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DoubleTree by Hilton Rochester / Mayo Clinic Area

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Traveller (50)
Room & Suite (56)
Dining (8)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
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Offers from DoubleTree by Hilton Rochester / Mayo Clinic Area
Special Offer: Double Points, Every Stay
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Offers from DoubleTree by Hilton Rochester / Mayo Clinic Area
Special Offer: Double Points, Every Stay
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,038)
There are newer reviews for DoubleTree by Hilton Rochester / Mayo Clinic Area
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All reviewsdouble treethe executive loungepescara restaurantmichael smithcookiesmayo clinicgreat hotelbell staffcivic centercar serviceeasy accesscomfortable roomsconvenient locationskywaystarbucksmnvalet
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181 - 185 of 1,026 reviews
Reviewed 18 January 2017 via mobile

I had a wonderful stay here. I'm in town for my father to have surgery at Mayo. The drivers get you where you need to go fast. The rooms are clean the hotel is beautiful. My flight in cancelled and they didn't charge me the...More

Thank Karen A
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 19 January 2017

Dear Karen A: Thank you very much for choosing to stay with us. We are very glad that you enjoyed our hotel. Yes, I am sorry that our fitness center was closed during your time with us. It will be done by the end of...More

Reviewed 18 January 2017 via mobile

I have stayed at this hotel on two occasions and both times been impressed by the friendliness of the staff. Nice spacious accommodations in a clean and well maintained modern hotel. Excellent restaurant voted best in Rochester. And it's connected via the skyway system to...More

Thank 763Chuck
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 19 January 2017

Dear 763Chuck: Thank you very much for choosing to stay with us during your time in Rochester. We are so glad that you enjoyed our hotel and we hope to see you again. Deb Knox, Revenue Mgr.

Reviewed 17 January 2017 via mobile

Great rooms with comfy cozy beds! Accessible through skyway which makes it easy to get to appointments at the Mayo Clinic. Complementary car to fetch you from Mayo and bring you back to the hotel! Nice, helpful and knowledgeable staff at the front desk. Wheel...More

Thank leannwstephenson
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 19 January 2017

Dear leannwstephenson: Thank you very much for taking the time to write your comments about your stay at our hotel. We are very happy that you enjoyed your stay and we look forward to having you stay with us again. Deb Knox, Revenue Mgr.

Reviewed 17 January 2017

Great experience/service each day of my visit. Will definitely return in the future as needed. Loved the warm cookie at check in. Each room experience wood benefit from some type of television directory to know what shows are on or coming on.

Review collected in partnership with DoubleTree by Hilton
Thank Y9743FQmichellev
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 19 January 2017

Dear Y9743FQmichellev: Thank you for staying with us. We are very happy to hear that you will choose to stay with us again. Deb Knox, Revenue Mgr.

Reviewed 16 January 2017

Going to Mayo Clinis is a stressful event, and so having a good hotel is important. The DoubleTree took the stress out of our visit. The rooms were clean and comfortable and the staff was helpful and friendly. The food at the Pescara, located in...More

Review collected in partnership with DoubleTree by Hilton
Thank Gayle A
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 17 January 2017

Dear Gayle A: Thank you very much for taking the time to post your comments about your stay. We are very happy to hear that we could help take away some of the stress of a trip to the Mayo Clinic. Should you need to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 171 - US$ 344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 171 - US$ 344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
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Traveller (50)
Room & Suite (56)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Theloaders93
29 August 2017|
AnswerShow all 3 answers
Response from DebKnox | Property representative |
Hi ~ We have replaced all of the "soft" goods in the guestrooms this year. Items such as desk, soft chair, desk chair, etc. The carpet in the guestrooms has all been replaced this year except for 9 rooms (we will be done... More
0
Votes
Judi D
18 August 2016|
AnswerShow all 4 answers
Response from DebKnox | Property representative |
Hi ~ Yes, we do have wheelchairs available at the hotel. Just ask the bellman or the front desk upon arrival and we will make sure that you have one available to you. If you would like us to make a note in your reservation... More
0
Votes
hopefulsavvytraveler
23 December 2015|
AnswerShow all 8 answers
Response from MTC120 | Reviewed this property |
No, there is not complimentary breakfast. But there is a nice restaurant in the lobby.
0
Votes
Room Tips
"We always request a quiet room, away from elevators and ice machines. They noted that and followed through."
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"Consider a room at the back or a higher floor if road noise bothers you"
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"Ask for a room facing Mayo not Civic Center."
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"dont go here"
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