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So the only nice part of this hotel is the outside is pretty, The rooms are musty smelling (in the winter of all things), our room with the sleeper was from 1970 and it was very visibly saggy and had very large holes in the...More
2 Thank shaunankc
Response from CarlsonRezidor, Online customer support at Country Inn & Suites By Carlson, Detroit LakesResponded 22 December 2016
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and that the pull out sofa was broken. We will review the conditions of your room with our housekeeping staff to ensure all...More
On the frontage road, along US 10 heading to Detroit Lakes, is this hotel. It lacks the exterior charm and substance of other hotels closer to town. From the picture I am guessing it got some updates this summer. I stayed here in June. I...More
Check-in was accomplished quickly and efficiently. When I mentioned the welcoming cookies, I was told it was time to make fresh ones. Fresh cookies and hot coffee always ready. The room was clean and inviting. As previous reviewers mentioned the TV was not a brand...More
The hotel is very dated the room was clean and the cable and internet worked great the bed was comfortable. I had to keep getting my room card replaced it would quit working after a few hours. The wallpaper was peeling in the bathroom but...More
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I had asked Carlson company to get back to me on what they found out regarding the bedbugs that I experienced. They did tell me they would check into it, but have never followed through with contacting me about it. If you're... More
I had asked Carlson company to get back to me on what they found out regarding the bedbugs that I experienced. They did tell me they would check into it, but have never followed through with contacting me about it. If you're going to stay there, make sure you read online what to check for on mattresses and headboards etc. I have finally stopped itching, but what a hassle to have to de-bug everything that I had in that room… Suitcase, clothes, shoes etc.