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About
#2 of 19 hotels in Troy
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When you're away from home, you want peace of mind. You want to relax in all the ways you would at home. That's the inspiration behind Sonesta Simply Suites. In the warm, nurturing atmosphere of our Troy hotel, you'll nestle into that feeling of comfort that comes from knowing you're well-cared for. We're contemporary, yet snug and cozy. Highly attentive, yet simple. It's our authenticity that sets us apart. And it's our genuine desire to create a worry-free experience that lets you … be you. Just like home. Refreshingly simple, at a refreshing price. Welcome to Sonesta Simply Suites.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
Parking
Wifi
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Seating area
Kitchenette
Microwave
Flatscreen TV
Sofa
Telephone
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
Location
43Car recommended
Grade: 43 out of 100
34Restaurantswithin 1 km
1Attractionwithin 1 km
379Reviews9Q+A82Room tips
Reviews
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This hotel was conveniently located and appeared to have a competitive price. However the hallways were smelly and the outer door was not locked nor was there any security methods being utilized. In the room everything was very dated and also not extremely clean. There are much better hotels in the area and the price paid was excessive for the quality.
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: Also received a charge on my card that was not recognized or authorized from Sonesta
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favourite
We have stayed at many of the big name suite hotel chains (Embassy Suites, Hampton Inn and Suites, Country Inn and Suites) and this place ranks right up there with them. Very clean and comfortable. The 1 bedroom suite is spacious, and the kitchen is well equipped for longer stays. The pump containers of body wash, shampoo, and conditioner in the shower is unique. No complaints here.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We last stayed here in 2019 when it was Candlewood Suites. Based on that wonderful stay, we booked another 2 night stay last week. It appears that much has changed (in a bad way) since our previous visit, and ownership change. Some observations: 1. I requested a room on the upper level, but was told everything was sold out, and was given a room on the first floor facing the parking lot. Just seems strange if the parking lot was never more than 1/4 full, was the hotel really sold out?
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ryan Morgan, General Manager at Sonesta Simply Suites Detroit Troy
Responded 13 May 2022
FlyAtNight I want to apologize for our inability to accommodate your request for a third floor room. Meeting our guests needs is always our top priority. I will confirm for you that all the hotels third floor rooms were in fact occupied. We are an extended stay property and 80% of our guests stay with us for thirty or more nights. Many of our guests are travelers from out of state or even other countries. They do not have their own vehicles here instead they use outlets such as Uber, Lyft, and work shuttles for their transportation needs. This results in fewer vehicles in our parking lot than we have rooms occupied. I will remind you that just as when the hotel was a Candlewood, all of the rooms in the hotel face a parking lot. The staff and I are very sorry that you did not feel we deserve a better review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked this hotel for our first cross border shopping trip after Covid based on the rating. And it was gross and run down and not what we wanted at all. Our studio room had peeling paint on the toilet seats, as if someone had poured acid on them and the hotel never changed them. Stains on the pillow cases and blankets. My parents one bedroom suite smelled of cigarette smoke! Strange in a non smoking hotel. But one day as we returned noticed people clustered outside smoking near the exit doors and their room. Maybe that’s why? Unpleasant. As the booker of hotels, I felt bad subjecting them to this one. We requested rooms on the highest floor and quiet. Given rooms on the first floor right next to parking lot. On check in, front desk lady quite rude to customers right before us. Asians that were wearing masks. Bad vibes; anti Asian hate during covid? And never anyone at the desk when we came in and out. Perhaps short staffed from Covid? Not sure Don’t waste your valuable time and money at this hotel. Book elsewhere!…
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We stayed at this hotel for 63 nights. The room was updated, clean and well equipped for anything we needed. We stayed on the second floor and only occasionally heard anyone above us. We never heard any noise in the halls, or rooms next to us. The free laundry facility and gym were a life saver. The manager Paula was superb in extending our stay several times. The location is great, near Somerset Mall, I75, and a ton of restaurants for all budgets. All of the employees that worked the desk were very friendly and accommodating, anytime we needed anything. This was a perfect, no frills hotel.
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Date of stay: June 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We loved the way Ursula made us feel at home. She was fun and quick when we checked in. The hotel is homey and probably one of our new favorites in the area. Even the small studio was enough room for us. We will be back!
