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Arrowwood Lodge At Brainerd Lakes

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176 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Eden Prairie, Minnesota
Reviewed 2 weeks ago via mobile

Went there for a birthday in the family. Loved this place. Was a pleasant surprise. Both my boys (7 and 3) had a blast. The water park is decent sized and the rooms are very clean. The staff is very polite and helpful. I can't wait to go again! Location is just great. Lots of local places to eat and...

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Helpful?
Thank svs_13_29
Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you for taking the time to let us know how we are doing. We are very happy to hear that you had such a great time and look forward to your family coming back again!

Maple Grove, Minnesota
Reviewed 2 weeks ago

Overall, we really enjoyed our weekend stay at the resort. My friend and I stayed there with our spouses and our kids, ages 7, 5, and 2. The rooms were spacious, beds were comfortable, and I liked the "northwoods" decor. (We did, however, find a pair of reading glasses under the night table, which led us to believe it hadn't...

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Helpful?
Thank RachelKJ1975
Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you Rachel for taking the time to give us your thoughts regarding our property. We have been working on our room inspections so the "reading glasses" don't happen in the future. I am sorry that this did happened. We are pretty strict with our no outside food and beverages. The reason for this is we have had issues with...

Reviewed 4 weeks ago via mobile

Great place for a family get away. More geared toward younger kids in the water park. Hot tub is always a go to thing at most hotels for me. This hot tub is indoor and outdoor. The beds were not very comfortable for those out there with particular backs that may be used to a softer mattress. Overall great experience...

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Helpful?
Thank Brandon P
Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you Brandon for your review. We look forward to having your family come and stay with us again soon.

Reviewed 4 weeks ago

We have a great stay at the Arrowwood Lodge. We loved the size and decor of the rooms. The staff was very friendly. My kids had a great time at the Waterpark. Indoor/ outdoor Hot tub is nice and relaxing. We enjoyed the Breakfast in the Mornings.

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Helpful?
Thank Mindy Y
Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you Mindy for your review. We look forward to having your family stay with us again!

Reviewed 12 October 2016

I didn't have a bad experience here, but I can't claim that it was outstanding either. The rooms were clean and the hotel was nice with a cute woodsy theme. The front desk staff wasn't super friendly and for some reason there weren't full length mirrors in the rooms. Not a huge deal, but also nice to have when getting...

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Helpful?
1Thank Jillian K
Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you for your review Jillian. I appreciate you letting us know about your stay. I will follow up with our Front Office Manager as we have been doing some front desk training and will make sure to touch on on the aspect you pointed out. Please let me know if there were other parts of your stay that we...

Reviewed 29 September 2016

We were there for a wedding. Front desk staff were very rude - not just us, everyone we spoke to. Would not let us check into multiple rooms until everyone was there, even though we had put the rooms on our credit cards and had the confirmations. Very unhelpful. Northwoods décor is OK (knotty pine furniture) if you like that...

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Helpful?
Thank dctravels16
Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you for your review. I will follow up with our Front Office Manager to see who was working and what additional training needs to take place. I am sorry that your experience was not a positive one. We do our best to group all members of a wedding or event together. I am not sure if you were offered...

Marinette, Wisconsin
Reviewed 15 September 2016

Hotel is nice enough, staff needs a little help, one of the better hotel breakfasts I've had. Housekeeping forgot to make up the room one night (happens). Problem was front desk didn't really seem to care that they missed it. That just kind of put a bad spin on it, I have stayed here several times and will probably look...

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Helpful?
Thank Vach
Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you for letting me know about your experience and I hope that you give us another opportunity to make this right for you. I have gone over this review with our Executive Housekeeper and she is retraining all of her staff on stayover service so that what happened with you does not happen in the future. I will follow...

minnesota
Reviewed 25 August 2016

The room was clean and had plenty of space for two couple. Separate sleeping areas divided by the bathroom. Each area had separate TV's and nightstands. Room came standard with a fridge and microwave. Definitely a family resort due to the waterpark. Lots of hall noise from kids running up and down the hall with little supervision from parents. Not...

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Helpful?
Thank shortyvaca
Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

THank you for your review. I will pass along your comments to your Housekeeping department. They work very hard. I am sorry about the noise. We do our best to keep the running and noise down however, at times, it can be difficult. Thank you again and we look forward to you stopping in again.

Lakeville, Minnesota
Reviewed 22 August 2016

we stayed in the childrens suite and LOVED it, tons of room beds were comfortable and my kids 6 and 8 just loved their room, especially the "climbing wall". the rest of the hotel was clean and quiet even during a busy full weekend. My only concern was the pool, luckily my kids could reach everywhere and I keep a...

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Helpful?
Thank nicole m
Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you for your review and concerns. I will be following up with my Waterpark Manager. Could you let me know the day and times that this was happening. I want to make sure that we not only address it with the entire staff but also have one on one interactions with the distracted parties. My staff takes guest safety...

Denver, Colorado
Reviewed 18 August 2016

The hotel was very clean, the room was large and the kids waterpark inside the hotel was amazing. The entire family had a blast hanging out there for the day. I do have to say that I was not impressed with the staff at the restaurant though. The dinner waitress was very unknowledgeable about the menu and we never even...

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Helpful?
Thank Rob B
Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you for your review. I am happy to hear that you enjoyed the hotel and waterpark. I am sorry that there were issues with the Restaurant. We have been working on getting more healthier menu items to appease the masses and will continue to do so. We are going through an overhaul of the restaurant staff. This is not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
102 spacious rooms so big we call them cabins. Each with refrigerator, microwave, coffeemaker and complimentary wireless Internet access. Full service dining at Baxter's, as well as 30,000 square foot Paul Bunyan Waterpark. Don't miss this value stay of the Brainerd Lakes area. ... more   less 

Additional Information about Arrowwood Lodge At Brainerd Lakes

Address: 6967 Lake Forest Rd, Baxter, MN 56425 (Formerly Lodge At Brainerd Lakes)
Region: United States > Minnesota > Baxter
Price Range: ₹ 8,236 - ₹ 15,383 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arrowwood Lodge At Brainerd Lakes 3*
Number of rooms: 102
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Also Known As:
Lodge At Brainerd Lakes Hotel Baxter
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Questions & Answers

Here's what travellers have asked, with answers from Arrowwood Lodge At Brainerd Lakes staff and other travellers.
2 questions
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11 months ago
Hutchinson, Minnesota
over a year ago

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Questions? Get answers from Arrowwood Lodge At Brainerd Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor rooms are loud! Quiet from about 9 pm to 6 am.”
 of 5 bubbles RachelKJ1975, 15 Nov 2016 | Read review
“Bears Den Suite was well worth it!”
 of 5 bubbles LWork, 12 Aug 2016 | Read review
“Great WIFI, very strong and fast.”
 of 5 bubbles garylubbes, 30 Jun 2016 | Read review
“The 4th floor was very quiet. Not sure if just not that many guests, or if it's always that peaceful.”
 of 5 bubbles bwilliams526, 31 May 2016 | Read review
“2 Queen Split room was perfect with 2 Kids and an Adult - we weren't on top of each other & had some space.”
 of 5 bubbles theresafiddle, 23 Mar 2016 | Read review
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