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Hilton Garden Inn Detroit-Southfield

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Hilton Garden Inn Detroit-Southfield
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472 Reviews from our TripAdvisor Community

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Showing 461: English reviews
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Saginaw, Michigan
Reviewed 2 days ago NEW

The room was nice. Hotel in a great location for downtown. The $25 parking charge is upsetting especially since they do not have ample parking for people in the hotel. They may have to move 3 or 4 cars to get yours. Pool is small but clean, the kids enjoyed it which is really all that matters. I will return.

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Helpful?
Thank Yonetta K
Phoenix, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 11 January 2017

As a gold member I know that i should only get water when I first arrive. But its the small things that make you trip stand out. The front dress guy when out of his way to make sure I had water everyday in my room waiting for me. Not to mention the rooms and the hotel was in excellent...

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Helpful?
Thank Keith C
About Hotel's Favourite Review
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Keith C: Thank you for taking a moment to share your experience. I am happy to hear that our staff provided excellent service during your stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On...

Nashville, Tennessee
Reviewed 4 days ago NEWvia mobile

I had a very good stay at this Hilton Garden Inn while on business. My room was not one of the renovated rooms, but I found it to be very clean and comfortable with everything in good working order. The Keurig coffee maker makes the in-room coffee a treat and all other room amenities are good quality and worked perfectly....

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Helpful?
Thank TomSwain
South Bend, Indiana
Reviewed 1 week ago

I truly enjoy this hotel. The staff are incredible from check-in through departure. I am very pleased with the gym and variety of machines. Dinner menu is very good, with daily specials. Rooms--newly remodeled--are great. Beds and pillows comfy and cleaning staff are great, which is both expected and appreciated. I stay here regularly after trying several other fine hotels...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bsustm
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Bsustm, Thank you for the great review! Our staff will be pleased to know that the hard work they do everyday does not go unnoticed. We look forward to seeing you soon! Sincerely, Staff & Management Hilton Garden Inn Southfield

Oak Park, Michigan
Reviewed 2 weeks ago

My stay at the Hilton Garden Inn was prompted by the massive power outage in this area. The staff made every effort to accommodate our needs, to provide early check in and make us comfortable. Rooms were clean and comfortable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 878sheilaj
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear 878sheilaj, Thank you for staying with us & rating our hotel and staff a 5! Maybe next time you can come and stay under better circumstances so you can enjoy yourself more. Hope to see you soon! Staff & Management Hilton Garden Inn Southfield

Kalamazoo
Reviewed 2 weeks ago via mobile

The down side of our stay was a nightmarish check in for 2 couples where we walked in on occupied rooms not once but three times. Something was very wrong with their ability to track occupancy during the power outage I guess. The good news is that the breakfast staff is a terrific group and the cook knows how to...

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Helpful?
Thank Anne V
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Anne V, Thank you for staying with us and taking the time to write a review. My team & I sincerely apologize for the issues you encountered during your stay & have refunded the points you used for your stay. We hope you will stay with us again so we can show you that we have a top notch...

Bolingbrook, Illinois
Reviewed 2 weeks ago

This hotel is still under renovation. There were 3 of us staying at the hotel for work. Two had completed rooms (great) and one no (Not even good). I recommend asking for a high floor room or a renovated room.

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Helpful?
Thank gwmeyer31
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear gwmeyer31, Thank you for stay with us and taking the time to write a review. Our hotel has only completed one floor of renovations (28 rooms) but we currently have two floors under renovation and hope to have more renovated rooms for our loyal guests to enjoy soon! Staff & management Hilton Garden Inn Southfield

Gainesville, Florida
Reviewed 3 weeks ago

This hotel was ok, I am use to a little more higher end and better quality but was traveling with a group from work. Free breakfast was plentiful. To go cups were nice. The bar in the evening was good but seemed to have a very limited selection on offerings.

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Helpful?
Thank Ally W
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Ally W: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in...

Reviewed 3 weeks ago

Hotel is nice, appears to have lively bar. For women traveling alone, the parking lot is a little dark and far away from the door. I think that there should be a valet parking service because I felt very uncomfortable in the very large dark lot without really knowing what all the other buildings were around the hotel. I travel...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Klb2012
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Klb2012: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We wanted to inform you that part of our renovation plans...

Southfield, United States
Reviewed 5 weeks ago

Great hotel with great location. Ease of access from right off the highway to near the office are the greatest perks. Restaurant is OK, nothing great, quick and easy though. I would recommend the hotel and plan on staying again.

Review collected in partnership with Hilton Garden Inn
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Thank christophergF5545AG

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the NEW Hilton Garden Inn Detroit Southfield hotel in Southfield, Michigan our guests will find everything they need, including deluxe accommodations, friendly service and a relaxed atmosphere. The Hilton Garden Inn is located 12 miles from Downtown Detroit and 20.5 miles from Detroit Metro Airport (DTW). We are only minutes away from major businesses such as; Blue Cross Blue Shield, Accenture Corporation, BASF, Charter One Bank, IBM, Lear Corporation, Daimler Chrysler, Denso North America. ... more   less 

Additional Information about Hilton Garden Inn Detroit-Southfield

Address: 26000 American Drive, Southfield, MI 48034
Region: United States > Michigan > Southfield
Price Range: ₹ 7,003 - ₹ 13,220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit-Southfield 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Hilton Garden Hotel Southfield
Hilton Garden Inn Southfield
Hilton Southfield
Southfield Hilton Garden Inn
Hotel Style:
#3 Business Hotel in Southfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Detroit-Southfield staff and other travellers.
1 question
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Traverse City, MI
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit-Southfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles gwmeyer31, 12 Mar 2017 | Read review
“no problems with noise at all”
 of 5 bubbles 530sg, 20 Oct 2016 | Read review
“See if they have updated rooms, and go with them.”
 of 5 bubbles dolphj, 13 Sep 2016 | Read review
“Ask for something facing the front of the hotel. The rear backs up to a highway.”
 of 5 bubbles Q8351YUpaulh, 3 Jul 2016 | Read review
“Get as far from lobby as you can.”
 of 5 bubbles mileagedropout, 6 Apr 2016 | Read review
5 of 5