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Embassy Suites by Hilton Detroit - Troy/Auburn Hills

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#5 of 17 Hotels in Troy
Certificate of Excellence
GreenLeadersBronze level
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Embassy Suites by Hilton Detroit - Troy\/Auburn Hills
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798 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Detroit - Troy/Auburn Hills
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Showing 770: English reviews
Reviewed 13 April 2016

The Embassy Suites hotels are very practical for business and personal travel. The rooms are spacious, practical, and always clean. The complimentary breakfast exceeds any other hotel I've visited and the Happy Hour is unmatched. I would seek out these hotels during any visit. Great job Embassy Suites!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Q8335BJstephanies
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Q8335BJstephanies, Thank you for the Excellent review of your recent stay with us! I enjoyed reading your description of our suites being spacious and clean, and how our complimentary breakfast and happy hour is "unmatched"; perfect, thank you! I am glad that your experiences at our hotels have been so positive and that we have earned your loyalty which...

Reviewed 13 April 2016

The friendly and helpful staff, clean, comfortable and attractive accommodations and the complimentary amenities (happy hour, fabulous breakfast) make this hotel an exceptional place to stay and a great value!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 777marthaw
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear 777marthaw, Thank you for the Excellent review of your recent stay with us! I appreciated reading your compliments of our guest accommodations and complementary amenities, and especially of our team members being helpful, thank you. I am very happy that all your experiences were enjoyable; thank you also for expressing that our hotel is "an exceptional place to stay...

Oak Harbor, Ohio
Reviewed 12 April 2016

Not your reputable Embassy Suite. The T.V had lines on the screen aka static.....maintenance came to fix, said "nothing they can do with it. It's just the signal they get." Mentioned his home t.v. does the same thing. No spare blankets/sheets were in closet for pull out bed, Just one pillow. For breakfast buffet they served French toast sticks which...

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Helpful?
Thank Kerry V
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Kerry V, Thank you for the review and for expressing your dissatisfaction with your experiences at our property. I am very sorry that you and your family did not receive our usual higher standards of food, drink, and service quality. I will definitely review your feedback with our management team and we will take action to prevent these inconveniences...

Troy, United States
Reviewed 11 April 2016

The hotel does not live up the the Embassy Suites reputation. Its decor is dated. The hotel is cold and dark. The hotel caters to large groups, often youth sporting teams, during the weekend and this accentuates the problems. The wait staff is courteous and the breakfast experience is good if you dont mind long lines.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Edward D
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Edward D, Thank you for the review of your recent stay with us. I appreciate your feedback and will review with our leadership team. I am happy to inform you that our hotel will undergo a complete renovation in our public spaces and facilities later this year, and a large scale renovation in all our suites next year! Thanks...

Wyoming, Michigan, Usa
Reviewed 6 April 2016 via mobile

My family & I attended a concert in Detroit & as always we stayed at Embassy Suites. I have no complaints nice clean hotel the rooms are large the staff very nice & the breakfast is awesome . Become an honors member & you get to choose your room there is also an evening get together you get snacks &...

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Helpful?
1Thank Anita S
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Anita S, Thank you for the Excellent review of your recent stay with us! I appreciated your compliments of our "clean hotel" and the "staff very nice and the breakfast awesome.", thank you. I will share your compliments with our team members as they enjoy hearing our loyal guests' positive feedback. Thanks again for the Excellent review and your...

troy, United States
Reviewed 6 April 2016

nice place to stay I love this place. Me and my family. Clean rooms, great breakfast, good value, nice friendly staff. The dinner there is great the staff are very helpful you cant go wrong by booking this this place for family or just a get away.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Dana P
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Dana P, Thank you for the Excellent review of your recent stay with us! I enjoyed reading your opening statement "...I love this place"; that was perfect, thank you! I also appreciated your compliments of our "Clean rooms, great breakfast, good value, nice friendly staff", thank you. Thanks again for the Excellent review and your valued business, and we...

