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Holiday Inn Express Hotel & Suites Rochester West-Medical Center

HIExpress.comUS$ 140*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 155*
US$ 140*
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US$ 146*
US$ 155*
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Holiday Inn Express Hotel & Suites Rochester West-Medical Center
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110 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Rochester West-Medical Center
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Showing 110: English reviews
Reviewed 1 July 2016 via mobile

This Holiday Inn Express is what they all should be! It is located off a main road, is within walking distance (across the parking lot or street) of multiple eating places and most importantly, has outlets next to the bed for your phone charger! I stay at this hotel every time I am in the area. Highly recommend it!

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Helpful?
Thank Jon O
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Jon O, Thank you for taking a moment to share your experience. I am happy to hear you found our Holiday Inn Express & Suites to your liking. We look forward to serving your travel needs at our property should you return to the area.

lwood
Reviewed 23 June 2016

Very nice hotel with a great location. The General Manager, Melany was fantastic. She went above and beyond to give great customer service. The staff at this hotel certainly knows how to take care of guests!

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Helpful?
Thank lmno123
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear lmno123, I just wanted to thank you for your recent stay here! I’m so glad you were able to experience our warm Holiday Inn Express & Suites hospitality and we look forward to seeing you again soon.

Richmond, Virginia
Reviewed 16 June 2016

Hotel is very easy to reach as it is right off a hotel exit. Hotel is clean and staff is friendly and helpful. Bed was comfortable and the room temperature was nicely controlled by a digital thermostat. Bathroom was very clean with nice upscale tiled shower (better than most Holiday Inn Express hotels). My room was on the opposite side...

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Helpful?
Thank KenS9
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear KenS9, I just wanted to thank you for your recent stay here! I’m so glad you were able to experience our warm Holiday Inn Express & Suites hospitality and we look forward to seeing you again soon.

Lima, Ohio
Reviewed 15 June 2016 via mobile

Having made my reservation on line and not realizing that numerous baseball and or softball teams, and a wedding party were staying at this location, my room reservation had been allowed by the automated system. Upon arrival I was informed that my reservation had been changed from a standard 2 bed room to a king suite. Traveling with my 3...

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Helpful?
Thank wesley6716
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear wesley6716, Thank you for taking a moment to share your experience. I am happy to hear you found our facility and Express Start Breakfast to your liking. I am please that my staff was able to take care of your during a busy weekend. We look forward to serving your travel needs at our property should you return to...

Palm Beach Gardens, Florida
Reviewed 4 June 2016 via mobile

If you must stay at this hotel stay on the 4th floor. Otherwise you will hear the guest in the room above you. Next, avoid the highway side of the building...or you will be sleep deprived. Breakfast is not up to par with other HIE properties. Most important-shuttle runs only once an hour and only drops off at St Mary's....

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Helpful?
Thank myreview561
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear myreview561, I’m sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the traffic noise. Your comments have helped us to improve our guest experience. We hope you will consider staying with us again.

Reviewed 18 May 2016 via mobile

A great hotel in the Rochester area right off the highway and very easily accessible to all the local downtown shops and restaurants. I was able to walk downtown to get my Starbucks and to dinner. The hotel rooms were very clean and spacious the beds were very comfortable and always clean. Breakfast in the morning was your typical holiday...

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Helpful?
Thank Seth V
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Seth V, Thank you for taking a moment to share your experience. I am happy to hear you found our facilities to your liking. We look forward to serving your travel needs at our property should you return to the area.

MN
Reviewed 18 May 2016 via mobile

Nice hotel and location. Staff was friendly and helpful. Very good breakfast as well aND plent of seating for enjoying your breakfast.. Had a double queen and pull out couch room. Plenty of space for a family of 5. Pool a little small, but worked fine for us.

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Helpful?
Thank cbnb
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear cbnb, Thank you for taking a moment to share your experience. I am happy to hear you found the Express Start Breakfast to your liking. We look forward to serving your travel needs at our property should you return to the area.

Reviewed 22 April 2016 via mobile

The hotel is an easy mile walk to the Mayo Clinic and conveniently located. My bathroom was not as clean as most Holiday Inn Express, there was hair in the shower and wrappers left on the floor on the side of the sink. Also, the noise from the Freeway was pretty loud. If I stayed here again, I would make...

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Helpful?
Thank Ugiech
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Ugiech, Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and apologize for this experience. We work hard to ensure the comfort and satisfaction of our guests and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent...

Fresno, California
Reviewed 22 April 2016

We stay at HIE very frequently and in many locations, so my review is compared to similar properties. We appreciate the consistency and reliability of HIE and the complimentary breakfast. The extra plus of this property is the underground parking. Things that could sure be improved is that generally the hotels will vary the hot items slightly day to day,...

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Helpful?
Thank Shari S
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Shari S, I appreciate your recent review of our property. I understand that you were disappointed with your meal selections and we will review our offerings, keeping your recommendations in mind. The next time you are in town please visit us again. Thank you for your comments.

Rochester, Minnesota
Reviewed 13 April 2016

The noise from Route 63 was very bad. This hotel need some major sound proofing. I tried putting the fan on high to drown out the noise but to no avail. There is a sound wall on the other side of the highway but not on the hotel side. Breakfast scrambled eggs were not mixed correctly. The bagel was one...

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Helpful?
Thank Victor Z
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Victor Z, I’m sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the traffic noise and breakfast items. Your comments have helped us to improve our guest experience. We hope you will consider staying with us again.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning

Additional Information about Holiday Inn Express Hotel & Suites Rochester West-Medical Center

Address: 155 16th Ave SW, Rochester, MN 55902
Region: United States > Minnesota > Rochester
Price Range: ₹ 7,320 - ₹ 11,558 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rochester West-Medical Center 2.5*
Number of rooms: 90
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Rochester West-Medical Center staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Rochester West-Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The underground garage is a large plus.”
lnoll, 24 Nov 2016 | Read review
“All room are good”
622luannh, 9 Nov 2016 | Read review
“Ask to be away from the highway.”
Jimm8117, 4 Jul 2016 | Read review
“Take odd number room away from highway.”
victorz137, 13 Apr 2016 | Read review
“Do not stay here”
178ryani, 10 Mar 2016 | Read review
5 of 5
HIExpress.com
US$ 140* /night
View Deal
Booking.comUS$ 146
Hotwire.comUS$ 155
TripAdvisorUS$ 140
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*Disclaimer
Prices are for 1 room, 2 adults
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