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I picked this place because of location (Near Mall of America) and Prior Ratings. I found the prior ratings very inflated. The hotel was not a 4 or 5 as previously published. The Shuttle Service was a nice feature running on a published schedule found...More
Due to a mechanical issue with our plane from Seattle we had a late departure. By the time we arrived in Minneapols we had missed our connecting flight. Delta Airlines put us up at the Crowne Plaza MSP airport.
We were pleasantly surprised to what...More
Response from Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of AmericaResponded 24 May 2017
Thank you for the excellent 5 star review and your detailed feedback! We are very happy to hear you had a wonderful experience between your flights here at the Crowne Plaza AiRE. We are pleased we were able to quickly accommodate your request for...More
Very close to Mall of America, right on the light rail route and convenient to downtown, the airport and the mall. Our room was very quiet and there were seemingly endless channels available on the TV.
Staff was great to work with although the lobby...More
I stay 90-100 nights a year in IHG Hotels.
It was a weekend family trip to the twin cities. We were to stay at a Staybridge two nights and checked out early due it was the worst experience. Then we went to the Crowne Plaza...More
Thank Kip D
Response from Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of AmericaResponded 1 week ago
Thank you for taking the time to offer your feedback & your loyalty to IHG. We sincerely apologize for service you experienced, this is not the standard we follow by whatsoever and apologize that it was what you experienced. We do hope you...More
Hotel was fine. Was only there mere hours--in at 11 p out by 6. Not worth $235 I paid, but clean room, restroom. Comfy bed. Staff was somewhat helpful. It would have been better had they told me that the shuttle leaves on the hour...More
Thank Joi W
Response from Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of AmericaResponded 2 weeks ago
Thank you for your feedback. We are happy we were able to accommodate during your delayed flight. We apologize that you experienced some difficulties with our shuttle service, we take pride in the quick and complimentary service we provide every day & apologize...More
US$ 118 - US$ 195 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Also Known As
Holiday Inn Bloomington ,
Bloomington Holiday Inn ,
Crowne Plaza MSP Airport - Mall Of America Bloomington/Minneapolis, MN
Response from duluth91011 | Reviewed this property |
Nothing walk-able. Depending on how many people you have the hotel does have a shuttle to Mall of America. Ask them what they would charge if anything to shuttle your group to grab lunch. The light rail is also right... More
Nothing walk-able. Depending on how many people you have the hotel does have a shuttle to Mall of America. Ask them what they would charge if anything to shuttle your group to grab lunch. The light rail is also right there and takes you to the mall. If your planning an hour lunch then it shouldn't be a problem getting to the mall grabbing lunch and getting back.
The other option is to have box lunches delivered. There are several great options for delivery.