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Country Inn & Suites By Carlson, Cottage Grove

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Country Inn & Suites By Carlson, Cottage Grove
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162 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Cottage Grove, Minnesota
Reviewed 1 week ago

We live in Cottage Grove but had to stay overnight at a hotel due to some work at our home. The room was large and had a nice TV. The price seemed fair and the continental breakfast was decent. What stood out, however, was the sincere interest that two staff members took regarding the quality of our stay. They wanted...

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Helpful?
Thank EngelkingCGMN
MN, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Diane B
Eyota, Minnesota
Reviewed 2 weeks ago

Our immediate family rented 7 rooms, some for one night and some for two nights. Of the 5 rooms that were for two nights, one couple had their room picked up and garbage emptied. None of the 7 rooms received clean towels. One couple actually went to the front desk and requested they have their room clean and it still...

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Helpful?
Thank connor1948
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Cottage Grove, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We apologize that your room was not serviced as often as you would have liked. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations...

Mason City, Iowa
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank douglas20162016
Sun Prairie, Wisconsin, United States
Reviewed 4 weeks ago

Accommodations were mediocre at best. Front desk staff is nice. However, their customer service after my stay was the worst I have ever experienced. I left two pillows in my room. When I got home, I called and the pillows were in their lost and found. The manager said she would mail them "when we have a box." I also...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Deborah M
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Cottage Grove, responded to this review

We do apologize to hear that during your recent stay you had left some pillows in the room and that you have been trying to get them back. We also want to say that we are sorry to hear that when speaking to the front desk you seem to get a different story each time and that they were supposed...

Brookfield, Wisconsin
Reviewed 28 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Warren C
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Cottage Grove, responded to this review

Reviewed 11 November 2016

Stayed at this hotel for two nights after an event in Minneapolis. The staff was very friendly and the location was very convenient for what we needed. Our room was a little run-down, a big piece of wallpaper in the bathroom was peeling and the carpet had some tears. These things don't bother me, but I know other people are...

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Thank aimee1329
Saint Peter
Reviewed 29 October 2016

They will not remedy problems, other then call you and tell you they heard their staffs side of the story and it didn't seem that bad. Find somewhere else in the area to stay, this place is not worth it. Managers are not helpful

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank StephyJo04
CarlsonRezidor, online customer care at Country Inn & Suites By Carlson, Cottage Grove, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

Exeter, United Kingdom
Reviewed 29 October 2016

This Hotel is modern clean, rooms are spacious. Staff friendly, a welcome awaits at reception. Breakfast is good a variety of choices for you to try. Good location just off highway 61, and there are restaurants not too far from it. Would definitely stay here again

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Thank lamaryder
Brainerd, United States
Reviewed 17 October 2016

We had a wonderful stay. The room was very clean and the staff was exceptional. For the price, we thought we were just going to have a so-so experience but the staff was beyond our expectations! We asked for a roll-away and had it within five minutes. My grandson, who is eight, wanted to watch a movie from their movie...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Joan T

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Country Inn & Suites By Carlson, Cottage Grove

Address: 8350 E Point Douglas Rd S, Cottage Grove, MN 55016-3324
Region: United States > Minnesota > Cottage Grove
Price Range: ₹ 6,758 - ₹ 10,854 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cottage Grove 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Cottage Grove Hotel Cottage Grove
Country Inn And Suites By Carlson, Cottage Grove
Country Inn Cottage Grove
Cottage Grove Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Cottage Grove staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Cottage Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wish someone had given us a heads up.”
 of 5 bubbles connor1948, 28 Dec 2016 | Read review
“If you do not like elevators you can get to the second floor, by going up the stairs right when you walk in”
 of 5 bubbles cntrygrlmich80, 13 Aug 2016 | Read review
“The hotel was quiet - for the most part, but if mild highway noise is a problem for you - request a room on the back side of this hotel.”
 of 5 bubbles BobandMunda, 29 Mar 2016 | Read review
“Don't get the room next to the elevator room”
 of 5 bubbles Q9559HDwilliams, 22 Apr 2015 | Read review
“We got a ground floor room and wifi worked perfect”
 of 5 bubbles JorgeVF2015, 24 Jan 2015 | Read review
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