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Hawthorn Suites by Wyndham Troy MI

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Hawthorn Suites by Wyndham Troy MI
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560 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Troy MI
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Showing 556: English reviews
Reviewed 11 October 2016

I absolutely loved my stay. A lady by the name of Asmehan was the most friendly and helpful employee ever, so lovely and great first impression of hotel. Couldn't have been more sweet, helping me out with troubles I had with breakfast. Asmehan had great customer service as she was quick to fill the buffet up when empty, kept it...

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Helpful?
Thank Nataly J
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Hi Nataly! Asmehan is a wonderful part of our team and we are so very happy that her warm hospitality was shining bright! We are are also very happy to hear that you will be returning. We look forward to welcoming you back to the Hawthorn Suites Troy!

Detroit, Michigan
Reviewed 6 October 2016

We have been here a few days and the accommodations are fine. Room is good size, breakfast is good, the free dinner was unexpected. But the staff is nearly non-responsive. The hotel takes dogs but the maid has a problem with them and so wants nothing to do with our room. It's no like we have a Pit Bull either....

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Helpful?
Thank Tripper3308
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

To start off, I would really like to thank you for being our guest and for taking the time to share your experience with us. If guests do not tell us what happens, we do not know. Thank you for giving us the opportunity to fix these issues right away. We will make sure that this does not happen again....

Dearborn, Michigan
Reviewed 6 October 2016

Great people , nice clean rooms and grounds. Bathrooms need to be upgraded low shower heads in some rooms and loud exhaust fans. Tub drains are slow to empty. Great location everything is nearby.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Jeffrey M
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being our guest at the Hawthorn Suites Troy! We greatly appreciate your feedback and I will make sure to pass on your comments to management and the maintenance department. We hope you choose to stay with us next time you visit Troy!

Troy, Michigan
Reviewed 4 October 2016

Clean rooms. Provided dinners are interesting. Breakfast is decent. I do sleep very well here and feel safe

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank paulaP7011AW
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Hi Paula, thank you for taking the time to write a review about your stay with us. We greatly appreciate it. We look forward to seeing you again when you are in Troy!

Davison
Reviewed 1 October 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank juliekE1535XG
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

India
Reviewed 1 October 2016

Asmehan is very nice. She cooks the breakfast and dinner. She always very kind person. She morever like family member. Thank you to Asmehan. I stayed in hotel 34 days from Aug 28th to Sep 30th in Room No # 213. I never felt difficult in any day. Everyday they clean rooms and everyday they provide different type of breakfast...

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Helpful?
Thank ramanavenky10
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Your kinds words about Asmehan are so wonderful to hear. We are so happy that you enjoyed your extended stay with us at the Hawthorn Suites Troy. It was a pleasure accommodating you we hope to see you again when you travel back for work!

Reviewed 29 September 2016 via mobile

I liked it very much also their staff was very friendly especially asmehan (the breakfast lady) served very nice food I liked all of it (except the sandwiches I didn't like those) they have free TV and also they have free cookies

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Thank ultimate z
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being a guest at the Hawthorn Suites Troy! It was a pleasure having you as our guest. Asmehan is definitely an asset to our team and we are so happy that she was so friendly to you! We hope to see you again soon at the Hawthorn Suites Troy!

Nashville, Tennessee
Reviewed 28 September 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank N8406GApatriciag
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Indianapolis
Reviewed 28 September 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank Y8052AZlisap
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Reviewed 25 September 2016 via mobile

Studio type apartment had most of the amenities for couple months of stay. The room service staff did a good job of cleaning up everyday. Also, complimentary breakfast was good. Asmehan did a great job with breakfast and was always welcoming with a smiling face..

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Helpful?
Thank Muraleedharan G
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We loved having you as our extended stay guest! Thank you so very much for taking the time to provide us with your experience at the Hawthorn Suites Troy. We will definitely make sure to tell Asmehan what a great job she did! Thanks again!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Meeting Rooms

Additional Information about Hawthorn Suites by Wyndham Troy MI

Address: 2600 Livernois Rd, Troy, MI 48083 (Formerly The Gatehouse Suites Troy)
Region: United States > Michigan > Troy
Price Range: ₹ 6,344 - ₹ 8,459 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Troy MI 3*
Number of rooms: 152
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Troy MI staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham Troy MI staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get the rooms by the sport court.”
 of 5 bubbles JimW986, 27 Nov 2016 | Read review
“easy parking, good place.”
 of 5 bubbles fernandesrampaz0, 14 Nov 2016 | Read review
“Two King Rooms / Full Kitchen / Fireplace / Two levels ---- lots of room!”
 of 5 bubbles GoYOTES, 27 Oct 2016 | Read review
“quiet enviroment”
 of 5 bubbles wandou2016, 20 Oct 2016 | Read review
“Os andares mais altos são mais silenciosos, pois a estrutura é feita de madeira e com visitantes no andar de cima, pode ser mais barulhento.”
 of 5 bubbles tatianab851, 17 Oct 2016 | Read review
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