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I stayed at the Motel 6 on North Cleveland from October 18-23, and my room was cleaned twice. Why stay at a motel if no one makes the bed, empties the trash, or gives you clean towels? The desk explained to me that this was...More
Response from 6Team, Guest Relations Manager at Motel 6 Minneapolis NorthResponded 24 January 2018
Dear Guest, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. The service issues you describe are atypical to Motel 6 standards for quality,...More
The entire stay was very uncomfortable. Poor maintenance. These are photos of the room as soon as I came in. My first room was cigarette smoke filled and the smoking alarms were taped up to block the sensors so I requested for s different room....More
I don't think there's one good thing I could say about this Motel 6 the people are very rude I called down at 10:31 morning decided to stay over and said could you tell him he has to bring me some towels and I'm good........More
Disgusting place. We came to this hotel for two nights to come visit our friends for something affordable.
There's stains that look like urine on the bottom of the toilet, there was also dried up urine on the toilet itself. It seems the maids don't...More
Thank Joshua S
Response from 6Team, Brand Experience Team Member at Motel 6 Minneapolis NorthResponded 26 September 2017
Joshua, Thank you for sharing your feedback. We are committed to delivering a clean, comfortable visit and apologize for any failure in following through on that commitment during your recent stay. We strive to provide a clean, comfortable stay and are disappointed your visit was...More
i love the clean rooms and the helpful front desk the nice housekeepers i will be back and very clean property really enjoy the stay will bring the family here love the pool to and very quite only thing is more ice machines
Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests... More
Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience, we have fallen short and would like to apologize for the service issues you describe. We invite you to contact our Guest Relations at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.