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Checked in on a Saturday for a 1 night stay. Got to hotel at 2:40 was told check in was at 3. Room not ready and was then told that we were 6 in line to check in. I get that there was a wedding...More
Response from Mitch H, Manager at Holiday Inn & SuitesResponded yesterday
Thank you for taking the time to tell us about your stay, it means a lot to hear from our guests! Our Saturday's at the Holiday Inn can be quite busy during check in time due to the vast amount of reasons that...More
We stayed at this property while in the area for a family event. I booked a family suite with a bunk bed area for the kids which they really enjoyed. Suite was very comfortable and roomy. There was a large table to set up my...More
Response from Andy P, Manager at Holiday Inn & SuitesResponded 23 August 2017
Thank you so much for staying with us! We are so glad you enjoyed our water-park and your stay. We hope to see you again soon!
This hotel is conveniently located off the highway. There is a small waterpark in the hotel. There is some noise in that area up until 10pm (when they close the pool) and if that will bother you, you will want to request a room that...More
We had a Wedding to go to close by, so we only slept in the room and left! The bathroom was small and it would have been nice to have room darkening shades! The place was not sound proofed very well because we could hear...More
Thank Wendy B
Response from IHGService, Guest Relations Manager at Holiday Inn & SuitesResponded 20 November 2017
Hi Wendy B,
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the elevator facility. We always aim to provide an exceptional stay for all of...More
This property seems a little outdated and a little dingy. My room had great bedding, but the carpet was stained.
We did enjoy a very nice meal in the attached restaurant, and I would eat there again.
The pool area looked great - but we...More
Response from IHGService, Guest Relations Manager at Holiday Inn & SuitesResponded 25 October 2017
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward the level of service rendered by our hotel staff members including the quality of food served during your stay, I sincerely...More