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Holiday Inn Minneapolis NW-Elk River

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Holiday Inn Minneapolis NW-Elk River
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220 Reviews from our TripAdvisor Community

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Showing 218: English reviews
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Fargo, ND
Reviewed 4 days ago NEW

I have stayed at this location before so I knew it was a nice place to stay. It was MN spring break for students and the hotel was PACKED with kids and their parents enjoying the water park. Unfortunately there was a LOT of noise everywhere, including the floor I was on. It got so bad one evening I had...

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Helpful?
Thank suzb_00
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you so much for the nice review! We apologize for the noise. We are a very popular place for families, especially during spring break! So happy to see that you will be coming back to stay again! See you then!

Reviewed 1 week ago

Overall, the hotel seems pretty nice. The staff at the front desk were very friendly and welcoming, even though the lobby was swamped with people checking in. They were organized and check in went quickly. Our room was pretty nice, but I can't give it 5 stars because our drapes were super stained and gross with big red stains. It...

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Helpful?
Thank Dakota5905
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you so much for the nice review! I am so very happy to hear that you and your family enjoyed the waterpark so much! It really is a great place for "kids" of all ages! We will use the remainder of your feedback to continue to improve, so thank you so much for the great feedback! Thank you for...

Reviewed 4 weeks ago via mobile

For a holiday inn waterpark I was nicely surprised by the park, the price, and the accommodations. It is on par with other waterpark resorts I've stayed at that are on a similar cost level (Three Bears and Mt. Olympus). My only real complaint is the pizza. You aren't allowed to bring in outside food and they have a snack...

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Helpful?
Thank Gillian B
Tulsa, Oklahoma
Reviewed 1 February 2017 via mobile

I took my kids here for a night to have some fun. They loved the waterpark and our beds were very comfortable. The only thing I didn't like was they had to be 16 to use the hot tub. I understand this but it was cold and would have been nice for them to warm up.

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Helpful?
Thank Kristine M
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Kristine, Thank you so much for the nice review! We are very happy to hear that you had a fun time. Our waterpark is a favorite! I am sorry that your kids were not old enough to enjoy the hot tub as well. It really is not healthy for children and we want to take care of our guests. We...

Howard Lake, Minnesota
Reviewed 30 December 2016

Three generations spent a night here and we had so much fun! Five kids five and under, so we were on the wading pool side the majority of the time. Rooms are very worn down, but we didn't spend much time there.

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Helpful?
Thank Patti B
Maple Grove, Minnesota
Reviewed 28 December 2016

I have reviewed this property before and have given a great review in the past, however this year was lacking. Upon check in, we were allowed into the water park however needed to wait until the last possible moment to get into our room. I'll get to the room later. Pool area is clean, but honestly needs more tables to...

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Helpful?
Thank MTP2011
IHGService, Guest Relations Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Dear MTP2011, It's always encouraging to read feedback from repeat guests like you. First, I'd like to thank you for highlighting the positives during your stay: - The water park's cleanliness and Buddy's Family Fun Zone's mini golf and Xbox 360. - Jessica's commendable service and attitude that goes well with the restaurant's good food. - The 2 room queen...

Hillman, Minnesota
Reviewed 10 December 2016

Booked a room for a kids birthday party. Told the clerk when we booked we had approximately 10 kids attending and we were told extra water park wrist bands were 12.00 each. Upon check in...it was a whole different story. After paying $166.00 for a standard room, the clerk informed us it would be $16.00 per wrist band and to...

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Helpful?
Thank Scherry K
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Scherry, Thank you so much for filling out a review about your recent stay with us. We depend on these to help us know what we are doing right and what areas we need to improve on to make sure every guest has a great experience. It looks like you reserved one of our "Staycation Packages" which includes a guest...

Roseville
Reviewed 5 December 2016 via mobile

Stayed Saturday night for a birthday party at the water park. For a newer facility the rooms are pretty beat up. Wifi doesn't work on either a laptop, iPad or iPhone. No reason from the staff as to why. No hot water in the sink or shower. Staff says it happens when we are busy.. Noisy until around 3am. Even...

