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Quality Inn & Suites

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73 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 73: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2016

good location, average room, poor breakfast, good coffee. FILTHY BATHTUB AND SHOWER CURTAIN. i complained to the morning desk help. and the blonde housekeeper was there. she said she would take care of it. the shower curtain was changed. but the tub surround remained filthy. and a terrible odor in the room. room 154

1 Thank Lori C
Marquette, Michigan
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 September 2016

As others mentioned, the lobby is very nice! The elevator was scary and cramped. It felt like something off a horror movie. Walking in to the room, the bathroom was disgusting, hairs on the toilet and in the tub, soap dripping down the side of the tub and the shower curtains smelled like they haven't been washed since 2010. Stains... More 

1 Thank koRnguRl81

Travellers are raving about these Waterford hotels

Rockford, Michigan
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 August 2016

The lobby has a very nice pond with goldfish in it. That sums up the good. Elevator had an odd smell. Our room had a stale smell as well with huge stains all over the carpet. They only give you little square half pillows instead of a normal size pillow. They were very uncomfortable. Upon check in I was notified... More 

Thank kristy w
1 review
Reviewed 4 August 2016 via mobile

I have no words to describe this place but to warn anyone, pls pls do not book this hotel or even enquire about it. Noise, stain couch, no fridge, lamps and head board is dirty. You can hear next doors and footsteps from next floor up. You hardly get any sleep. The only plus side is big bed. You walk... More 

Thank Kobby A
Cadillac, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2016 via mobile

The hotel was very clean. The employees were friendly and nice. The kids loved the pool. It was quiet, and the room and bed was comfortable. Only four minor complaint.1) the hallways are EXTREMLY warm. No A/C at all. It's not much of a bother, but it was hot, and who wants to walk outside when it is hot then... More 

Thank ws1313777
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 July 2016

Nice hotel located close to airport. Great Amenities and friendly helpful staff. Third stay at this hotel ... each one nice. Indoor swimming pool so make sure you bring your swimming suit. I would definitely stay here again.

Thank HooperActive
1 review
Reviewed 3 July 2016

I am 7 months pregnant and I also have a 5 year old son. We were moving back from Shanghai, China, so after 24 hours of flights and delays, we got put up in this hotel. Our flight wasn't until late the following day, so when my son woke up at 3:30 am and back to sleep at 1 pm,... More 

Thank Alana S
Fort Erie, Canada
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 July 2016

Room seemed okay at first glance but the wifi wouldn't work in the room, the jets in the jacuzzi tub didn't work and the hotel phone system wasn't working so we had no way to contact our family upon our arrival. The A.C. is right by the bed and blows right on you. This gave me a terrible headache and... More 

Philadelphia, Pennsylvania, United States
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 June 2016

Security is questionable at best. The lock on the back entrance of the hotel was broken so you didn't need a card key to get in. I was there for 4 days and not a single tech looked at that door. I was simply reassured that the hotel never gets robbed and that I was in a good neighborhood. The... More 

Thank Joey K
Eau Claire, Wisconsin
1 review
Reviewed 23 May 2016 via mobile

Stayed for 3 nights. The rooms are spacious and adequate. The hotel is old and tired. When we arrived there was discarded food on the stairway. 3 days later it had not been removed. I would think that the staff would walk the halls and stairs on a daily basis just to check if the place has been trashed. No... More 

Thank jleavittwisconsin

41 photos of this hotel

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Room/Suite (3)
Pool/Beach Area (1)
Other (2)

Management photos: Courtesy of the property manager

All Management Photos (33)
Hotel & Grounds (7)
Business Centre/Function Rooms (2)
Pool/Beach Area (2)
Room/Suite (2)
Dining (1)
Other (19)
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  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 7076 Highland Road, Waterford, MI 48327
Region: United States > Michigan > Waterford
Price Range: ₹ 5,250 - ₹ 8,182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Comfort Inn Waterford Hotel Waterford
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
3 questions
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Grand Rapids, Michigan
over a year ago

See all questions (3)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look elsewhere”
 of 5 bubbles kristyw147, 22 Aug 2016 | Read review
“Bring a bathing suit”
 of 5 bubbles HooperActive, 19 Jul 2016 | Read review
“ask for rooms without attaching rooms.”
 of 5 bubbles JoeyK377, 15 Jun 2016 | Read review
“We requested adjoining rooms and got them.”
 of 5 bubbles lionsfan1971, 17 Feb 2016 | Read review
“Get a room not by the elevators and not by the exit door.”
 of 5 bubbles S2951ZUtimp, 26 Jan 2016 | Read review
5 of 5
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