We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We enjoyed our 1 nt stay. The room had some upgrades, although the stove top & cabinets could use an upgrade. The bedding was comfortable & the room was a good size. The kitchenette was nice to have. The hotel itself is very quiet. They...More
Thank Karen Z
Response from 00esa, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 6 days ago
Karen, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodation and had a peaceful stay with us. We appreciate your feedback and look forward to welcoming you both back soon.
I stay here about once a month never have I had a problem always greeted by a great staff room always clean I can't think of 1 negative thing about this establishment I would recommend this hotel to everyoneMore
Thank Antonio M
Response from 00esa, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 22 July 2018
Antonio, thank you for making Extended Stay America your home away from home. We are delighted to know you loved your well-maintained accommodation and that you also appreciated our courteous associates. Thank you for the recommendation, and we cannot wait for your return visit.
Checked in, boiler was out. No hot water for 24 hours. Has a kitchenette, but not stocked in the room. I had to request what i wanted, and then haul it down to my room. Room smells odd. Fridge is rusty. Air unit is noisy...More
Response from 00esa, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 11 July 2018
Jeffrey, thank you for your review of our hotel. We're sorry for the difficulties you experienced during your visit with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared...More
I have stayed at this hotel for work over the last few months and every time I have stayed it has been excellent. The rooms are clean and updated for the very reasonable price that the hotel charges. The hotel staff is excellent and has...More
1 Thank jjury1993
Response from 00esa, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 4 June 2018
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and...More
Faiz is really nice and has excellent customer service. The room are comfortable. I also like that i am able to cook and buy fast food. I enjoy my stay everytime i come to this hotel. I am a regular customer.More
2 Thank tashanell09
Response from 00esa, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 29 April 2018
Tasha, on behalf of our entire staff here at Extended Stay America, thank you for taking the time to post your kind review. We are happy you enjoyed your fully-equipped room and services we offer. Your compliments have been shared with the entire team, especially...More