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Embassy Suites by Hilton Detroit - Troy/Auburn Hills

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#5 of 17 Hotels in Troy
Certificate of Excellence
GreenLeadersBronze level
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Embassy Suites by Hilton Detroit - Troy\/Auburn Hills
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768 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Detroit - Troy/Auburn Hills
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Showing 741: English reviews
Hancock, Michigan
Reviewed 11 May 2016

Very outdated, in need of updating. Paint peeling from bathroom ceiling, wallpaper falling off, filthy elevators, door knobs dirty. Housekeeping was great one day, very poor the next. Breakfast buffet was fantastic. Very friendly staff. Location a bit in the middle of nowhere, although conveniently right off of interstate.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank susielah
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear susielah, Thank you for the review of your recent stay with us and for providing your feedback of your experiences during your visit. I am sorry that you or any guest would experience those conditions and they are not typical of our usual standards. I am happy to announce that our hotel will receive complete renovation of the lobby,...

Reviewed 11 May 2016

I stayed at the Embassy Suites as it was convenient. My friend's daughter was running in the Special Olympics on Saturday. The only negative is there were youth soccer teams staying at the Hotel and the noise level on Friday and Saturday night weas excessive.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank j0elkm
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear j0elkm, Thank you for the Excellent review of your recent stay with us! It was our pleasure and privilege to service your reservation and the many other Special Olympics group members' lodging needs that weekend. Thank you for choosing to stay with us and for your patience and understanding with enduring through some higher levels of foot traffic and...

troy, United States
Reviewed 10 May 2016

Great stay at the hotel. Well worth the price of admission. The food is delicious. Breakfast was the best of all. Made to order from scratch egg omlettes at your service. Superb evening reception with complimentary snacks and drinks. Highly recommend to anyone who would like to stay at a five star hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Danny D
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Danny D, Thank you for the Excellent review of your recent stay with us! I really enjoyed reading your many compliments of our complimentary breakfast and evening receptions services, thank you. I am glad that your entire experiences were excellent and that you would "highly recommend" our hotel to anyone, thanks for that too. Thanks again for the Excellent...

Reviewed 5 May 2016

We stayed here for a few days in the beginning of May. The staff was so very accommodating. We enjoyed complimentary drinks at happy hour, the food in the restaurant was absolutely amazing, and pool/spa and fitness center stayed open until midnight! Will definitely stay here again, it was a very relaxing break from our otherwise hectic travel schedule.

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Helpful?
1Thank Rachel P
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Rachel P, Thank you for the Excellent review of your recent stay with us! Your opening statement describing our team members was perfect, "The staff was so very accommodating.", thank you. From the sounds of your review, we were one stop of many for you and your family during your busy schedule of travel; so I am very happy...

Ravenna, United States
Reviewed 3 May 2016

Very happy with Staff & quality of stay. I have had the pleasure of staying with Embassy & continue to be the best overall hotel experience I have ever had. IN particular, the staff from the front desk to the breakfast staff are completely outstanding & the most helpful I've ever had. Thanks & kudos to them.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Carl L C
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Carl L C, Thank you for the Excellent review of your recent stay with us! I really appreciated reading your compliments of our staff from front desk to breakfast team members being "completely outstanding & the most helpful I've ever had"; wow, that really says it all, thank you! I will definitely share your positive feedback with our team...

Zeeland, Michigan
Reviewed 2 May 2016

I loved the complimentary drinks and snacks in the evening. The breakfast had a great variety and tasted yummy! The lounge area was large and welcoming. Our hotel room was great for the four of us. Because we had the pull-out couch, it accommodated our two teens of the opposite sex well.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank mannyjodante
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear mannyjodante, Thank you for the Excellent review of your recent stay with us! Thank you also for complimenting our breakfast and describing it as "tasted yummy!"; perfect! I am glad that our suite layout and bedding arrangements met your family's needs. Thanks again for the Excellent review and your valued business, and we hope to be your first choice...

