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Kahler Grand Hotel

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1,093 Reviews from our TripAdvisor Community

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Showing 1,085: English reviews
Level Contributor
6 reviews
3 hotel reviews
Reviewed 1 week ago NEW

Nice hotel with shops, grill, and coffee place inside. Nice to be able to walk to various restaurants, activities downtown. Room was smaller, but was quiet and comfortable. After attending a play and eating supper out, came back to watch the news or cable, but the TV wouldn't work...would power on, but couldn't get a picture or channels.

Helpful?
Thank 472connier
Wisconsin, United States
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

I had decided to just stay in the economy room (which is plenty big enough) however the room was super hot, the bed was uncomfortable, and kind of dirty. I think that even though it was the "economy" room it should still have the same standards of cleaning & maintenance as any other room, and if leaving the toilet dirty... More 

Helpful?
Thank Beth B
KGManager, Manager at Kahler Grand Hotel, responded to this review

Beth- Thank you for taking the time to provide your feedback. We are delighted you enjoyed the convenient location to Mayo. I am sorry that your experience with your room did not meet your expectations. I will certainly pass on these issues to our housekeeping and maintenance staff, as your description does not meet our standard either. Thank you for... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

For location....5 stars with immediate access to Mayo Clinic, easy parking solution and surprisingly good room service food when supporting a patient pre and post surgery. Please update the bathrooms, the faucets, the door that years of steam has eroded the sink with no place to put anything. Bed is very adequate, side chairs are comfortable. Service attitude is positive... More 

Helpful?
Thank Chris T
Houghton, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Not so good! Deluxe double online photos are not even close to what the room is like. My room... had no shampoo, conditioner, lotion and had only one soap, the lights in the bathroom didn't,work the bathroom outlet didn't work, the hairdryer didn't work, the phone didn't work. Do you see a pattern here? The price was high for what... More 

Helpful?
1 Thank ssvairo
KGManager, Manager at Kahler Grand Hotel, responded to this review

Thank you for taking the time to provide feedback on your stay. I apologize for the dissatisfaction you experienced. I will look into the issues with the phones, which were recently upgraded hotel-wide. I will have our maintenance service look into the issues you noted in the bathroom. Thank you again for providing this valuable feedback! Sincerely, Maria N. More 

Houston, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

This is probably partly my fault. I was about to go to the shower when I received a text I had to respond, so I made the mistake of lying prone on the bed sheets without pants on. About roughly a week later I started to itch. I thought the weather was just too dry and had been putting lotion... More 

Helpful?
1 Thank ruiNruiN
KGManager, Manager at Kahler Grand Hotel, responded to this review

Thank you for taking the time to provide feedback on your stay. I can assure you that we clean all sheets and bedding between guests. They are cleaned off site at a state-of-the-art textile plant that also provides the same linen services for Mayo Clinic. Whenever you stay with us again, please let us know if you have any questions... More 

Hawthorn Woods, Illinois
Level Contributor
14 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

The Kahler Grand Hotel is a great Hotel to relax at after a day at the Mayo Clinic. The entire staff is so nice and helpful. The rooms are clean and quiet. The Grand Grill restaurant located in the Kahler Grand hotel is a great place to grab a quick bite to eat and their Minnesota Wild Rice Soup is... More 

Helpful?
Thank christine g
KGManager, Manager at Kahler Grand Hotel, responded to this review

Christine- Thank you for taking the time to provide a review of your experience. We are delighted that you found our staff to be so helpful, as we strive for service excellence. We look forward to seeing you at your next stay! Sincerely, Maria N. More 

Topeka, Kansas
Level Contributor
3 reviews
Reviewed 3 weeks ago

We love to stay at this location. The staff is always cheerful and helpful and go out of the way to please the guests. We attend the annual Ploka Party, a well done event. The front desk staff is accomodating and professional. We are happy to have a parking facility next to the hotel. T

Helpful?
Thank normhodge
KGManager, Manager at Kahler Grand Hotel, responded to this review

Norm- Thank you for your feedback on your stay! We are so glad you enjoyed yourself at the Kahler Grand and at the Polka Party. We look forward to serving you well at your next visit! Sincerely, Maria N. More 

