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Holiday Inn & Suites Duluth-Downtown

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Traveller (71)
Room & Suite (222)
Pool & Beach (81)
Overview
  • Excellent39%
  • Very good32%
  • Average20%
  • Poor5%
  • Terrible4%
Travellers talk about
“parking ramp”(23 reviews)
“stainless steel”(9 reviews)
“sky walk”(10 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
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Offers from Holiday Inn & Suites Duluth-Downtown
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (348)
There are newer reviews for Holiday Inn & Suites Duluth-Downtown
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Traveller rating
130
111
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19
15
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130
111
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19
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Show reviews that mention
All reviewsparking rampstainless steelsky walkcanal parkpool areafront desk staff was very friendlycovered parkingconvention centernice staywould stay here againstayed one nightwalking distanceshuttle servicehot tubrooms are cleanlift bridgelake view
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21 - 25 of 345 reviews
Reviewed 30 September 2017

Typical large business hotel - competent, comfortable and a bit anonymous. We had one of the smaller rooms in the hotel but it was more than big enough and well equipped. Larger than average internal swimming pool was a bonus. At the time of our...More

Thank Peter C
Reviewed 28 September 2017

stayed here for a couple days as we were skiing. Its not amazing, but I don't have anything bad to say either. Was clean and comfortable. Not really all that noisy either. Priced better than the hotels in canal park for the time we were...More

Thank pattycakesmn
Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Duluth-DowntownResponded 13 October 2017

Hi pattycakesmn, We strive to provide the best possible experience and it is great to read from our guests on how we are doing. Thank you for taking your time to write a review because this is one of the ways that let us know...More

Reviewed 25 September 2017 via mobile

While I haven't been on a trip in over a year, I thought that the hotel prices were a bit high, considering what we received. The saving part of the trip was the front desk staff, they were very helpful. I can't say that we...More

Thank Todd B
Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Duluth-DowntownResponded 15 October 2017

Hi Todd B, Thank you for your stay and for taking the time to share your experience with us. It is great to read that you found our staff to be helpful. However, I am sorry to hear that we did not come close or...More

Reviewed 14 September 2017

We stayed here for almost a week (gulp!) for a hockey tournament my son was playing in. I think if I had known the location I would have tried to stay in a nicer area but we were staying at the team hotel and had...More

Thank snowgirltwentytwo
Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Duluth-DowntownResponded 29 September 2017

Hi snowgirltwentytwo, Thank you for your review and for staying with us. Our goal is to ensure that each guest stay is an excellent one. I am sorry to hear our location greatly impacted your stay. Though we would prefer you had a better experience...More

Reviewed 5 September 2017

We stayed one night at this hotel when we were in Duluth for a wedding. Check in staff person was flippant and not helpful. I asked specifically about handicap parking in the parking ramp, which she explained. She knew we were on floor nine, but...More

Thank Kolleen O
Response from Gerry_Goldfarb, General Manager at Holiday Inn & Suites Duluth-DowntownResponded 11 September 2017

Dear Kolleen O, Thank you for staying with us and taking the time to write a review on your stay here in Duluth. I want to apologize for poor communication you received on our parking ramp and how to get to your room. Yes our...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 115 - US$ 281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Duluth
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 115 - US$ 281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Duluth
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (71)
Room & Suite (222)
Pool & Beach (81)
Dining (11)
Amenities (26)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Sarena H
1 February 2018|
Answer
Response from Gerry_Goldfarb | Property representative |
21
0
Votes
Tammy B
6 September 2017|
AnswerShow all 6 answers
Response from Gerry_Goldfarb | Property representative |
Yes please use plastic cups. We want everyone to be safe and broken glass could lead to having to close the pool down so they don't want that to happen. Pool hours are 8am to 10pm. A common complaint was it was too noisy... More
0
Votes
sherryrasmussen
4 April 2017|
AnswerShow all 5 answers
Response from Gerry_Goldfarb | Property representative |
8am-10pm are the pool hours at both pool areas that we have.
0
Votes
Room Tips
"The suites are very nice and if you don’t like loud areas they will accommodate if they know."
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"Higher up rooms on the Southside will offer the best view of the City and lift bridge."
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"Lake views"
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"Ask for an executive room on floors 14-16."
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