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Crowne Plaza MSP Airport - Mall of America

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Crowne Plaza MSP Airport - Mall of America
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494 Reviews from our TripAdvisor Community

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Showing 486: English reviews
Winnipeg, Canada
Reviewed 4 days ago NEWvia mobile

I felt totally screwed over at this hotel. First of all the room we reserved was supposed to have a king size bed and the room we got had 2 double beds. When we phoned to request a room change, they told us that those rooms were gone. What's the point of reserving a room type if it is completely...

Thank nicole122222
Altona, Canada
Reviewed 1 week ago

Myself along with a couple hundred other people stayed here for a youth conference just after Christmas. The entire trip was fabulous, and the staff were amazing. We had all our meals provided by the banquet staff; the food was delicious, the serving staff efficient and very kind. The room I was staying in was very clean and spacious; the...

Thank JuliannaMarie
Reviewed 5 weeks ago

I recently stayed one night due to a flight layover. The room was comfortable, quiet, and clean and the room service salad as well as the breakfast buffet was good. The thing that was most noticable was the hotel staff. Every encounter I had with the various staff people (front desk, shuttle driver, several housekeeping personnel, food servers, kitchen workers)...

Thank kzarkzar
Reviewed 14 December 2016

I was put in a weird conference room style room with a long conference table as well as beds that pull down from the walls. Not sure why. There was also a huge beetle crawling on the wall.. I would not come back here.

Thank Samantha G
IHGService, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Samantha G, Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the room allocation and the unwanted presence of insect in your room. I have forwarded your feedback to our hotel management to work on these points raised in...

Starbuck, Minnesota
Reviewed 11 December 2016

Excellent service. Shuttle for the airport was right on time and the driver was excellent. We only stayed one night on our way to Las Vegas but needed the park-n-fly. Shuttle took us from the park-n-fly lot back to the hotel along with all our luggage. Very accommodating. We ate in the restaurant and the food and service were great....

Thank 280marilyn
Charlotte, North Carolina
Reviewed 4 December 2016

I recently stayed at this hotel for a conference that my company was having. The rooms were clean and comfortable. I really enjoyed that the conference took place at the hotel and we didn't have to go far reach morning. Just down the elevator to the conference rooms! There is also a shuttle that runs hourly to Mall of America!...

Thank lovestravel10
Reviewed 25 November 2016 via mobile

My experience started with a warm quick shuttle to the hotel , Have to give credit to the driver of the bus .... kept his cool dealing with a less than professional pilot for American Airline who could not wait for other customers to arrive . Warm welcome at front desk thanks Darnel . Caribou coffee was a great suprise...

Thank Todd H
Reviewed 25 November 2016

We arrived late and thankfully only the hotel was only a short trip from the airport. The room was very clean and comfortable and the price was reasonable. Be sure you take your room key with you to the parking garage. You need it to enter hotel.

Thank icldhl
Reviewed 23 November 2016

My wife and I stayed here over this past week8yend for a nice little vacation. Its a nice hotel with a great location. Quick, easy 2 minute drive to the Mall of America or there is a train right there if you want to go into Minneapolis. The staff was great, everyone was very friendly and helpful. The room was...

Thank 195jacobm
Sidney, Montana
Reviewed 16 November 2016 via mobile

I want to give a shout out to the girl at the front desk that was working Monday afternoon! Every hotel needs someone as friendly and caring as her! I was taken to the wrong hotel and she paid to have a taxi driver take me to the correct hotel! That's what I call service...I have never received such great...

Thank Christine J

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Other (29)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to Minneapolis/St. Paul! Enjoy your stay at the closest Crowne Plaza Hotel & Suites to the Mall of America and MSP International Airport! The Crowne Plaza Hotel & Suites MSP Airport / Mall of America is located in the heart of Bloomington, MN and is 15 minutes from downtown Minneapolis or St. Paul the Target Center and Mpls Convention Center. Suites: We offer more than 100 beautifully decorated suites with bedroom and spacious living room. All suites are equipped with two televisions, a refrigerator and microwave, two telephones and well-lit dining and work table. Features: The hotel offers free high-speed wireless Internet in all guest rooms. A fitness room allows you to stay on that fitness plan, or relax while traveling. Everyone enjoys our Junior Olympic sized pool. Meetings: We feature over 14,000 square feet of flexible meeting space. Location: For your convenience, we are located off of I-494 and 34th Avenue at the intersection of E. American Blvd & 34th Avenue with free parking. ... more   less 

Additional Information about Crowne Plaza MSP Airport - Mall of America

Address: 3 Appletree Sq, Bloomington, MN 55425-1635
Region: United States > Minnesota > Bloomington
Price Range: ₹ 6,344 - ₹ 10,642 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza MSP Airport - Mall of America 3.5*
Number of rooms: 430
Reservation Options:
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Also Known As:
Holiday Inn Bloomington
Bloomington Holiday Inn
Crowne Plaza MSP Airport - Mall Of America Bloomington/Minneapolis, MN
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza MSP Airport - Mall of America staff and other travellers.
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Questions? Get answers from Crowne Plaza MSP Airport - Mall of America staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“close to mall”
 of 5 bubbles samanthagS8869AI, 13 Dec 2016 | Read review
“Not alot to offer for view due to the airport right across the freeway from the hotel. I think all the rooms are good.”
 of 5 bubbles 280marilyn, 11 Dec 2016 | Read review
“There may be some rooms that are updated and renovated - ask?”
 of 5 bubbles jetairbear, 5 Nov 2016 | Read review
“Ask a lot of questions.”
 of 5 bubbles Jessb1111, 17 Oct 2016 | Read review
“you can choose what you like but your request will be ignored”
 of 5 bubbles MmmMudhuts, 17 Sep 2016 | Read review
5 of 5
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