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Extended Stay America - Rochester - South

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Extended Stay America - Rochester - South
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131 Reviews from our TripAdvisor Community

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Showing 131: English reviews
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Jacksonville, Florida
Reviewed 1 week ago

I have stayed at other locations and they weren't like this. I mean, at least have clean towels- like not A SINGLE clean towel, but how about a towel or dare I say two towels per guest that you book? Is that so hard? Kitchen supplies were not in the room, but our check in person (Her name was April)...

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Helpful?
Thank stacybrancher
Jacksonville, Florida
Reviewed 2 weeks ago

I cannot understand how this hotel can stay licensed with the issues they are having with their laundry. Seriously? And then when I called the front desk in the morning and spoke with KIM you would think that she was a corrections officer speaking to an inmate. I was dumbfounded. How could she get away with being so rude to...

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Thank gypsytrip2017
Tobias, Nebraska
Reviewed 5 March 2017

This is our second 7-10 day stay in 5 weeks and we may have several more visits ahead of us. The first time we chose Extended Stay America - Rochester South because of the price, kitchenette, and the shuttle service back and forth to Mayo Clinic. The staff, however, has exceeded all of our expectations! The staff is friendly, compassionate,...

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Helpful?
Thank juliemsw1
Manager_11525, Manager at Extended Stay America - Rochester - South, responded to this review

Thank you for taking the time to share your comments. I am proud of our staff for making such a positive impression on you through outstanding customer service. They will be informed on the great job they are doing assisting guests. We are also pleased to know we are providing you with what you need while you go to the...

Reviewed 31 January 2017

ESA properties in my experience have been hit or miss as to whether the hotel provides a nice stay, or a nightmare. This property has restored my faith in the ESA brand. I just don't know why they don't take some of the staff from this location to teach other locations some valuable customer service skills. Take April for instance,...

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Helpful?
Thank Kelly K
Manager_11525, Manager at Extended Stay America - Rochester - South, responded to this review

We appreciate you taking the time to share your experience. It is good to know you were thoroughly impressed by our staff. They will be informed of the great job they are doing. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Mosinee, Wisconsin
Reviewed 24 January 2017

We were greeted upon arrival by front desk girl. She checked us in and noticed my husband uses a cane and/or walker, gave us a room on first floor. Asked if we had ever stayed there before, since we had not she explained how we have a full kitchen in our room and she can sent up any dishes, pots,...

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1Thank FayLynette
Manager_11525, Manager at Extended Stay America - Rochester - South, responded to this review

The team and I appreciate your comments. It is good to know you received excellent customer service from our staff and that your room accommodations were much to your liking. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Stevens Point, Wisconsin
Reviewed 16 December 2016

This is not a fancy room, but the price could not be beat when you are looking for long term stay, ours was 6 weeks, an you want the convenience of a kitchen. The room was perfect size for two. The staff was pleasant. The availability of the shuttle to the Mayo Clinic was convenient and the location was terrific...

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Helpful?
Thank kellyfrank2016
Manager_11525, Manager at Extended Stay America - Rochester - South, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you enjoyed the affordable rate you paid for accommodations and that our convenient location was beneficial for the duration of your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Louisville, Kentucky
Reviewed 21 November 2016

The place was okay for the price (we booked through priceline). Liked that the rooms had a mini kitchen (fridge, microwave, and stovetop). We cooked many of our meals. The bed was not comfortable and seemed even smaller than Queen size. The free breakfast is only muffins, granola bars and nutri-grain bars. The room could have been cleaner. Would stay...

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2Thank Lindsay F
Wabasha, Minnesota
Reviewed 18 November 2016 via mobile

Nice clean rooms . Served us for what we needed during a 3 day Rochester Trip . Spent one night here & one night at the other Rochester location . No complaints . Helpful staff . Coffee and snacks in the morning. Beds are average , comfortable .

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Thank grandpathomas
Niles, Michigan
Reviewed 26 October 2016

Good value and the kitchen was a big plus. Shuttle to Mayo Clinic was convenient. Hotel was close to several restaurants and shops. Would stay here again if we came back. Grab n Go breakfast was ok. Not a huge selection but sufficient and convenient when you are headed out the door in the morning.

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1Thank KAREN S
Manager_11525, Manager at Extended Stay America - Rochester - South, responded to this review

Thank you for sharing your comments. It is good to know you found value in our hotel and that you would stay with us again. I'm also pleased that our proximity near the Mayo Clinic was beneficial and convenient. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back...

Decatur, Indiana
Reviewed 20 October 2016 via mobile

Stayed at Extended Stay America South while undergoing treatment at Mayo Clinic! Rooms have kitchen with full size fridge, micriwave, stovetop! Hotel, upon request will provide dishes, pans, coffee cups, utensils, everything you need, even a toaster! Teresa, the assistant manager, Yvette the General Manager, Mometa from front desk, Harry the maintenance man, everyone was so extremely helpful! Room was...

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Helpful?
Thank Geoffrey F
Manager_11525, Manager at Extended Stay America - Rochester - South, responded to this review

It is so rewarding to see you were well taken care of by our staff. It is satisfying to read you were pleased with the fully equipped kitchen in your room and that our staff provided you with excellent customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Rochester - South

Address: 55 Wood Lake Dr SE, Rochester, MN 55904
Region: United States > Minnesota > Rochester
Price Range: ₹ 4,924 - ₹ 7,321 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Rochester - South 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Rochester
Extended Stay America Rochester
Rochester Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Rochester - South staff and other travellers.
1 question
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Muscatine, Iowa

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Questions? Get answers from Extended Stay America - Rochester - South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the larger rooms and the 3rd floor but the 2nd floor is fine, too.”
juliemsw1, 4 Mar 2017 | Read review
“Ask for the recently remodeled room on the third floor”
kellyfrank2016, 16 Dec 2016 | Read review
“Choose elsewhere”
RonG183, 29 Aug 2016 | Read review
“stay on third floor. the floors are not well insulated and you can hear people above you”
815briank, 22 May 2016 | Read review
“Even the highway side is very quiet. The all new windows is probably responsible.”
T4888AWjamess, 25 Jan 2016 | Read review
5 of 5