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Ann Arbor Marriott Ypsilanti at Eagle Crest

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310 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Long Beach, Mississippi
Reviewed 2 days ago NEWvia mobile

Great property. Well laid out. Responsive staff. Breakfast is a bit pricey for what is offered. Room very nice. Fitness center has life fitness equipment which is great. Dinner service in the bar was great. Meeting rooms were awesome as well.

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Helpful?
Thank Will O
Wexford, Pennsylvania
Reviewed 2 weeks ago

Hotel staff very friendly and helpful. Lobby looks great but the rooms need an overhaul. Some old furniture. Rugs look old. Lampshades all tilted. Food average at best. With all this said, staying for business for one night so it is doable.

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Helpful?
Thank Jagsas
Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle Crest, responded to this review

Thank you for your feedback. I apologize for the room condition you mentioned in your post; our goal is to provide ultimate hospitality and service to our guests and we take it very seriously whenever we fall short. We just completed the beginning phases of our extensive renovation project and will be updating our guest rooms over the course of...

Omaha, Nebraska
Reviewed 3 weeks ago

This hotel is fabulous! We assumed staying at a hotel on Christmas Eve and Christmas night...there would be a skeleton staff and the service wouldn't be the same. We were pleasantly surprised! Every employee we encountered greeted us pleasantly and they were so helpful! The room was clean and welcoming and the food at the restaurant was delicious!! We would...

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Helpful?
Thank GoHuskers16
Houma, United States
Reviewed 4 weeks ago

I am a Platinum premier member of Marriott and stayed at the Ann Arbor Marriott Ypsilanti at Eagle Crest the week of 18 December 2016 for 1 night. Everything was well above the norm from other Marriott Hotels. Check-in & out was a breeze, exercise area was large and immaculate, the lobby is expansive and beautiful, and my room (executive...

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Helpful?
Thank Jackglobaltraveler
Haymarket, Virginia, United States
Reviewed 15 December 2016

Events like this are what TripAdvisor is all about. You need to be made aware when places where you spend your dollars are fundamentally unsafe. My family and I drove up to Ypsilanti for stay to visit family during the Thanksgiving holiday. On the day we were supposed to leave I was greeted with a morning phone call: "Mr. Briggs?...

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Helpful?
4Thank Darryn B
Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle Crest, responded to this review

Thank you for taking the time to provide us your valuable feedback and we certainly understand how this experience negatively impacted your stay. Please accept our sincere apology for the car break in that you encountered. We have shared your feedback with the appropriate authorities to ensure that this was an isolated issue that is corrected moving forward. Upholding our...

Detroit, Michigan
Reviewed 13 December 2016

As a Marriott Platinum Member, I've stayed at a lot of properties. This hotel as a business traveler is by far the best, and 2nd to none in Michigan! Granted, the renovations are beautiful, but the staff members are what bring me back time and time again. Rickey Ballard who is currently a Bellman should be part of the Sales...

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Helpful?
2Thank jillbeckman
Reviewed 20 November 2016 via mobile

This hotel amazed me at its beauty upon entering, until I went to the pool and hottub area. I was then greeted by tons of these tiny little bugs. I am so displeased with my stay because of this. A hotel and it's amenities not being clean is a complete shame. I am highly disappointed.

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Helpful?
Thank Adam W
Dan F, Manager at Ann Arbor Marriott Ypsilanti at Eagle Crest, responded to this review

Adam W. First let me thank you for your business. I would also like to thank you for taking the time to leave us your valuable feedback about your experience in our pool area. I have shared your comments with key members of the staff who will ensure that this issue is taken care of for you and any other...

Dallas, Texas, United States
Reviewed 17 November 2016

For having stayed here once a month the past six months - a comprehensive review is in order. First - the property, as many guests have alluded to, is aging - and for those who are used to fancy, this is not it. But I've seen a lot of progress over the past 6 months - and the lobby should...

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Helpful?
Thank Meybe1Day
Toledo, Ohio
Reviewed 15 November 2016

I stayed here for business. The staff were pleasant, both public spaces and my room were clean, the lobby along with its restaurant/bar were attractive and recently renovated, and the location was accessible. However, the rooms were terribly outdated. While my room, which had a king-sized bed, had a nice, big TV and updated desk and dresser, the rest of...

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Helpful?
Thank planetraincar
Dan F, Manager at Ann Arbor Marriott Ypsilanti at Eagle Crest, responded to this review

Dear Planetraincar, Thank you for taking the time to provide us feedback in regards to your recent stay at the Ann Arbor Marriott Ypsilanti at Eagle Crest. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues...

Lake Saint Louis, Missouri
Reviewed 9 November 2016

Great staff. Great location. I was told that next year they will be updating the rooms. (The 80s called. The want their rooms back.) But the rooms were spacious nonetheless and quite comfortable. The outdoor fire pits at night were a nice compliment to the end of a long day.

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Helpful?
Thank Gene B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Ann Arbor Marriott Ypsilanti at Eagle Crest Golf and Conference Center is part of a resort complex providing guests with a warm freindly environment and staff, exceptional food and personalized service. The hotel, an eight story high rise overlooking scenic Ford Lake and our 18-hole championship golf course, is in the heart of the Eagle Crest Conference Resort. We are a short 15 mile drive from the Detroit Metro Airport and minutes from Downtown Ann Arbor. ... more   less 

Additional Information about Ann Arbor Marriott Ypsilanti at Eagle Crest

Address: 1275 South Huron Street, Ypsilanti, MI 48197
Region: United States > Michigan > Ypsilanti
Price Range: ₹ 8,647 - ₹ 16,272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ann Arbor Marriott Ypsilanti at Eagle Crest 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Ann Arbor Marriott Ypsilanti At Eagle Crest Hotel Ypsilanti
Marriott Ypsilanti
Ypsilanti Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Ann Arbor Marriott Ypsilanti at Eagle Crest staff and other travellers.
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Questions? Get answers from Ann Arbor Marriott Ypsilanti at Eagle Crest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Concierge floor rooms are purportedly renovated.”
 of 5 bubbles planetraincar, 15 Nov 2016 | Read review
“Get a room with a view of the lake.”
 of 5 bubbles GeneB4, 9 Nov 2016 | Read review
“book somewhere else”
 of 5 bubbles bajohns, 2 Nov 2016 | Read review
“Golf view.”
 of 5 bubbles davidrT714NT, 25 Oct 2016 | Read review
“Higher floors offer view of golf course.”
 of 5 bubbles dolphinslaxer, 24 Oct 2016 | Read review
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