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All reviewswater parkbunk bedspool areavenetian themeconcession standlarge hot tublife jacketsbig slidesdave and busterslifeguard on dutykids areakids eat freean adultarbor lakesbreakfast buffetrooms were very cleangreat weekend
Came here for the sole reason of a family weekend getaway. My kids thoroughly enjoyed the waterpark and we were excited to hear that the water park hours were extended for the holiday weekend. Water park has two good body slides, general pool area with...More
Response from Michael S, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 19 January 2018
That is fantastic to hear! So glad that you and the family enjoyed your stay with us, and we're excited to have you back!
We had no idea the “water park” (which consists of a few water slides and a kiddie pool) is not open M- 4:30 pm Friday’s.
Even during the Christmas week (we stayed the 26th) the park was closed.
There was no pop up banner or...More
Response from Michael S, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 9 January 2018
We're so sorry to hear about this negative experience. We have systems in place to try and reach out to guests in case they don't know of our normal waterpark hours but unfortunately sometimes we do miss some. We're following up with staff on our...More
We just had our second trip to this hotel and it was just as good as the first! The rooms are clean and nice. The pool area is amazing! The waterslides are the best! Here in Minnesota it’s freezing outside in the winter but in...More
Response from Tracy B, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 9 April 2018
Great to read! Our team was happy to learn that you enjoyed your stay with us. We hope to see you and your family again soon.
From the moment we arrived the service was great. It was busy but we didn't wait long and the front desk person was so friendly. I was given extra points for my stay. The room was clean and spacious. The pool area was very fun...More
Thank Molly R
Response from HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 2 November 2017
That's awesome to hear! Glad that you and the family had a fun stay with us and we hope that you come back again soon!
I have stayed at this hotel a couple of times before and as always before, no disappointment. Their customer service is their best quality. Personnel are always willing to help. Their location is excellent, many high quality restaurants are at a walking distance, and close...More
Thank Lewis C
Response from HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 30 October 2017
That's awesome to hear! We do have some pretty great staff here. We'll see you next time! :)