checked in a couple minutes ago Reserve a non-smoking room however it stinks so bad Hotel should've had all non-smoking rooms on one level versus mixing them together with smoking rooms Lobby and hallway supposedly according to Kristy the receptionist, there is no central...More

Thank Mai T
Response from Jerre L, Reputation Management at Norwood Inn & Suites RosevilleResponded 3 July 2018

Thank you for taking the time to share your experience. Please accept our apology for your terrible experience. We are working on the issues and hope that you'll give us another try in the future. Thank you for your business.

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Indoor pool
Hot Tub
Details
Price range
US$ 65 - US$ 90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 65 - US$ 90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (52)
Room & Suite (31)
Pool & Beach (2)
Questions & Answers
Ask a question
Kevin J
30 March 2017|
AnswerShow all 2 answers
Response from Chelsea H | Reviewed this property |
I wouldn't even shower in this hotel let alone sit in a jacuzzi 😷 you'd have better luck calling the hotel and asking.
0
Votes
Room Tips
"Find another hotel"
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"If you really do choose to stay here, ask for a 3rd floor room - less noise!"
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"Quiet floors are on Ground Floor"
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"Make sure locks work on doors!"
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