Montreal, Canada
1 review
Reviewed 3 weeks ago

When another guests wants the room your in, they make you change rooms, the room they put me in the toilet never worked and the ceiling fell into the bathtub just as I got out. then changed me to another room, dusty, no phones working, shower water turned very hot then cold when taking a shower, sink- was blocked and... More 

Helpful?
Thank malkah29
Norwalk, Iowa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

My husband and I travel about 40 weeks a year. We stay at historic hotels all over the country that are meticulously maintained. The Eldridge in Lawrence Kansas is a first class historic hotel. The Kahler isn't. The website is so misleading that I am reporting it to tbe BBB. The rooms smell like mold. The furnishings are a hodgepodge... More 

Helpful?
Thank careyh16
KGManager, Manager at Kahler Grand Hotel, responded to this review

Carey- Thank you for taking the time to provide valuable feedback about your stay at the Kahler Grand Hotel. The Kahler is a historic hotel with over 20 different room types at various price points, but should never be uncomfortable. We are continually in the process of updating but preserving the traditional feel of the property. I will share your... More 

WACONIA
1 review
Reviewed 3 weeks ago via mobile

My daughter and I traveled to Rochester to tour U of M Rochester. We had a great weekend planned. And chose this historic rochester hotel. The only thing I could find historic about it was the crusty nasty dried up washcloth hanging in the bathroom upon check-in. When I called the front desk to change rooms, it took about 45... More 

Helpful?
Thank Melissa K
KGManager, Manager at Kahler Grand Hotel, responded to this review

Melissa- Thank you very much for taking the time to give feedback about your stay at the Kahler Grand Hotel. I apologize that your recent stay fell short of expectations. The description of your experience with housekeeping quality is unacceptable. I will personally review this with our staff. The Kahler Grand is a historic hotel with over 20 different room... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A 90+-year legacy of personalized service and world-class comfort awaits you at the Kahler Grand Hotel. Boasting a timeless charm and storied past, our Mayo Clinic Rochester Minnesota hotel is elegant and historic. Enjoy direct access to the world-renowned Mayo Clinic or downtown area via a climate-controlled pedestrian skyway and subway. Pairing the convenience of our location with a variety of accommodations ranging from smaller budget-friendly rooms to larger renovated executive guestrooms and services, the Kahler Grand boasts a hotel experience that maximizes comfort at every turn. We also feature 30,000 square feet of flexible meeting space for conferences, weddings and special events in the downtown area. Whether your stay is a family getaway, romantic retreat, business trip, or Mayo Clinic visit, you will love our vibrant urban setting. Situated in the heart of downtown Rochester, Minnesota. Directly linked to the Mayo Clinic, via pedestrian subway and skyway. ... more   less 

Additional Information about Kahler Grand Hotel

Address: 20 South-West Second Ave., Rochester, MN 55902-3013
Region: United States > Minnesota > Rochester
Price Range: ₹ 6,614 - ₹ 11,864 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kahler Grand Hotel 3*
Number of rooms: 616
Reservation Options:
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Also Known As:
Kahler Grand Rochester
Hotel Kahler Grand
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Questions & Answers

Here's what travellers have asked, with answers from Kahler Grand Hotel staff and other travellers.
6 questions
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Questions? Get answers from Kahler Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 2nd of think 10 floors, but they did put us in a 'quiet' area as asked.”
 of 5 bubbles 472connier, 28 Nov 2016 | Read review
“Not sure - Economy rooms are plenty big enough but bad sleeping”
 of 5 bubbles BethB238, 23 Nov 2016 | Read review
“Choose a floor with a bridge access to the parking garage and a room with a view to the outside.”
 of 5 bubbles L4415NKchrist, 23 Nov 2016 | Read review
“if you want anything decent room apparently you have to get an executive suite!”
  • does this 3x4 room look like a deluxe bathroom to you?
 of 5 bubbles ssvairo, 20 Nov 2016 | Read review
“Ask for a room already at a comfortable temp-especially if you are seeking care at MAYO and are more vulnerable to chills, etc.”
 of 5 bubbles 508dirkm, 1 Nov 2016 | Read review
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