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I stayed here in Sept 2017 for a meeting. My wife and I drove our Carrera S cabriolet and valet parked it for 3 days. When we got it back it had 2 additional miles on it, the toll road change was gone from the...More
Response from dpotter90, Front Office Manager at The Hotel Minneapolis, Autograph CollectionResponded 5 April 2018
Thank you very much for your valuable feedback. We take all of our guests feedback very seriously and use it to improve our level of service. I want to apologize for such a negative experience and reach out to let you know that the...More
The leadership contacts for room blocks and events are of questionable intelligence. No matter how professionally and clearly you offer direction, they will make COUNTLESS mistakes in event details and billing. Their communication skills and ability to manage reservations are inexcusably poor.More
Response from dpotter90, Front Office Manager at The Hotel Minneapolis, Autograph CollectionResponded 26 March 2018
Thank you for your valuable feedback from your recent stay with us. I am terribly sorry to hear you had such a disappointing experience during the booking process. This is certainly not our intent. If you would be so kind, at your convenience I...More
I’m writing because I have been served by Amy and had a truly awesome experience. She is great.
This isn't so much a review of the hotel but a review of my breakfast server, Amy.
While staying at this hotel I had to work while...More
Thank Jon A
Response from dpotter90, Front Office Manager at The Hotel Minneapolis, Autograph CollectionResponded 23 March 2018
Thank you so much for such a fantastic review of our hotel and our amazing team! I'm so happy to hear you were able to experience the amazing service our team offers. We have been sure to pass along your feedback to Amy,...More
Wow, we cant say enough positive things about the Hotel Minneapolis!
We were searching for a hotel where our out of town quests could stay for a wedding weekend. We looked all around this area and choose the Hotel Minneapolis. Working with Layla...More
1 Thank luv2ride45
Response from dpotter90, Front Office Manager at The Hotel Minneapolis, Autograph CollectionResponded 16 March 2018
What a wonderful review! Thank you so much for such kind words about our hotel and our team. We were thrilled to have the opportunity to be your hotel of choice for such a special event. I'll be sure to pass along your fantastic...More
The lobby is decorated like a library study which sets the tone of the classic design of the rooms and common areas. I had a spacious corner room. The bed was comfortable. The bath products were by Biology which is "natural" line of toiletries. I...More