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Hilton Garden Inn Rochester Downtown

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Relax with a variety of convenient amenities at the Hilton Garden Inn Rochester Downtown hotel, newly renovated May 2017. Attached to Rochester’s pedestrian Skyway System, our hotel is directly connected to the Mayo Clinic, University of Minnesota Rochester, Shops at University Square mall, Mayo Civic Center, the Government Center and many restaurants and theaters. We are in an active and vibrant downtown neighborhood with adjacent access to nightlife, shopping, dining and entertainment. Take our complimentary town car service to downtown attractions, businesses and hospitals.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Wheelchair Access
Restaurant
Business Centre with Internet Access
Shuttle Bus Service
Bar/Lounge
Paid Internet
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Hot Tub
Babysitting
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Suites
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Reviews & more
824Reviews
103Photos
7Q+A
87Room tips
Traveller rating
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I had made a booking mistake so upon arriving we didn’t have a room. Front desk Mgr took care of it and within minutes we were settled in our nice room. We’ve stayed here many times. Always 5 star treatment. Recommend highly.
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Review collected in partnership with Hilton Garden Inn
Response from DebKnox, Manager at Hilton Garden Inn Rochester Downtown
Responded today
Dear everestclimber: Thank you very much for choosing to continue to stay with us while you are in Rochester. We greatly appreciate our returning customers. We are so glad that our team was able to get you a room and into it quickly. We look forward to having you stay with us again. Deb Knox, Revenue Mgr.
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Great Hotel but in my opinion rates were a little high. Mayo is a big draw and this is a very busy town. Overall the experience was very good and the staff was awesome. rooms are very clean and beds and comfy.
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Review collected in partnership with Hilton Garden Inn
Response from DebKnox, Manager at Hilton Garden Inn Rochester Downtown
Responded 4 days ago
Dear Compass65377985242: Thank you very much for choosing to stay with us. We hope that should you return to Rochester you will consider staying with us again. Deb Knox, Revenue Mgr.
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We spent most of the time at Mayo Clinic--but this was a perfect home base. Nice lobby with bar--other restaurants within walking distance. Connected to Mayo downtown buildings through 2nd floor Skyway. It takes about 10 minutes to walk to the Gonda building--hotel also has a
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Review collected in partnership with Hilton Garden Inn
Response from DebKnox, Manager at Hilton Garden Inn Rochester Downtown
Responded 1 week ago
Dear 171lillianp: Thank you very much for staying with us while you were at the Mayo Clinic. We are glad that you enjoyed our hotel and we hope you will select us again. Deb Knox, Revenue Mgr.
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Try The Hilton Garden Inn, which is centrally located next to the clinic. Using the Sky walk way on the 2nd. floor, it will take you all the way to the clinic in doors when the weather requires it. A lot of shops and eateries along the way, so you will not be bored during your w
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Response from DebKnox, Manager at Hilton Garden Inn Rochester Downtown
Responded 2 weeks ago
Dear Sydney P: Thank you very much for taking the time to post your comments about your stay with us in Rochester, MN. We appreciate you choosing our hotel for your lodging and hope that you will select us again should you return to Rochester. Deb Knox, Revenue Mgr.
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Stayed for a Mayo visit
At check in not recognized as a Hilton Honors member
Nothing was said until after being told the bag I usually receive was not for me
I asked about water and I was told there was water in the room and to ignore the price tag
I asked about breakfast and was
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Response from DebKnox, Manager at Hilton Garden Inn Rochester Downtown
Responded 3 weeks ago
Dear molllly: Thank you for staying with us. I am very sorry about the experience you received from our Front Desk team during your stay. Our General Manager is aware of your posts, along with our Front Desk Manager, so that together they can address your concerns with our Team to help with improvements. Thank you again for staying with us and letting us know your feedback. Deb Knox, Revenue Mgr.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
hanging light with in-line switch above metal frame nightstand
table by bed with spotlights
oddly mounted/unsightly sliding door that doesn't close all the way
old stuffed chair
Previous
Is there a free breakfast buffet?
No There is a charge for the breakfast unless you are at a particular level in Hilton rewards points.
1 vote
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Do you offer shuttle service for RST airport ?
Our hotel does not have shuttle service to and from RST, but there are many companies that can offer you service. Go Rochester and Yellow Cab are a few. They have counters at RST or you may call ahead and schedule a reservation.
0 votes
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Is there a fee if room is cancelled for earlier departure from original booking date.
No there is no fee as long as you can please let us know by 1pm that same day. There will be a fee if checking out after 1pm but if you just need to shorten your stay we understand. It is sometimes easier than trying to extend it. Deb Knox
0 votes
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Does this hotel have on site parking?
Yes.
0 votes
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I had to get a mobility accessible room and I'm not handicapped-what does this type of room consist of besides wider doorways and such?
Sure, due to availability sometimes this happens. I would recommend first that at check in you ask if a standard, non-accessible room is available and they will move you if possible. But to answer your question, the additional items would be hand rails/bars in the bathroom area and you may have a roll in shower instead of a tub. If you would like to speak to our General Manager directly, please call Cindy Woolley at 507-285-1234.
0 votes
Previous
12
"Being in the city the higher up the less street noise."
"Get a room far away from the elevators"
"Noisy early morning garbage pickup despite request for quiet room. Not sure any rooms escape this noise."
"Rooms are higher floors are probably more quiet."
"The street side rooms are quieter."
Previous
PRICE RANGE
US$ 163 - US$ 263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn rochester downtown hotel rochesterhilton rochesterrochester hilton garden inn
LOCATION
United StatesMinnesotaRochester
NUMBER OF ROOMS
147
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