Westerville, Ohio
Reviewed 5 April 2016

It was a great overall experience.. but watch for heavier adults to be embarrassed to swim around kids.. she kept complaining on the kids so they kicked the teenagers out of the pool and they weren't doing anything but enjoying themselves.. and then she even asked for my kids to be kicked out and they are under 5.. i apologized...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 59miab
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear 59miab, Thank you for the great review of your recent stay with us. I am sorry for the unpleasant experience that you may have incurred with another guest that evening; and I appreciate your graciousness and patience in response to that situation, thank you. I am glad to read how the rest of your experiences during your weekend spent...

Williamsburg, MI, United States
Reviewed 5 April 2016

The amenities are nice, but the rooms are falling apart. Paint bubbling and falling off the ceiling, old mattresses, dirty bathrooms, and old, torn pull out couches. But, if you make it through the night you can have a fresh made to order omelette.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Douglas T
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Douglas T, Thank you for the review of your recent stay with us and I am sorry that your particular suite's accommodations, furnishings and appearance was not satisfactory. I appreciate your honest feedback and I will share it with our leadership team and our team members in those departments. I am happy to inform you that we are slated...

Oakville, Canada
Reviewed 3 April 2016

If you're ever near Troy, MI. This is a must stay hotel! I have stayed here on business many times and will not go anywhere else while I'm in the area. The complimentary buffet breakfast along with a chef that prepares eggs however you choose is worth the stay alone! The Managers reception is a very nice thank you to...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Mike G
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Mike G, Thank you for the Excellent review of your recent stay with us! We value and appreciate our frequent stay travelers whether for business or leisure, thank you for your loyalty. Thank you also for complimenting our breakfast offerings and services, and I am glad that you enjoy our daily evening receptions also. Thanks again for the Excellent...

Troy, United States
Reviewed 30 March 2016

We enjoyed our stay. The hotel has lots of amenities and the staff were very professional. A free breakfast comes with the room. In the evening there is a cocktail reception that is really nice as well. We went to an event in the penthouse suite as well and those rooms were amazing. It was perfect for our event! You...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Andrea T
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Andrea T, Thank you for the Excellent review of your recent stay with us! I enjoyed reading your compliments of all our guest accommodations and amenities, and I especially appreciated your compliment of how our staff was professional and that you found our penthouse suite "amazing", thank you. Thanks again for the Excellent review and your valued business, and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Detroit-Troy/Auburn Hills is located in the Michigan suburb of Troy, just a short interstate drive from Downtown Detroit, however, our Troy hotel is located just minutes from attractions such as The Palace of Auburn Hills, Walter P. Chrysler Museum, Somerset Collection Shopping Mall, and Great Lake Crossing Mall. As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, and spacious two-room suites. Enjoy the other amenities of our hotel including high speed wireless internet access (for a nominal fee), on-site fitness center, business center, and indoor swimming pool. ... more   less 

Additional Information about Embassy Suites by Hilton Detroit - Troy/Auburn Hills

Address: 850 Tower Drive, Troy, MI 48098
Region: United States > Michigan > Troy
Price Range: ₹ 7,521 - ₹ 16,546 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit - Troy/Auburn Hills 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Embassy Suites Troy
Troy Embassy Suites
Hotel Style:
#1 Green Hotel in Troy
#4 Family Hotel in Troy
#4 Business Hotel in Troy
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills staff and other travellers.
6 questions
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Questions? Get answers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room I have had is a good room.”
 of 5 bubbles toballou, 14 Feb 2017 | Read review
“Higher floors are so good!!”
 of 5 bubbles mtzs2017, 18 Jan 2017 | Read review
“away form hockey teams, if possible”
 of 5 bubbles AEZ22, 8 Jan 2017 | Read review
“We were on the 8th floor (top floor). Very quiet.”
 of 5 bubbles tlmocz66, 19 Dec 2016 | Read review
“Higher floors would be better. Corner rooms looked larger.”
 of 5 bubbles carben76, 4 Dec 2016 | Read review
5 of 5