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Comfort Suites Wixom

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Comfort Suites Wixom
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102 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Williamsburg, Ohio
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

Very clean room,but not very roomy for a suite.We were up in Michigan for a college football game.Staff was friendly and helpful...yet when I asked if they were gonna put more scrambled eggs at the breakfast bar...I was told no more scrambled eggs..and it was only 8:30am ...and breakfast is served until 10:00am..Not acceptable.

Helpful?
Thank RichC45176
General M, Guest Relations Manager at Comfort Suites Wixom, responded to this review

Dear RichC45176, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean experience for our valued guests. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We... More 

Grand Haven, Michigan
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016 via mobile

Stayed here for a tournament weekend. The hotel is in need of updating - wallpaper seams coming loose, carpets in some rooms w/spots, one room even had an unusual odor. This was a "stay to play" tournament in which we pay the "tournament" price. It was too much money for a Choice Hotel even for a tournament - will not... More 

Helpful?
Thank MRFeenstra
General M, Guest Relations Manager at Comfort Suites Wixom, responded to this review

Dear MRFeenstra, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter to... More 

Grand Rapids, Michigan
Level Contributor
201 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 26 October 2016 via mobile

I have rated many motels in my business travels. The reason I rated this so low is I had 2 rooms rented, for myself and a co worker. 2 weeks out from reservations I had to cancel only one room due to family issues, and they would not do it for me. Called corporate they said to call hotel. Classic... More 

Helpful?
Thank Partsman123
General M, Guest Relations Manager at Comfort Suites Wixom, responded to this review

Dear Partsman123, Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again... More 

Travellers are raving about these Wixom hotels

Burlington, Canada
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 October 2016 via mobile

Clean building. Comfy beds. Suite included microwave and fridge. Breakfast had variety. Good location off the highway. Several restaurants and fast food near by. Off the interstate. Good price for Saturday night stay Pool busy with families Quiet rooms.

Helpful?
Thank JER154984
General M, Guest Relations Manager at Comfort Suites Wixom, responded to this review

Dear JER154984, Thank you for leaving your five star rating of our hotel. We are so grateful for your business and we do hope that you’ll continue to choose to stay with us on your future travels here in the area. We are so glad to know that you enjoyed your stay as well as our breakfast and thank you... More 

Dousman, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2016

6 days after making my reservation,I received a poorly written email arbitrarily cancelling my reservation. She offered no other options and no explanation. From: Comfort suites Date: Mon, Oct 10, 2016 at 10:19 AM Subject: Fwd: Room Cancellation Good Morning, How are you today? My name is Jill Dye I'm the Sales Manager at The Comfort Suites in Wixom Mi.... More 

Helpful?
1 Thank Jennifer R
General M, Guest Relations Manager at Comfort Suites Wixom, responded to this review

Dear Jennifer R, Thank you for taking the time to complete our survey and share your experience! I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your visit with us, especially that we were not able to address the issues and misunderstandings right away. I want to assure you that we are thoroughly investigating... More 

Latrobe, Pennsylvania
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 July 2016 via mobile

We were pleased with our visit to this Comfort Suites. The room was nice and the beds were comfortable. The complimentary breakfast was good and the staff-member taking care of the breakfast area was super-attentive and kept the place spic and span! The only reason for my 4 instead of 5 review was the bathroom. It didn't seem as clean... More 

Helpful?
Thank vacamom3
Jessica M, Guest Relations Manager at Comfort Suites Wixom, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! We look forward... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2016

Stayed 3 nights. It didn't look like they vacuum or changed sheets. My room was picked up before we left for day. When I said somthing at front desk she said did you ask for clean sheets? Didn't know I had to do this. I paid the same rate every night! Water in shower was not very hot. Air conditioner... More 

Helpful?
1 Thank Judy T
Jessica M, Guest Relations Manager at Comfort Suites Wixom, responded to this review

Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a... More 

Hendersonville, Tennessee
Level Contributor
155 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 June 2016

When in Novi on business, we stay at this motel. We have found it to be clean, the employees are always nice and accomodating as well. There is free WIFI, and a complimentary breakfast. There are restaurants in the immediate area.

Helpful?
Thank ElaineDB
Jessica M, Guest Relations Manager at Comfort Suites Wixom, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated! We are... More 

Grand Rapids, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2016 via mobile

We stayed at the Wixom Comfort Suites for just one night and wished we could stay longer! The room was clean and comfortable and the complimentary breakfast was amazing! The best coffee around and served in your choice of light, medium or dark. Highly recommend!

Helpful?
Thank Carole M
Jessica M, Guest Relations Manager at Comfort Suites Wixom, responded to this review

Your five star review is greatly appreciated. Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. Thank you for your recommendation, and we certainly hope that we can be... More 

New York City, New York
1 review
Reviewed 23 May 2016

If you think a hotel room should have a working telephone, functioning TV and a toilet that flushes, this may not be a hotel for you. If you travel with your own plunger, this might work. Manager offered a 20% discount - unacceptable! And good luck getting through to customer support.

Helpful?
Thank plsqual1
Jessica M, Guest Relations Manager at Comfort Suites Wixom, responded to this review

I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing this matter to our attention and I assure you that we are correcting this... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated all suites hotel. Free parking, free wi-fi, heated in-door pool, 24 hour fitness center, business center, pull out sofa in every room, mini fridge, microwave in every room, coffee machine,complimentary hot and cold breakfast, complimentary dinners on Tuesdays,Wednesdays and Thursdays.Located off of I-96 highway. ... more   less 

Additional Information about Comfort Suites Wixom

Address: 28049 S Wixom Rd, Wixom, MI 48393-3405
Region: United States > Michigan > Wixom
Price Range: ₹ 6,614 - ₹ 8,387 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Wixom 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Comfort Suites Wixom Hotel Wixom
Wixom Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites Wixom staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The TV shuts off automatically and the A/C units arent as cool as we would have liked”
 of 5 bubbles RichC45176, 7 Nov 2016 | Read review
“The top floor rooms are less noisy!”
 of 5 bubbles ElaineDB, 19 Jun 2016 | Read review
“I was asked which floor I would like to stay on. I really liked that they offered a choice. 4th floor was quiet and peaceful.”
 of 5 bubbles 459LoriS459, 23 May 2016 | Read review
“Ariel and Chris were very helpful If you stay here ask for them.”
 of 5 bubbles ThetaForever, 18 May 2016 | Read review
“Top floor is quieter”
 of 5 bubbles littlefeller, 9 Dec 2015 | Read review
5 of 5
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