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The Westin Southfield Detroit

Hotels.comUS$ 214*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 214*
US$ 214*
US$ 214*
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The Westin Southfield Detroit
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646 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Southfield Detroit
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Showing 633: English reviews
New York City, New York
Reviewed 1 June 2015 via mobile

I came to Detroit for the weekend and was a bit disappointed w/ the property. I had called the hotel in advance to ask about things to do in walking distance to the hotel, which I was informed of a few things. Sadly when I arrived I realized nothing was in walking distance. In fact, to get anywhere I had...

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Helpful?
Thank Indiana C
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

While we’re happy to read that you felt the value matched your expectations, we do regret any miscommunications that occurred when describing the surrounding area to our hotel. Our location is removed from the hustle and bustle of Detroit, giving our guests the quiet retreat they are looking for with the inconvenience of being too far outside the city. We...

Waterloo, Canada
Reviewed 31 May 2015

The hotel's location is a little confusing to find, even with a GPS. However, it is in a convenient location. The staff were excellent, friendly, and very helpful. The room was clean but could tell it is aged. The bathroom was nice and roomy but the shower was a bit odd. The bed, way too soft for my liking. I...

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Helpful?
Thank Cureeus1
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Thank you for taking the time to share your experience at The Westin Southfield Detroit. While much of your stay seems to have met your needs, we do wish that your stay had been more refreshing and provided you with a great night’s sleep. We encourage our guests to reach out to us with any issues so that we may...

Kansas
Reviewed 31 May 2015

Customer service rude. Carolyn informed me that I had to contact American Express to handle their problem for a wrongful charge. I called American express and they had no record of a debit submitted. Had to file a dispute with American Express. This was my third phone call to Westin.

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Helpful?
Thank chrisX5141TX
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Thank you for sharing your perspective. We have responded in kind to your subsequent posts and hope that your situation is resolved to your satisfaction. Be well.

Chicago, Illinois
Reviewed 27 May 2015

The Good: Westin in Southfield is a great property. Rooms were immaculate, service and staff were very friendly and helpful. That heavenly bed was AMAZING!!! The Not-so-Good: The breakfast buffet needed a little work. consistently had food from the warmer that was cold, and the variety was limited. Overall, a good experience. I would stay again...

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Helpful?
Thank SinSay1010
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Thank you for taking the time to share not only the areas that impressed you at The Westin Southfield Detroit, but also those that need our immediate attention. To hear you received a refreshing night’s sleep makes us happy and we’re glad to see that you will consider returning when you are in the area again. Be well.

Madison, Wisconsin
Reviewed 27 May 2015

The room was clean and very, very comfortable. Check-in and check-out were easy and we were able to get a late checkout just by asking. The location is a bit out of the way if you're visiting downtown Detroit, but it's easy to get there and the area feels very safe.

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Helpful?
Thank suzbeern
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We’re excited to read that your recent stay at The Westin Southfield Detroit was enjoyable. Providing our guests with a seamless and refreshing experience is our ultimate goal and we thank you for mentioning how convenient your stay was. We look forward to welcoming you back and we hope it’s soon! Stay well.

Canberra, Australian Capital Territory, Australia
Reviewed 25 May 2015 via mobile

External interior and lobby was nice and clean. We stayed to attend a wedding at the hotel. Checked in was fast but the room smell of cigarettes. They gave us another room very quickly but I guess nothing is perfect. The A/C room control is broken and so we have to sleep with very loud noise. Quilt cover have blood...

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Helpful?
1Thank Carollc_12
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Thank you for sharing your experience with us. We regret that your experience did not match with what we want our guests to enjoy. Our hotel is a 100% smoke-free facility and we apologize if our policy was not adhered to and created a less-than desirable accommodation. Please know that your comments will be shared with our Housekeeping team in...

Chicago, Illinois
Reviewed 25 May 2015

Price is very reasonable for the price; great food and staff is superb! Rooms are very comfortable and spacious. This is what I expect of a Westin property, and of all the Westins I have stayed in this is at the top of that list. Very impressed.

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Helpful?
Thank Ty M
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We’re extremely pleased to hear that your recent stay at The Westin Southfield Detroit was refreshing and provided you with a comfortable retreat during your visit to the area. It would be our pleasure to welcome you back in the near future and we thank you for your kind review. Be well.

Reviewed 22 May 2015 via mobile

When I travel for work I tend to stay at the hotel for a week or longer. I am an SPG gold member and besides a free drink (only one for a 5 night stay) coupon I'm not seeing any perks within the room. When I arrived my room was not ready and that was frustrating since I had called...

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Helpful?
Thank AZNative80
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We never like to hear when any of our cherished guests experience noise disruptions during their stays, and we offer our sincerest apologies for the challenges you faced during yours. Please don’t hesitate to reach out to us with any issues that require our attention. It is always our pleasure to help to create the most refreshing and rejuvenating experience...

Long Island - NY
Reviewed 21 May 2015 via mobile

I visit this location every 6 weeks and the Weston's rooms have gone down. Location is excellent hotel Libby and redtaurant are nice. Rooms are beaten up. Wallpaper had white marks all over it. Chair filthy. And bathroom vanity wood is worn and needs refinishing. See photos

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Helpful?
Thank grellam
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We appreciate you letting us know about your recent experience, and for your continued loyalty to The Westin Southfield Detroit. It is disappointing to hear that your recent experiences have not fully met your expectations and we hope that you will let us know immediately, during any future stays, if something needs our attention. It is our goal to create...

Lancaster, Ohio
Reviewed 19 May 2015

Stayed at this hotel as a guest of my daughter on a business trip. This location was right off of route 10 and check in was fast and easy. Parking was in a large parking garage attached to the hotel, which was very convenient and out of the weather. The room was large with a sleeper couch and king size...

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Helpful?
Thank Flix200
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We’re pleased to hear that your stay at The Westin Southfield Detroit was enjoyable and that you enjoyed the spacious size of your room, as well as the thoughtful amenities that are provided. We do apologize that certain aspects of your room were not exceptional and we will have our Housekeeping Associates look into any improvements that need to be...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 

Additional Information about The Westin Southfield Detroit

Address: 1500 Town Ctr, Southfield, MI 48075-1141
Region: United States > Michigan > Southfield
Price Range: ₹ 9,365 - ₹ 17,051 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Southfield Detroit 4*
Number of rooms: 388
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Southfield Detroit staff and other travellers.
6 questions
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Questions? Get answers from The Westin Southfield Detroit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an -01 room for two solid walls of windows.”
bagelg2017, 1 May 2017 | Read review
“All rooms are quiet, but rooms on the 11th and 12th floors are the executive and quiet floors.”
Markburt, 1 Apr 2017 | Read review
“Choose a room that is higher up and not near the elevator”
cbmae1965, 26 Feb 2017 | Read review
“Ask for a room facing away from the Freeway”
Yellowbird1, 18 Feb 2017 | Read review
“Stay high for a better view”
CAFL1, 11 Feb 2017 | Read review
5 of 5
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US$ 214* /night
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Prices are for 1 room, 2 adults
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