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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

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Traveller (50)
Room & Suite (54)
Pool & Beach (16)
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Overview
  • Excellent43%
  • Very good33%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“water park”(56 reviews)
“bunk beds”(19 reviews)
“pool area”(22 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (257)
There are newer reviews for Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
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All reviewswater parkbunk bedspool areavenetian themeconcession standlarge hot tublife jacketsbig slidesdave and busterslifeguard on dutykids areakids eat freean adultarbor lakesbreakfast buffetrooms were very cleangreat weekend
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21 - 25 of 250 reviews
Reviewed 19 June 2017 via mobile

Very friendly staff, good location next to many restaurants and shops. Rooms are spacious, pillows kind of clumpy, cleaning could be a little improved. The lobby area gets crazy during the weekend with kids running wet all over the place, the water park seems to...More

1  Thank sagapotravel
Response from HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 25 June 2017

Thank you so much for staying with us! We love hearing feedback and we will be taking it into action to improve on a few things. We hope you come back soon!

Reviewed 17 May 2017

It is hard to pick a hotel in the town you have lived in for years. The Hampton inn was perfect. Clean, quiet, (even with Jr hockey kids staying there). Nice food area. Would definiitly stay there again.

Thank Elaine L
Response from HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 19 May 2017

Thank you so much for the kind words! We hope to see you again soon!

Reviewed 16 May 2017

Ignoring the fact that the fire alarm went off at 3 am while we were there, this provided a comfortable stay for our family. The room was clean and spacious (we had a suite). The main problem for us was the noise. The place was...More

Thank Anna W
Response from HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 19 May 2017

Thank you so much for staying with us! We're sorry to hear that the fire alarm went off during your stay, as I'm sure that would be very frustrating. We hope that you can give us another shot!

Reviewed 30 April 2017

We stayed here on recommendation of a local. It is certainly dated and could use some work. The rooms were adequate for space and it's well location near restaurants and shopping. Just needs a serious interior updating.

Thank Michael K
Response from HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 6 May 2017

Thank you so much for the feedback. We hope you can give us another shot and stay with us again!

Reviewed 24 April 2017 via mobile

I am a huge IHG fan. I am a Spire Elite member and travel a lot for business. The first room thru gave me had a plugged up toilet. The second room had blood on the sheets. They switched me back to the first room...More

Thank Steph K
Response from HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 27 April 2017

We are so sorry to hear that you had such a negative experience with us. We truly strive to make each stay great for our guests, and it's very clear that we did not reach that with you. Thank you so much for staying with...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 153 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$ 153 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (50)
Room & Suite (54)
Pool & Beach (16)
Dining (9)
Family and Play Areas (10)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
centraliowan
18 December 2017|
AnswerShow all 2 answers
Response from Lewis C | Reviewed this property |
IDK, probably no.
0
Votes
Kendra F
16 August 2017|
Answer
Response from Kristin C | Reviewed this property |
Yes the pool is open the slides are just turned off.
0
Votes
Will W
13 June 2017|
Answer
Response from Anna W | Reviewed this property |
About 45 minutes.
0
Votes
Room Tips
"Elevator waits can be annoying....take the 1st floor!"
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"I would recommend the first or second floor. Elevator gets busy."
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"Room in the back of the hotel away from Interstate 94"
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"Jacuzzi suite!"
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