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DoubleTree by Hilton Rochester / Mayo Clinic Area

1,023 reviews
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Traveller (50)
Room & Suite (56)
Dining (8)
Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
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Offers from DoubleTree by Hilton Rochester / Mayo Clinic Area
Special Offer: Double Points, Every Stay
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Reviews (1,023)Write a Review
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All reviewsdouble treethe executive loungepescara restaurantmichael smithcookiesmayo clinicgreat hotelbell staffcivic centercar servicecomfortable roomseasy accessconvenient locationstarbucksmnvaletconference
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Reviewed 29 August 2016

We stayed at this hotel due to its proximity to the Mayo clinic. It was a pleasant stay. The staff was very friendly and the bell staff did everything they could to make it a great visit. I would definitely be back, but I hope...More

Review collected in partnership with DoubleTree by Hilton
Thank coffeelover57
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 2 September 2016

Dear coffeelover57: Thank you for staying with us and for your post. We understand that returning to the Mayo Clinic is not always something one wants to do, but if that should be the case, we hope that you will stay with us again. Deb...More

Reviewed 28 August 2016 via mobile

We truly enjoyed our comfortable room. The beds were top rate and the cleanliness was apparent. What truly sets this hotel apart is the professionalism of the front desk staff, and the warm caring attitudes displayed by the valet staff, housekeepers and chauffeurs. You feel...More

Thank Judi D
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 2 September 2016

Dear Judi D: Thank you very much for choosing to stay with us again and again. We look forward to seeing you again when your husband returns to the Mayo Clinic. Deb Knox, Revenue Mgr.

Reviewed 27 August 2016

Good service. Convenient place to stay if visiting the Mayo Clinic. Excellent service. The workout room needs new machines and a supply of hand foam and wipes. The executive level is great- food is good with friendly service.More

Review collected in partnership with DoubleTree by Hilton
Thank johngS5267CY
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 2 September 2016

Dear johngS5267CY: Thank you very much for staying with us and posting your comments. Yes, we will have new machines in the fitness center by the end of the year. I will also let housekeeping know about the foam and wipes. We look forward to...More

Reviewed 26 August 2016

I had to take my son to Mayo & was dreading the whole experience since we weren't sure what we were going to be getting into. Great location.. we could walk to Mayo! Front desk people were so nice & friendly! The lady that cleaned...More

Review collected in partnership with DoubleTree by Hilton
Thank consmom
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 2 September 2016

Dear consmom: Thank you very much for writing such a great post. We are glad that you made the trip to the Mayo Clinic with your son a little bit easier. We look forward to seeing your family here again soon. Deb Knox, Revenue Mgr.

Reviewed 21 August 2016

I have had to stay in Rochester long term over the summer and have been fortunate enough to stay at the Double Tree, The staff is exceptional and very accommodating, and they are always working to improve the facility and keep it well maintained. I'm...More

Thank Heath M
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 23 August 2016

Dear Heath M: Thank you very much for choosing to stay with us during your extended time in Rochester. We are very glad to hear that you felt our hotel was your "home away from home." We look forward to having you back with us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 170 - US$ 343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 170 - US$ 343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
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Traveller (50)
Room & Suite (56)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Theloaders93
29 August 2017|
AnswerShow all 3 answers
Response from DebKnox | Property representative |
Hi ~ We have replaced all of the "soft" goods in the guestrooms this year. Items such as desk, soft chair, desk chair, etc. The carpet in the guestrooms has all been replaced this year except for 9 rooms (we will be done... More
0
Votes
Judi D
18 August 2016|
AnswerShow all 4 answers
Response from DebKnox | Property representative |
Hi ~ Yes, we do have wheelchairs available at the hotel. Just ask the bellman or the front desk upon arrival and we will make sure that you have one available to you. If you would like us to make a note in your reservation... More
0
Votes
hopefulsavvytraveler
23 December 2015|
AnswerShow all 8 answers
Response from MTC120 | Reviewed this property |
No, there is not complimentary breakfast. But there is a nice restaurant in the lobby.
0
Votes
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12
Room Tips
"We always request a quiet room, away from elevators and ice machines. They noted that and followed through."
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"Consider a room at the back or a higher floor if road noise bothers you"
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"Ask for a room facing Mayo not Civic Center."
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"dont go here"
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