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TownePlace Suites Detroit Sterling Heights

Expedia.comUS$ 101*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 142*
US$ 101*
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US$ 119*
US$ 142*
US$ 102*
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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Reviewed 1 week ago via mobile

By far one of the worst hotels to stay at because of staff. Staff is rude and clearly can't read a reservation. Completely disgusted. I will let everyone one I know never to come here. This place if it could have negitive stars that's what I would give them

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Helpful?
Thank Elizabeth0922
mauricecanty, General Manager at TownePlace Suites Detroit Sterling Heights, responded to this review

I would like to thank you first off for choosing the TownePlace Suites as a travel preferred location, but would like to apologize that we did not exceed any of your expectations while visiting us. We do the best that we can to accommodate all of our guest in every need possible, but feel we failed you in this matter....

Greenwich, Connecticut
Reviewed 8 March 2017 via mobile

Staff were nice. The hotel outside looks good, however inside looks old with less improvement. The building structure is not efficient in terms of access to the lobby or elevator. Despite of my Marriott status, water bottle was not prepared. I stayed other Townplace but this one looks relatively old.

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Helpful?
Thank seiichiro a
Bryan E, Guest Services Representative at TownePlace Suites Detroit Sterling Heights, responded to this review

We would like to thank you for selecting the TPS Sterling Heights for your recent stay in the area. We do appreciate the fact that you enjoyed your interactions with the staff during your stay with us, we really do strive to provide the best customer service possible for each guest. In regards to your comments on the interior of...

Oshkosh, WI
Reviewed 18 December 2016

This hotel would be a good place to stay if you want to be close to shopping, but I found it a little overpriced for what you got. It could use a little sprucing up and the morning offering for breakfast seemed to not be very overwhelming.

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Helpful?
Thank Cabo_Bob_and_Harriet
Burbank, California
Reviewed 27 November 2016 via mobile

From the moment we arrived we fell in love with this place. Jenny greeted us when we arrived, she was friendly and helpful. If we needed anything, she was the person to ask. The facility was quaint, initially I was going to give them a 4 star rating due to the need for an update however I realized they were...

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Helpful?
Thank KitchB
DC
Reviewed 22 November 2016 via mobile

This basic TownPlace has the best staff. Everyone is courteous and friendly. The men handling the breakfast are very kind. A good bargain hotel. Two separate buildings so ask for the one not under renovation. Use a AAA card for even more discounts.

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Helpful?
Thank HeleneDC
Reviewed 7 October 2016 via mobile

Not very clean or nice. Dirty rooms, bad location. Staff just ok. It's more like a retirement home or tenement slum. I'm a business traveler and would not stay again. I don't even pay for my room and I wouldn't stay here again. Breakfast wasn't sub par. It is next to a mall, not walking distance but there's some stuff...

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Helpful?
2Thank Jimmy O
Westport, CT
Reviewed 1 October 2016

The hotel recently opened so all was brand new. The staff could not have been more welcoming and they made my weekend stay very pleasant. Being a single woman, safety is important and I felt secure. The room accoutrements were very good and though I did not take advantage of the kitchenette, it was well stocked. The bed was terrific...

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Helpful?
Thank hrmbcats
Lansing, Michigan
Reviewed 7 August 2016 via mobile

Stayed there for one night with a couple friends. The outside of the hotel was beautiful. The room was very clean. However, the staff member in charge of the parking lot was really rude. My friend drives a handicap accessible van with a ramp. The parking lot was almost full when we returned to the hotel and no handicap parking...

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Helpful?
1Thank Happygoluckyang
Waterloo, Canada
Reviewed 24 July 2016

Stayed here before and found it wanting then (over a year ago). Was told there was a. big reno happening in the Fall of 2015. The place is still beat up with crappy appliances. Everything needs replacing. Carpets, beds, kitchen appliances. The bed was horrible. Sags in the middle. Not good for couples. They have added a larger breakfast room...

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Helpful?
1Thank Dave R
Reviewed 16 July 2016 via mobile

Wonderful hotel staff! Mr. Lovey, Denise, Ali and several others made our time there wonderful. Other guests were friendly and courteous as well. Stayed there with daughter to visit playmate. Pool was wonderful, they swam 5 hours first day and Mr. Lovey gave them an extra few minutes the night the swan until it closed down. If this would be...

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Helpful?
3Thank Uniquek21

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about TownePlace Suites Detroit Sterling Heights

Address: 14800 Lakeside Circle, Sterling Heights, MI 48313-1344
Region: United States > Michigan > Sterling Heights
Price Range: ₹ 6,025 - ₹ 10,172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Detroit Sterling Heights 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Towneplace Suites Detroit Sterling Heights Hotel Sterling Heights
Towneplace Suites Sterling Heights
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Detroit Sterling Heights staff and other travellers.
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Questions? Get answers from TownePlace Suites Detroit Sterling Heights staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There has never been a disturbing floor during any of our stays.”
arts851, 17 May 2016 | Read review
“building is long and narrow with only one elevator at the far end.”
Spartan300plus, 20 Apr 2016 | Read review
“Ask for a renovated room”
Canuck572, 23 Aug 2015 | Read review
“Rooms on the top floors are quieter, Corner suites on the North Side have a nice water view.”
ZMANN2014, 23 Apr 2015 | Read review
“My Priceline room was the mini suite with one Queen size bed, 2nd floor in the 2nd building.”
  • View out room window to other building
flintjarvis, 14 Mar 2015 | Read review
5 of 5
Expedia.com
US$ 101* /night
View Deal
Booking.comUS$ 119
Hotels.comUS$ 102
HotelQuicklyUS$ 142
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*Disclaimer
Prices are for 1 room, 2 adults
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