Zeeland, Michigan
Reviewed 2 May 2016

Great hotel. Beautiful bar area and rooms. Truly love the evening reception and delicious breakfast! Evening reception included great snacks and 3 alcoholic beverages (or soda for kids). Breakfast was fantastic with made-to-order eggs/omelets and much more. Great value with those perks!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank SarahGarcia123
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear SarahGarcia123, Thank you for the Excellent review of your recent stay with us! From the sounds of your review this may have been the first visit to our hotel, so I am happy to read of how your experiences with many of our guest accommodations were so enjoyable. Thank you for the many complimenting descriptions of our complimentary breakfast...

Windsor, Canada
Reviewed 2 May 2016

From the front desk to the bar to restaurant the staff at this hotel makes the stay so enjoyable. They are friendly, professional, warm and remember us each year we make our stay there. The food never disappoints, breakfast is ample, happy hour is fun and the greetings wonderful on check in. While the decor is becoming a bit worn...

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Helpful?
Thank Debs55513
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Debs55513, Thank you for the great review and your loyalty to our hotel for many years now. Thank you for complimenting our team members being "friendly, professional, warm and remember us each year..."; which I will share with them and they will really appreciate hearing your positive feedback of them. I am sorry for the elevator inconveniences; thankfully, we...

Birmingham, United Kingdom
Reviewed 1 May 2016

The Embassy Suites delivered on all the key points I required. Excellent room size and cleanliness, good breakfast with wide ranging choice and GREAT COFFEE!!! The complimentary WIFI was simple to access and the bandwidth was of good quality and consistency (unlike other "complimentary" experiences where the internet quality was substandard). A hotel to recommend in the Troy, MI area.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Ian M
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear Ian M, Thank you for the Excellent review of your recent stay with us! I really enjoyed reading your great compliment of how we serve "GREAT COFFEE", thank you. I am glad that our recent upgrades to our WIFI system helped greatly to improve the connectivity and consistency of our guests' complimentary WIFI service, and that you enjoyed using...

Holland, Michigan
Reviewed 1 May 2016 via mobile

This property lives up to excellent standards of an Embassy suite. Evening reception had excellent treat options. Rooms very clean & staff is friendly. Complimentary wifi is fast. Easy access to interstate. Room amenities are very good.

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Helpful?
Thank IKE48
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this review

Dear IKE48, Thank you for the Excellent review of your recent stay with us! I appreciated reading your reference of our standards and evening reception treat options being "excellent", thank you. I will share your great review and compliments of the staff being friendly with the team as they will enjoy hearing your positive feedback. Thanks again for the Excellent...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Detroit-Troy/Auburn Hills is located in the Michigan suburb of Troy, just a short interstate drive from Downtown Detroit, however, our Troy hotel is located just minutes from attractions such as The Palace of Auburn Hills, Walter P. Chrysler Museum, Somerset Collection Shopping Mall, and Great Lake Crossing Mall. As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, and spacious two-room suites. Enjoy the other amenities of our hotel including high speed wireless internet access (for a nominal fee), on-site fitness center, business center, and indoor swimming pool. ... more   less 

Additional Information about Embassy Suites by Hilton Detroit - Troy/Auburn Hills

Address: 850 Tower Drive, Troy, MI 48098
Region: United States > Michigan > Troy
Price Range: ₹ 7,912 - ₹ 17,530 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit - Troy/Auburn Hills 3.5*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Orbitz, Priceline and Travelocity so you can book your Embassy Suites by Hilton Detroit - Troy/Auburn Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Troy
Troy Embassy Suites
Hotel Style:
#1 Green Hotel in Troy
#4 Business Hotel in Troy
#4 Family Hotel in Troy
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills staff and other travellers.
6 questions
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Questions? Get answers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are so good!!”
 of 5 bubbles mtzs2017, 18 Jan 2017 | Read review
“away form hockey teams, if possible”
 of 5 bubbles AEZ22, 8 Jan 2017 | Read review
“We were on the 8th floor (top floor). Very quiet.”
 of 5 bubbles tlmocz66, 19 Dec 2016 | Read review
“Higher floors would be better. Corner rooms looked larger.”
 of 5 bubbles carben76, 4 Dec 2016 | Read review
“Due to the center atrium design, there is always noise outside of the rooms.”
 of 5 bubbles Lindajane309, 26 Nov 2016 | Read review
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