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Sheraton Minneapolis West Hotel

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Traveller (94)
Room & Suite (48)
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Overview
Hotel website
12201 Ridgedale Drive, Minnetonka, MN 55305 See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Sheraton Minneapolis West Hotel
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (342)
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Traveller rating
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Show reviews that mention
All reviews club room ridgedale mall pool side starbucks coffee large bathroom first floor front desk staff comfortable beds buffet breakfast lobby area short drive very nice hotel nice stay atrium business lounge bedding
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1 - 5 of 316 reviews
Reviewed 1 week ago via mobile

I am a tour manager for a band for the last 20 years and have booked and stayed in over 1,000 hotels all over the world. This stay was included multiple rooms for a family get together and was the worst experience I have EVER...More

Thank gratefulbass
Response from TedT438, General Manager at Sheraton Minneapolis West HotelResponded 1 week ago

I am very sorry you had that experience at my hotel. I am the general manager and have never had that conversation with anyone. I would love to speak with you further to find out more details. Please call me at the hotel at your...More

Hotel's Favourite
Reviewed 30 July 2018 via mobile

This was our third stay at Sheraton Minneapolis-West and we love it every time. What we love: Modern style Wonderful scent throughout the hotel Complimentary fruit water in lobby all day Complimentary Starbucks coffee in lobby in the morning Keurig in room with Starbucks coffee...More

Thank starfrenzy
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 1 August 2018

Dear Starfrenzy, Thanks for taking the time to share your thoughts about the Sheraton Minneapolis West. I appreciate you pointing out some great features that other travelers will like also. I have instructed the Engineering team to check the pool temperature and increase as needed....More

Reviewed 3 September 2018

We got to the hotel earlier than planned so we asked what time a room might be ready. We were told that they could get us in early. An unexpected bonus that allowed us to rest before our evening activities. The receptionist went out of...More

Thank Linda L
Reviewed 28 August 2018 via mobile

Being a SPG gold I was upgraded to the club floor and had access to a lounge that had water, sodas, fruits and other quick bites. Rooms were OK, cleanliness could be better. Some rooms do Not have windows with outside view but Lobby view...More

Thank Revpar02
Response from Ted T, Owner at Sheraton Minneapolis West HotelResponded 28 August 2018

Thank you for taking the time to share your experience recently. I am pleased you were able to enjoy the benefits of our club lounge and late checkout. I also appreciate you mentioning our great location near Ridgedale Mall with 8 full service restaurants and...More

Reviewed 11 August 2018

My stay was scheduled to be a three week stay for an extended work trip. I lasted 10 days before I checked out and moved to a different hotel. I stayed in a suite, which had no exterior windows and felt like a cave because...More

Thank ebee129
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 14 August 2018

Dear ebee129, I am so sorry to hear that we fell short of our standards in your room cleanliness. I can assure you that this situation is not our standards and I apologize that it ruined your stay and cut short your visit to our...More

View more reviews
About
Description
Conveniently located just outside of downtown Minneapolis, Sheraton Minneapolis West Hotel in Minnetonka, Minnesota is a source of familiar comfort, and has 10,000 square feet of meeting and event space. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Free Parking
Awards & Recognition
GreenPartner
GreenPartner
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
220
Price range
US$ 101 - US$ 222 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Minnetonka
,
Minnetonka Sheraton
,
Sheraton Minneapolis
Location
United States > Minnesota > Minnetonka
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
220
Price range
US$ 101 - US$ 222 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Minnetonka
,
Minnetonka Sheraton
,
Sheraton Minneapolis
Location
United States > Minnesota > Minnetonka
Photos
Traveller (94)
Room & Suite (48)
Dining (12)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Location
Full view
51Somewhat walkable
Grade: 51 out of 100
46Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Questions & Answers
Ask a question
amypowell0719
25 June 2017|
AnswerShow all 3 answers
Response from Bpowley | Property representative |
Unfortunately we do not have microwaves in each room. We do, however have a microwave available for guest use at any time.
0
Votes
JuliLynn
21 April 2015|
Answer
Response from Adi T | Property representative |
Hello JuliLynn, I think what you mean is that you are an SPG member - Starwood's Loyalty Program. Yes, there are great privileges to be a member depending your SPG status and points earned. Please feel free to call us with... More
0
Votes
ampang
7 April 2015|
Answer
Response from Adi T | Property representative |
Dear Ampang, There is no charge for mini-fridge. All our guest rooms have a fridge in them. Look forward to seeing you soon. Sincerely, Shawn
0
Votes
Room Tips
"Ask for an outside room if you don't want to risk facing a corridor or the heavily-chlorinated indoor..."
jenniferpS5220DR
7 Aug 2018
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"Don’t stay here."
AHenny
23 Jun 2018
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"Pool side fun for families, opposite end better for quiet or romance"
Triponeill
12 Jun 2018
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"Do NOT choose a poolside room. I can't imagine how noisy it would be given the business of the pool."
Run6677
22 Apr 2018
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