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Extended Stay America - Detroit - Sterling Heights

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Extended Stay America - Detroit - Sterling Heights
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145 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Detroit - Sterling Heights
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Showing 144: English reviews
Reviewed 29 June 2013

Been here for a little over a month while relocating to the area. Friendly and helpful staff. I work second shift and hotel is quiet. The morning coffee is very good and perfect for grabbing and going heading to go look at houses.

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Helpful?
Thank tomski31
Manager_11525, Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you have enjoyed our hotel, and the grab and go breakfast. I have shared your feedback with our entire staff and they thank you for your kind words. I do hope that you will return to our hotel,...

Chandler, Arizona
Reviewed 29 June 2013

I stayed at this hotel 11 years ago for an extended period and liked it. I am visiting friends and family and like to have "my own space" and this property is nicely kept up, in a convienient location and has very friendly staff. There are some age issues showing such as some pealing paint around windows and in the...

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Helpful?
Thank R D H
Manager_11525, Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you for posting such a Kind review. I am proud of our team for providing you a comfortable "Home Away From Home" during your stay at Detroit Sterling Heights. We love to know our team is exceeding your expectations. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Sandbach, United Kingdom
Reviewed 14 June 2013

Many many people have passed through here and it shows. From stained carpets in hallways to laminate peeling off furniture and stains in the bathroom fittings. However, when you are paying around $50 for a room which has a kitchen, flat screen TV and ironing board, it is easy to forgive these. And the staff were friendly enough. I did...

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Helpful?
Thank Jon B
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that your WiFi connection was not satisfactory. We are sorry for this issue, but are happy to read that we provided you with a comfortable stay and good value for your money. Thank you again for your kind...

Sterling Heights
Reviewed 4 June 2013

I chose to stay at Extended Hotel in Sterling Heights because I couldn't find a proper sub lease apartment for my internship. Honestly, I think staying at this hotel was WAY better than trying t find a sublease. It comes with furniture, housekeeping, and most importantly, I can trust this place and people who work here. The staff members are...

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Helpful?
Thank 792Jean_K792
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our hotel's location, the level of cleanliness throughout our entire property and the great customer service our staff provided to you. We appreciate your kind remarks, especially those about our housekeeping staff, Jamie and Muriel. Thank you...

DES MOINES
Reviewed 3 June 2013

This is an excellent hotel in a very convenient location, it's within walking distance of many stores and restaurants. The kitchens are convenient and clean, and come with just the essentials that you would need. They have a courteous and helpful staff, especially Muriel. The bed is comfortable, and the TVs are very nice. It's a great place for long...

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Helpful?
Thank 137johnbb137
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay was safe, clean, and comfortable. As well, we really appreciate the kind words about our staff. Thank you again for your feedback. The staff and I would love to provide you with another comfortable stay in the future.

Clarks Summit, Pennsylvania
Reviewed 31 May 2013

Having a terrific stay - accommodations are excellent - very clean and comfortable - staff has been very good with furnishing replacement sheets, towels, and blankets when needed. Muriel at the front desk has been an outstanding resource and I highly commend her attentiveness. Everyone has been courteous Continental breakfast hits the spot and parking spaces are plentiful. Nice to...

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Helpful?
Thank Walter B
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you had a clean comfortable "home away from home" while you stayed in Sterling Heights with us. We are glad we could provide you the comforts of home like appliances and breakfast each morning. Thank you again for your...

Seguin, Texas
Reviewed 30 May 2013

Nice place, but they were missing some things; no ice machine on the property and the room freezer only had ice trays, no ice maker. No hair dryer in room, but I got one from the front desk. No dish soap, how are you supposed to clean up your dishes? Bed was nice and firm, carpet in the hallways needs...

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Helpful?
Thank Terry K
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

The staff and I read your comments about your stay with us. We appreciate the kind comments about your quality of sleep and our hotel's value; however, we apologize that you were not satisfied with our amenities as well as level of cleanliness throughout the property. Guests staying 1-7 nights are welcome to bring towels/linen to the front desk for...

Sterling Heights, Michigan
Reviewed 28 May 2013

I ts a nice hotel with all basic facilities. Friendly staff, Quiet location and a good value for the money. I stayed for 8 days and was very much satisfied with facility and hospitality. I would recommend Extended Stay America in Sterling Heights, MI for your overnight or Buisness trips

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Helpful?
Thank sandeep A
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Sandeep - Thank you so much for sharing your experience with us. I am so pleased to know that your stay was comfortable and enjoyable. We appreciate your kind words and recommendation for our hotel. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in...

Southfield, Michigan
Reviewed 27 May 2013

I have been a long-time guest of this facility, and especially like the very friendly (and courteous) staff and quiet, convenient location of the facility. Wouldn't mind seeing my guest room get updated / refreshed in terms of carpet and furniture, and a business center with a printer would be nice, but that said, the hotel has recently upgraded the...

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Helpful?
Thank 128John128
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you so much for posting a review of our property. I'm thrilled that your stay has been pleasant and you are enjoying our newly added amenities! Please know, even though we don't have a business center, we are always happy to print documents at our front desk upon request. Thank you again for your kind words. The staff and...

Grand Rapids, Michigan
Reviewed 10 May 2013

I was a little wary about trying this hotel because it had some pretty bad reviews, but all of those were dated at lease 6 months and before.The newer reviews were all positive so my husband and I gave it a shot on a last minute decision to stay in town while buying a car. Turns out the newer review...

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Helpful?
Thank Jazmine V
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Jazmine - I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found our staff to be helpful and friendly as well that your room was clean and comfortable. We hope you found the car you were looking for! We would love to see you again, should...

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Near Extended Stay America - Detroit - Sterling Heights

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Detroit - Sterling Heights

Address: 33400 Van Dyke Rd., Sterling Heights, MI 48312
Region: United States > Michigan > Sterling Heights
Price Range: ₹ 4,625 - ₹ 6,384 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Sterling Heights 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Extended Stay Sterling Heights
Sterling Heights Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Detroit - Sterling Heights staff and other travellers.
2 questions
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Prescott, Arizona
over a year ago

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Questions? Get answers from Extended Stay America - Detroit - Sterling Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good place to stay”
 of 5 bubbles tomE1050ZI, 13 Aug 2016 | Read review
“nook a room higher up”
 of 5 bubbles maryd858, 13 May 2016 | Read review
“2 rooms out of 2..... they all were excellent and seem the same”
 of 5 bubbles BARTNANCY, 30 Aug 2015 | Read review
“A stayed in a number of room, and they all are very good”
 of 5 bubbles marklY2365QK, 19 Jul 2015 | Read review
“Bring your own ice!”
 of 5 bubbles tomlP3450CL, 2 Oct 2014 | Read review
5 of 5