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Detroit Marriott Troy

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#7 of 17 Hotels in Troy
Certificate of Excellence
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Detroit Marriott Troy
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434 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Menominee, Michigan
Reviewed 4 days ago NEW

This Marriott offers good value and a higher class atmosphere without being brilliant. The rooms are clean, well maintained and offer everything that a traveller needs. The banquet facilities are excellent and can cater to a variety of small or large functions. The restaurant is OK but overpriced (Breakfast buffet $ 20!). The pool is nice but oddly placed on...

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Helpful?
Thank frankpT7912OG
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Frank and thank you very much for choosing to stay with us here in Oakland County. We appreciate your feedback and the wonderful four stars. Thanks again and please visit us again soon on your next visit to Troy. Safe travels until then!

San Francisco, California
Reviewed 2 weeks ago

Something changed at Marriott with their Thann bathroom amenities. I took a shower the evening of my arrival and was hit with an asthma attack. Since I was in an allergy free room and had my humidifier running, I could only attribute it to the scented shower gel. I used the Marriott App to send a note asking for unscented...

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Helpful?
Thank ronlap
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Ronlap and thank you so much not only for visiting, but for taking the time to post about your experience. While we're terribly sorry to hear about your allergy issues, we are certainly happy that we were able to accommodate with your request for bath gel. We've passed all comments directly to our general manager for sharing with our...

Shanghai, China
Reviewed 3 weeks ago

I have stayed at this property a few times and felt that it was time to write a review. VERY EXPENSIVE. For the cost of this full service Marriott, it looks like a motel. Hallways are jaded, old and tired… Carpets are faded. The look in the hallway is that of a motel. The Executive Lounge is closed on the...

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Helpful?
Thank UsndemSH
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and first and foremost, please accept our sincere apologies for the many disappointments you note here in your review. We sincerely appreciate you bringing these items to our attention so that we may assist. We'd be grateful if you would please email us at thetroymarriott@marriott.com so that we may forward your information directly to our general manager so that...

Fairfax, Virginia
Reviewed 3 weeks ago

Stayed for 2 nights to attend family event. The hotel itself is just average, room was small but clean. Nothing is included, even the water bottle sitting on the desk is $5. We only ate breakfast at the restaurant off the lobby and food was average too. My low rating is because of the bad customer service we received from...

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Helpful?
Thank faith840
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Faith and thank you very much for choosing to stay with us here in Oakland County. On behalf of our entire team, we sincerely apologize for any type of miscommunication regarding your charges. Obviously it is our goal to assure a very service forward and smooth experience for all guests, even when issues arise. We are very sorry for...

Reviewed 4 weeks ago via mobile

Gorgeous location and view. 16 floors high. If you want wifi you must pay $16. If you want a bottled water it is $5. Coffee is $10. Room service prices are astronomical. I absolutely would not stay here again. For such a nice place with such a great reputation. Hotels here are plenty per square mile, they need to give...

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Helpful?
Thank Jennifer D
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Jennifer and thank you very much for choosing to stay with us on your visit to Oakland County. We are truly sorry for any disappointment with our pricing. We obviously work diligently to assure a competitive structure with other properties in the area. Please note regarding wifi specifically, that service is complimentary for Marriott Rewards members booking online. We...

Southfield, Michigan
Reviewed 4 weeks ago via mobile

I loved everything about this hotel. Clean, spacious, comfortable, friendly staff, good food, beautiful interior. The only small issue was housekeeping didn't show up to clean the room until 5pm, after we had been gone all day. To me that isn't enough to rate lower than 5 stars.

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Helpful?
Thank Wanda M
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Wanda! Thank you so much for taking the time to post! We love the glowing five stars regardless of your housekeeping issue. We have passed your comments to our general manager for her review and we do apologize for that inconvenience. Thanks again and we look forward to your return.

