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Crowne Plaza Hotel Minneapolis - Airport West Bloomington

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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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818 Reviews from our TripAdvisor Community

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Pierz, Minnesota
Reviewed 2 days ago NEW

Very clean, luxurious hotel located just off of 494 in Bloomington. Staff during the day were wonderful and attended to our every need. Room was spacious with high - end fixtures. I was on an All Women's floor, which was nice. Huge pool and nice hottub. Restaurant onsite was very nice. Our volleyball team had a block of rooms and...

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Helpful?
Thank ArubaOwner
Dallas, Texas, United States
Reviewed 1 week ago

We had a nice business trip at the Crown Plaza in Minneapolis. George, Chris, and the rest of the staff were very courteous and attentive to all our needs. This is such a great place to stay if you have to travel for work. Will be back again.

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Thank Kimberly P
Pittsford, New York
Reviewed 1 week ago via mobile

I missed my connecting flight by a few minutes. Delta gave a slip to call a hotline for distressed travelers and promised I would get a discount. This one offered the lowest rate (well below $100) but sounded the best to me, all things considered. So I booked it over the phone. I was supposed to call for hotel shuttle...

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1Thank ACMMM00
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear ACMMM00: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am sorry that you missed your connecting flight but I am happy that you contacted us. Additionally, I appreciate the outstanding rating for all areas of the hotel and I am glad we could make a frustrating issue a little...

Reviewed 2 weeks ago via mobile

Shout out to Ashlea and Minta, our amazing waitresses!! They made our hectic weekend so very enjoyable!! See you lovely ladies next time!! 😘 Thank you, thank you, thank you!! Ashlea, good luck with your schooling!!

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Thank Patti H
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Patti H: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I appreciate the outstanding rating for all areas of the hotel and the shout out to Ashlea and Minta is fantastic. I am delighted that you enjoyed your weekend. We hope your travels bring you back to Bloomington soon and...

Grand Forks, North Dakota
Reviewed 8 January 2017

It was all bad. When We checked in the man at the front desk looked down his nose at us when we asked for a military discount. He told me maybe I should stay someplace else. The room was ok but very cold. Next time we will pick another motel.

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Thank Beachlover_DL
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Beachlover_DL: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza. I am very concerned about the review and your stay is definitely not a typical experience. If possible please forward your contact information to me at pbissen@cpmsp.com. I look forward to speaking with you soon. Respectfully, Patrick Bissen General Manager

Madison, Wisconsin
Reviewed 3 January 2017 via mobile

The staff was quick at check in. They were also great accommodating our early game time one morning by offering to open the breakfast earlier than usual so the kids could eat before the game. Jerry at the bar is awesome!

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Thank Penny A
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Penny A: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay with us during your children's game. I appreciate the outstanding marks for all areas of hotel, especially for the team members. We will also recognize Jerry for providing great service. I hope...

Neutral Bay, Australia
Reviewed 3 January 2017 via mobile

Stayed here for one night after a late flight into town, arrived early hours of the morning and staff member was really friendly and helpful. Unfortunately upon arrival in the room I was a little disappointed the room was quite dated and very musty thank god for the freshener/relaxation spa spray which made the room breathable! It more so reminded...

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Thank eeliechick
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear eeliechick: Thank you for taking the time to submit a review on TripAdvisor for the Crowne Plaza Bloomington. I am sorry your travel plans were delayed but I am happy that you were directed to the Crowne Plaza. We continually make improvements to the property and the hotel was recently renovated. I am glad to read that the Sleep...

Devils Lake, North Dakota
Reviewed 28 December 2016

When checking in the putz that works the front desk would not honor the price that was quoted by their reservations. He said "my price is $$, maybe YOUR at the wrong motel". Not sure if this is they way they do business or just one bad employee. Either way they charged too much for a room of that quality.

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1Thank campgrafton
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear campgrafton: Thank you for taking the time to write a review regarding your hotel stay. I am very disappointed in your comments and I would like to discuss them in further detail. Please forward your contact information to my email address - pbissen@cpmsp.com. I will contact you as soon as I receive the information. Respectfully, Patrick Bissen General Manager

Petoskey, Michigan
Reviewed 13 December 2016

We were a tad skeptical when relatives booked us here while attending a memorial service, however, we were very pleased. The room was large and clean and bright. Huge shower, super nice amenities, good bar and restaurant and a great value. Parking was free and close to the door. Some family members complained about noise from other guests, but we...

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1Thank dre51
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear dre51: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay with us and I appreciate the outstanding rating for all areas of the hotel. I am sorry that this trip was for a memorial but I am glad that you were able to...

Reviewed 9 December 2016

I went to lunch with a group of four and could not have had better service. Our server Vickie remembered us from years past and even remembered our drink order!. The menu has changed since we were last there and I loved the options. The food was great as well.

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Thank Chelsea S
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Chelsea S: Thank you for visiting us again and for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington and the North Restaurant. I am delighted that you enjoyed your meal and I appreciate that you mentioned your server Vickie. We are very lucky to have her on our team. Please know, we will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55427
Region: United States > Minnesota > Bloomington
Price Range: ₹ 6,106 - ₹ 11,406 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN
Hotel Style:
#5 Green Hotel in Bloomington
#5 Business Hotel in Bloomington
#11 Family Hotel in Bloomington
#11 Romantic Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and other travellers.
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Iowa City, Iowa, USA
over a year ago
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Questions? Get answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor is the top I'd try that next time.”
 of 5 bubbles ArubaOwner, 20 Feb 2017 | Read review
“No heat in room.”
 of 5 bubbles campgrafton, 27 Dec 2016 | Read review
“away from elevator, highest floor”
  • Really decent products
  • Coffee and Ice Bucket
  • Huge, walk in shower
  • Sleek, modern, very clean
 of 5 bubbles dre51, 13 Dec 2016 | Read review
“Women's floor”
 of 5 bubbles emeehan, 17 Nov 2016 | Read review
“avoid pool side rooms on weekends, 5th floor is quiet”
 of 5 bubbles markgG7140UX, 23 Oct 2016 | Read review
5 of 5