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Helpful?
Thank CFsaintpaul
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Dear Valued Guest, I am so very sorry to hear that you were disappointed in your stay with us. We work so hard to make sure that all of our guests have a wonderful experience so it is very disappointing to see that we let you down. Please know that we are looking into the issues that you experienced. Thank...

Minnesota
Reviewed 30 November 2016

We had a great time at the water park, which is about 1/2 the size of the Waterpark of America, but big enough for my young kids. We had our kids' family birthday party here and used the party package. The staff to help that were excellent, but the pizza was average to below average, and price for additional pizzas...

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Helpful?
Thank SolaraMinnesota
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you so much for the review! I am so happy to hear that you had a great time in the water park. I do apologize for the inconsistencies that you experienced. I assure you that we are working on that. I will share your feedback with our staff and we will continue to look for ways to make each...

Minneapolis, Minnesota
Reviewed 25 November 2016 via mobile

Room was really nice--great to have a king bed and pullout couch. Very clean. Waterpark was nice. Lifeguards weren't incredibly attentive, but lines were non existent and kids went in the water slides hundreds of times (it seemed). We got "free" kids coupons for a meal, which we we told we could use for breakfast. We could, but I had...

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Helpful?
Thank FamilyAdventuresMN
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to write a review. I am very happy to see that you enjoyed the hotel, the clean spacious guestrooms and our awesome water park! I am very sorry to hear that you were disappointed in the breakfast buffet. Buffets are wonderful if you are a bit in a hurry, but nothing is as good...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Holiday Inn & Wild Woods Waterpark Hotel. Home of one of the largest Indoor Water parks in Minnesota! Our full-service hotel is a new facility located minutes from Graco, Great River Energy, Albertville Premium Outlets, Lowes, Cabelas, Cargill, Siemens, Sci-med and Ramsey Industrial Park. Our guest rooms are well-outfitted for the traveling executive, including a spacious and well-lit work area, and Corporate QUIET Floor. Our on site lounge and restaurant, the Mississippi Valley Grill and Bar, is a great place to relax and enjoy dinner in a Northwoods atmosphere. In-room dining is available 7 days a week. The waterpark takes you back to the River Town of old. With three water slides, a lazy river, basketball water court and a child's play area, there is fun and variety for all ages. The waterpark is open daily in SUMMER. WATER PARK HOURS: SEPTEMBER through MAY: Mon. Closed, Tues. Closed, Wed. Closed, Thursday 4pm-9pm, Fri. 4pm-10pm, Sat. 8am-10pm, Sun. 8am-9pm. Call for availability we are open for some school vacations! The conference/ meeting area features 7 breakout rooms with multiple room combinations and up to 120 people for general sessions, parties and/ or receptions. Our constant caring team is empowered and dedicated to providing you with a memorable experience. ... more   less 

Additional Information about Holiday Inn Minneapolis NW-Elk River

Address: 9200 Quaday Ave. NE, Elk River, MN 55330
Region: United States > Minnesota > Elk River
Price Range: ₹ 7,386 - ₹ 15,033 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Minneapolis NW-Elk River 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Minneapolis Nw-Elk River Hotel Elk River
Holiday Inn Otsego Mn
Otsego Water Park
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Minneapolis NW-Elk River staff and other travellers.
2 questions
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9 months ago
over a year ago

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Questions? Get answers from Holiday Inn Minneapolis NW-Elk River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites with interior bedrooms have less noise from the hallways. We always choose the top floor so we don't hear people walking above us.”
 of 5 bubbles Familyof5Summer2016, 16 Aug 2016 | Read review
“Top floor very quiet.”
 of 5 bubbles ontheroad6, 11 Aug 2016 | Read review
“becuase it was spring break and we were on the bottom floor it was very loud until 10:30p”
 of 5 bubbles sfeekes918, 2 Apr 2016 | Read review
“See above. 2 bedroom suite recommended for space for families”
 of 5 bubbles Y2500BGsusanb, 2 Apr 2016 | Read review
“Bring your own coffee!!! Their coffee tasted like hot, brown water!”
 of 5 bubbles NatalieBB21, 30 Mar 2016 | Read review
5 of 5