New York
Reviewed 4 weeks ago

I stayed here for 1 night on business. Employees were very good from the quick front desk checkin to the shuttle that will drive you to nearby businesses. The rooms were typically sized, and with classic, updated Marriott furnishings. The hotel was quiet at night, comfortable beds. The gym was above average for a hotel this size with free weights,...

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Helpful?
Thank Waitingforvacation
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you so much for taking the time to post. We appreciate you staying with us on your recent visit to Oakland County. We love the wonderful four stars and your many compliments. We hope that you'll take a vacation soon, and stop waiting. :) You deserve it. Thank you once again and safe travels always!

Central, NY
Reviewed 30 October 2016 via mobile

Great hotel in a centralized location with great customer service. The gym has many options and the hot tub always works. Staff is very helpful when needed. Many restaurants close by as the hotel restaurant is overpriced.

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Helpful?
Thank MMSS
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Greetings from Oakland County! Thank you so much for the wonderful five stars. We appreciate the feedback and we look forward to hosting you again in the future. Thanks again and safe travels!

Reviewed 28 October 2016

I frequent this hotel on business often and this place is like my second home. I have been to many hotels and I have to stay I like coming to this place my week is always easier and the staff makes me feel at home. Jaffrey is the best and goes above and beyond everytime! He always remembers me when...

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Helpful?
Thank PAUL N
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Paul and THANK YOU! We very much appreciate the wonderful five stars and your lovely compliments on our superstar, Jaffery. We thank you for visiting so many times and we look forward to your return. Thanks!

San Diego, California
Reviewed 22 October 2016

There was a wedding in lobby which made the hotel crowded at my time to check in. The staff was quite helpful and the check in process was smooth. Room condition is good which sufficient outlet for cellphone and tablet.... Lounge is closed in weekends.

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Helpful?
Thank Machilus
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you very much for visiting. We appreciate the kind words and we apologize for any disappointment regarding our concierge lounge. Once again we do thank you and hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover the upscale, contemporary design of a Troy, Michigan hotel in affluent Oakland County near downtown Detroit, The Somerset Collection, Chrysler, GM Tech Center and TACOM, as well as The Palace of Auburn Hills, home of the Pistons. This hotel boasts comfortable accommodations featuring an array of pleasing amenities such as 37" flat screen TVs and spacious baths with marble details. Travelers will appreciate the many thoughtful touches at this 350-room hotel, including wireless high-speed Internet access, well-appointed work-stations and deluxe bedding, as well as on-site restaurant, 200 west. The reinvented hotel lobby features plush seating, state of-the-art technology and creative food and beverage concepts in a stylish setting—all designed to meet the needs of today’s travelers. As a certified Michigan Green Lodging Facility, you can count on the Detroit Marriott Troy hotel to provide you with a comfortable and eco-friendly stay each and every time you visit. ... more   less 

Additional Information about Detroit Marriott Troy

Address: 200 W Big Beaver Rd, Troy, MI 48084-5219
Region: United States > Michigan > Troy
Price Range: ₹ 8,916 - ₹ 19,875 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Detroit Marriott Troy 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Detroit Marriott Troy Hotel Troy
Marriott Troy
Troy Marriott
Hotel Style:
#6 Business Hotel in Troy
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Questions & Answers

Here's what travellers have asked, with answers from Detroit Marriott Troy staff and other travellers.
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Questions? Get answers from Detroit Marriott Troy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid rooms on the second floor around the pool area”
 of 5 bubbles frankpT7912OG, 2 Dec 2016 | Read review
“On the weekend, ask for a room that's away from wedding guests”
 of 5 bubbles laurahH7594JT, 6 Sep 2016 | Read review
“Free wifi if you have a Marriott Rewards card.”
 of 5 bubbles ChesterWindsor, 28 Aug 2016 | Read review
“12th floor with big beaver road view”
 of 5 bubbles RaoufS_13, 1 Aug 2016 | Read review
“Higher floors have less traffic noise. Free WI-FI if you are a Marriott Rewards member.”
 of 5 bubbles AndyW19, 22 Jun 2016 | Read review
5 of 5
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