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All reviewsgrand staygrandstay hotelfront deskkwik tripgreat hotelking suitecomfortable place to staythe breakfast areapull out couchcomfortable bedwaffle makerpool areawedding partyclean roomsfree breakfasteach morningenjoyed my stay
They made a huge mistake and had their reservation system open with booking.com. I booked 22 rooms in September 2018 for my child’s wedding. Received a confirmation from booking.com. I called the hotel last week and the women in the phone at the hotel said...More
2 nights here - super affordable - room was very clean and up to date - 2nd floor room was very quiet - friendly front desk staff - parking lot plowed quickly after storm. My only issue was no salt on sidewalks out front -...More
Stayed here SuperBowl weekend while attending the Dave Matthews concert. This hotel is very clean and the person that checked me in was fantastic. The rooms are very large and the hotel is in a very quiet area of town.
Will be back
Response from Kelly S, Manager at Comfort Inn & SuitesResponded 8 February 2018
Thank you for taking the time to write this kind review.
We strive to make our guest feel welcome and we hope to see you again soon.
Spent a night while visiting Swedish history sites. Hotel was very clean, quiet. Staff was helpful with advice and suggestions. Will stay there on our next visit. Walking distance to great Latino restaurant.
This place is fine. Nothing to rave about, but no complaints and a fair price.
Friendly staff and good continental breakfast. we will certainly be back at some point in the future.
Food within walking distance.
Thanks so much for asking! Our beds are Serta Perfect Sleeper Grandstay Plush models. I would say that the majority of our guests consider them to be more firm than soft. They are plush-top coil mattresses. Give us a call... More
Thanks so much for asking! Our beds are Serta Perfect Sleeper Grandstay Plush models. I would say that the majority of our guests consider them to be more firm than soft. They are plush-top coil mattresses. Give us a call any time if we can be of further assistance. We sure hope we get to be your host soon!
Carrie, GM, Chisago GrandStay Hotel & Suites
We would LOVE to have you visit us again! Thank you again for your wonderful review! To address "aims4usa", I apologize that you were disappointed by our no-pet policy. Before we opened, we chose to be 100% pet and... More
We would LOVE to have you visit us again! Thank you again for your wonderful review! To address "aims4usa", I apologize that you were disappointed by our no-pet policy. Before we opened, we chose to be 100% pet and smoking-free. We are all dog lovers here but we have to think of the greater good for the majority of our guests. And that greater good includes eliminating possible allergens like smoke and pet dander. Of course, we accept service animals. We legally must and we are committed to accommodating our guests' special needs. Regarding your flea comment, Kevin, we had a service animal stay with us recently who did have fleas and the room became infested. We had to call in our pest control company and have the room treated which meant we had to keep it out of order for 2 days. That being said, fleas are a VERY realistic concern!
Again, thank you SO much, Kevin. I am so happy that you had such a positive experience and that Colleen was able to provide you with superior service! She says, "Hi!" :)
Carrie, General Manager, Chisago City GrandStay Hotel & Suites
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"Hotel situated in quiet area so all rooms are equally great"