Can’t ask for a friendlier staff and very accommodating (hense the 2 stars). This park is off 401 highway and is VERY NOISY day in and day out. No “white noise” about it. Price should have been rectified due to all amenities closed (even laundry room) d/t COVID. Long term site (20) is an eye sore & with dripping water causing a stinky mushroom garden nearby.
My review of Toronto West KOA Holiday: 2 of 5 stars First and foremost: THE NOISE FROM THE VERY ADJACENT 401 HIGHWAY IS RIDICULOUSLY LOUD AND PRESENT 24/7!! BE ADVISED THAT THIS IS _NOT_ A TRANQUIL AND RESTFUL KOA!!! We stayed in a Deluxe Cabin - well appointed, but cabins were far too close to each other, not spaced out like most KOAs. This KOA has the absolute gall to surcharge $30 if you bring pets! This is very unacceptable and a serious deal-breaker for future revisits. As this was a VKR "appreciation weekend", the Saturday night stay was complimentary -- had this not been the case, we'd leave early due to the 401 noise! Pancakes were served on Saturday morning - they were thick and delicious. The campground itself is well maintained, but many of the usual features/bathrooms were closed due to Covid-19. The KOA is large, yet, the trailers and cabins seem to be squeezed together. Bottom line... Due to the incessant adjacent highway noise, we will NOT be returning to this specific location.…
Right on the 401. The campground is clean but they don’t monitor the noise level at nights and when you are on top of each other that really matters at 1 pm when you neighbours are noisier than the 401
This summer, we held a large family reunion, our 3rd at this park. We occupied most of their Kabin & had family staying in the campground just steps from the Kabins as well as a few in the nearby Mohawk Hotel. Kabins were clean & comfortable, AC very efficient, with fully equipped kitchens & outdoor BBQ grill & patio/seating area. Grounds well maintained & pool much appreciated by all during this heatwave as well as many park activitites for families! Also very handy to have the on-site convenience store, Mohawk Hotel's Chop House Restaurant (great food!) next door as well as Casino a short drive away! KOA staff very friendly & helpful. Definitely planning to return next year!
Staff was very helpful and anxious to help with any needs we may have had. But you know you are in for a noisy stay when they offer you free ear plugs at check in. You could her every vehicle on highway 401 as if you were camping in the ditch by the highway. Other than that campground was very clean and well kept.
Just a quick stop for the night, cabin was clean luckily we had brought a heater we needed it! Big play structure, bathrooms were clean but freezing no way I was showering! The doors were also locked at night so unfortunately in the middle of the night had to use the men's! They are right on the 401, but a fairly far exit to it, so while you get used to the noise it is not as convenient as you'd think to the highway.
absolutely unbelievable service and campsite. we were placed on a site that forced us to share the postage stamp amount of grass face to face with another trailer. the other trailer had the choice of moving down the site to use the facilities they were provided with on the other side of their trailer and all would be fine, instead they sat tight and we were not paying fro another night under those circumstances. teh management was useless in helping sort the mess out and we felt it was up to them to deal with. we ended up packing up and leaving while our so called neighbours laughed and waved as we pulled out. complete ignoramuses.......we are long time members of the KOA and never in all our years have we seen such incompetence nor ignorance from fellow campers....we will not camp here again although it was our favorite fro short getaways on long weekends.…
We stayed in a camp cabin for a week the cabin was perfect and what we had expected. Having said that the bathrooms were DISGUSTING AND I MEAN DISGUSTING. I have seen cleaner bathrooms in places with out running water. This is the second KOA we stayed at this summer that was a disappointment and dirty. The camp kitchen is almost as disgusting as the bathroom. I would have given them only 1 star except the staff were amazing and helpful. The noise from the 401 didn't bother us we had our air conditioner on and couldn't hear the highway. The real disappointing this is the same owners that own this campground own one of the richest casinos in Canada for goodness sake use some of your profit to clean the washrooms and kitchen.
Usually when my family hears we're staying at a KOA, they're filled with glee at the thought of clean facilities, attentive service, a pool, wifi, and a nice place to set up our tent. We were shocked when we arrived at this KOA to find that our tent site was right next to a busy interstate - the noise was so loud and persisted all night long. We were unable to change our site that night because the office was closed when we arrived (at 8:00 pm). I actually ended up sleeping in the car for some peace and quiet. Whatever you do, don't stay in sites T1-T11. We got our site changed to one further from the highway for the second night - the volume was more bearable, but still loud. The tent sites were also very small and could barely accommodate our tent. Both bathroom and shower facilities were dirty, smelly, and uninviting. It was clear that they were not regularly cleaned. The pool was nothing to write home about - full of bugs and clearly not heated. In addition, the wifi was very slow and did not reach to the majority of the campsites. There are a lot of very nice KOAs that I would recommend over this one, particularly if you're tent camping.…
Yes you are next to the 401 so you do have traffic noise but well honestly when I’m a sleep I don’t here it. KOA is very green area the unfortunate thing that if you don’t have a/c then it will be hot as there is limited natural shade. ie trees Every site has power water the wifi isn’t that strong but hey your camping and not on your tablet all day. They do have a pool there’s tent sites cabins and luxury cabins as well. They have a small but limited store you have shower blocks with toilets the one thing is what is annoying is in your own home you wouldn’t through garbage on the floor but people seem to think that it’s except able away. The staff aren’t there to be the maid for people that don’t understand if there isn’t a garbage can present you take it with you.