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Stayed here on a Saturday night. Got room in the newer Promenade tower. Holy smokes I was impressed. Beautiful room, huge shower, great bed and TV. Top notch and so pleasantly surprised at the attention to detail. One thing I did not like was the...More
Response from MysticLake, Mystic Lake Casino Hotel's Social Media Team at Mystic Lake Casino HotelResponded 6 days ago
Thank you for taking the time to leave a review regarding your most recent stay with us.We are happy to hear that you enjoyed your stay with us in our new Promenade Tower. We hope you will be back to visit us again soon!
We were invited to the Mystic Lake Casino Hotel by a business and had the opportunity to stay in the Towers = a new section. The room was clean and lovely. We had a lovely veiw from the 9th floor looking out onto the countryside....More
Thank K A
Response from MysticLake, Social Team at Mystic Lake Casino HotelResponded 4 weeks ago
Thanks for the kind words, KA! It's great to hear you enjoyed your business event in our new space. We appreciate the feedback on your room and experience. Hope to see you again soon!
This was a fun casino hotel. It was low keyed but pretty much had everything we needed. We were in town to attend an event at Parley Lake Winery so we spent a great deal of the time away from the hotel. The rooms were...More
Response from MysticLake, Social Team at Mystic Lake Casino HotelResponded 13 March 2018
Hi Peggy, thanks so much for sharing your experience with us. We appreciate the review and kind words. We are so glad you enjoyed your stay and hope you will stay with us agian in the future.
Beautiful place, very courteous staff!! The Promenade tower stay makes a person feel secure and like a King/Queen. They treated us top notch there! The room was very clean, shower/bathroom was exquisite!! The window is the entire corner all window no wall, absolutely stunning!! Definitely...More
Thank Amijane D
Response from MysticLake, Mystic Lake Casino Hotel Social Media Team at Mystic Lake Casino HotelResponded 8 March 2018
Hi Amijane - Thank you for taking the time to leave your feedback regarding your recent stay! We look forward to having you visit us again soon.
Had to walk, what felt like a mile, to get to my room only to have my one assigned key not work. A housekeeper attempted to help but said sorry and told me I had to go back downstairs to get a new key. I...More
1 Thank Michael L
Response from MysticLake, Social Team at Mystic Lake Casino HotelResponded 23 February 2018
Hi Michael, we thank you for your feedback and we are terribly sorry for everything that went wrong with your stay. The level of service you received is unacceptable and not up to our standards here at Mystic Lake. We hope you will give us...More
Response from 946geraldk | Reviewed this property |
there is a stage where free talent perform. Don't know when or times tho. Mystic Lake is so unique among casino/hotels. Everything is done with such class. What an enjoyable time when ever we visit this amazing place.