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PaulaP4768, Director of Sales at Sonesta Simply Suites Detroit Troy
Responded 15 Nov 2019
Hemlockmommy, Thank you for staying at the Candlewood Suites Troy location and posting a review on Trip Advisor. I was delighted to read that you enjoyed your stay with us and that Ursula made you feel so welcome. I am so excited to share your review with Ursula when she arrives for her shift today. We look forward to accommodating you the next time you are in town! Yours in Hospitality, Paula Potter, Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here 1 night with our 2 dogs. I have to say I was surprised at how nice the room was, Staff was great, Tom was clean and it even had a kitchenette. They also have a small area where you can purchase food items to cook, toiletries, etc. plus coin operated washers and dryers. Great for extended stay or travel with pets.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PaulaP4768, Director of Sales at Sonesta Simply Suites Detroit Troy
Responded 3 Sep 2019
Rowdygirl00, Thank you for staying at the Candlewood Suites in Troy. I was delighted to read that you enjoyed your stay with us. Our staff works very hard to provide a clean and comfortable environment for guests so they will appreciate your kind words. Our guest laundry room is complimentary, there is a slot for coins but no coins are needed to operate the washer and dryers. Please contact me if I can be of assistance with your future hotel needs. Yours in Hospitality, Paula Potter, Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first stay at Candlewood Suites, and we can't wait to return. Usually we stay at one of 3 hotels in Auburn Hills, but the Troy area is much better for us. We stayed 2 nights here. It was almost like being at home. The bed in the separate bedroom was so comfortable. It was so quiet in our suite. I never heard any other visitors. The bathroom was large. Having a full kitchen (microwave, stove top, refrigerator, dishwasher) was another plus although we didn't use it that often due to the number of good restaurants within minutes. Everything was so clean. Shopping at Somerset is also just minutes away. WiFi was strong up on the 3rd floor. Candlewood Suites is conveniently located minutes off of I-75. I can't think of anything bad to say, except possibly that there is housekeeping only after 7 days. For a 2 night stay, it didn't matter.…
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Date of stay: August 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PaulaP4768, Director of Sales at Sonesta Simply Suites Detroit Troy
Responded 15 Aug 2019
Fly At Night, Thank you for staying at the Candlewood Suites Detroit-Troy location! I was delighted to read that your enjoyed your stay. Our staff works very hard to make sure our guests experience a clean and comfortable suite so they will appreciate hearing your review in our morning meeting. IHG created the Candlewood Suites brand by eliminating services and amenities that travelers may or may not use in order to provide a lower daily room rate. Thus, instead of daily housekeeping week offer weekly housekeeping. Please contact me if I can be of assistance with your future hotel needs. Yours in Hospitality, Paula Potter, Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were very please with our stay. It was quiet, comfortable and had absolutely no problems. We stayed for 10 days and we can confidently say, this was one of the BEST hotel experiences we have had. Staff was helpful when needed and always friendly. Highly recommend this place to anyone who needs a home away from home feeling!
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Date of stay: July 2019Trip type: Travelled with family
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We really like this Candlewood Suites and consider it our home away from home during our annual visit to the Detroit area. Our recent 8 day stay was very pleasant with one notable exception. We stayed in room 130, as is our habit, and found it still equipped, with a very unsatisfactory recliner. Recliners are important to me, since I sometimes have to sleep in a recliner to cope with chronic joint and muscle pain. Sadly, the recliner in room 130 has a footrest that is so difficult to retract that it requires strenuous effort. My wife can't retract it at all, so she uses a chair as a footrest. I can get the darn thing to retract, but only with great difficulty (hard kick with my heel on the footrest, plus a hard pull on the handle). When i complained, I was told that the mechanism cannot be adjusted.…
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Date of stay: June 2019Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$108 - $131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites detroit - troy hotel troy, candlewood suites troy, candlewood troy, troy candlewood suites
FORMERLY KNOWN AS
Candlewood Suites Detroit-Troy
LOCATION
United StatesMichiganTroy
NUMBER OF ROOMS
118
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Frequently Asked Questions about Sonesta Simply Suites Detroit Troy
Which popular attractions are close to Sonesta Simply Suites Detroit Troy?
Nearby attractions include IRC @ TG3 (0.6 km).
What are some of the property amenities at Sonesta Simply Suites Detroit Troy?
Some of the more popular amenities offered include free wifi, a fitness centre, and a business centre.
Which room amenities are available at Sonesta Simply Suites Detroit Troy?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sonesta Simply Suites Detroit Troy?
Guests can enjoy breakfast during their stay.
Is parking available at Sonesta Simply Suites Detroit Troy?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Sonesta Simply Suites Detroit Troy?
Conveniently located restaurants include Kona Grill, Granite City Food & Brewery, and Bonefish Grill.
Are there opportunities to exercise at Sonesta Simply Suites Detroit Troy?
Yes, guests have access to a fitness centre during their stay.
Is Sonesta Simply Suites Detroit Troy located near the city centre?
Yes, it is 0.7 km away from the centre of Troy.
Are any cleaning services offered at Sonesta Simply Suites Detroit Troy?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sonesta Simply Suites Detroit Troy?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Sonesta Simply Suites Detroit Troy?
Many travellers enjoy visiting Cranbrook House and Gardens (7.0 km) and Troy Museum & Historic Village (2.4 km).