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The Westin Southfield Detroit

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The Westin Southfield Detroit
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624 Reviews from our TripAdvisor Community

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Showing 611: English reviews
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Washington DC, District of Columbia
Reviewed 2 days ago NEW

I arrived last night and learned this morning that the wing in which the fitness center is located is currently under construction. If you want a fitness center, don't tell here. Don't assume they'll tell you in advance that this amenity is unavailable. It's an important amenity to some of us.

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Helpful?
Thank Ned C
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response. We would like to extend our sincerest form of apology that you were not made aware of our current renovation. We sincerely understand living a healthy lifestyle, and how essential a fitness center is. Please know it is never our intention to leave our guests feeling unfulfilled. If you are willing, it would be our...

Grand Rapids, MI
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Very nice hotel, I have almost zero complaints. This is a pet friendly hotel but it was very clean. We self parked in the parking garage with ease. I was part of a large group in Southfield for a wedding and were able to check in to our rooms early at 2:00 pm, which was very convenient. Stayed in a...

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Helpful?
Thank Sparkelina
About Hotel's Favourite Review
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are so delighted to hear you had an all-around enjoyable stay with us. Congratulations to your loved ones! We wish them many years of happiness together. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future.

Prudenville, Michigan
Reviewed 2 weeks ago

This is my second stay at the Westin in Southfield. My room was meticulous, enjoyed a 50 inch TV, a large credenza/desk to enable me to work, a lush comfortable bed and plush comforter. I never heard a peep from the outside or the halls or the other rooms. The staff was very pleasant and accommodating. I enjoyed the peace...

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Helpful?
Thank Mary W
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear you had an all-around wonderful stay with us. We appreciate your recommendation! Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future.

Toledo, Ohio
Reviewed 3 weeks ago via mobile

I stayed at The Westin Southfield for a conference. The hotel was easy to find and it's proximity to the interstate was a blessing. I had a king room and it was very spacious. The room was right across from the elevators and ice machine, but I heard nonew of the noise. Check in was fast and efficient as well...

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Helpful?
Thank Willbauc
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear your conference went well! It is always a pleasure to hear our guests enjoyed their stay with us. Please know we would love to welcome you back to the Westin Southfield Detroit in the future.

Reviewed 3 weeks ago via mobile

I've heard a lot of things about this hotel, some good and some bad. I will say this was not my first visit as I've stayed maybe a dozen times for work. Nice place, rooms are comfortable and the restaurant is nice. The bartenders at the bar are generally nice and quick to serve. Now if you are looking for...

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Helpful?
Thank Michael S
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear you continue to have all-around enjoyable stays with us. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future!

Jenison, Michigan
Reviewed 3 weeks ago

I've stayed here 3 times within the last year for business. The location is convenient, albeit sometimes difficult to get into the lot. The parking garage is sometimes difficult to navigate and is very dark. The rooms have always been very nice. The beds are ridiculously comfortable and large. The rainfall fall type shower is a nice touch. Like someone...

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Helpful?
Thank cbmae1965
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! While we are delighted to hear you were able to get a good night’s rest in our Westin Heavenly Bed, we would like to apologize that our front desk staff did not provide you with the best customer service possible. Please know we will take your response to heart. We would love to welcome you...

Zurich, Switzerland
Reviewed 5 weeks ago

Stayed at this hotel twice now. It does the job. Main plus point is the comfortable bed. I stayed in a refurbished room, but could not really say I could see what they had done. The rooms facing away from the Freeway are quiet. The Gym is in need of new equipment and is not big enough, so gets very...

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Helpful?
Thank Yellowbird1
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! While we are delighted to hear you were able to rest well in our Westin Heavenly bed, we would like to extend our sincerest form of apology that we were unable to exceed your expectations during your stay with us. Rest assured we will take your response to heart. Please know it would be our...

Quaker Hill, Connecticut
Reviewed 14 February 2017

I stayed at the Westin for a business trip close by. This was my first time at the hotel and I enjoyed it very much. When I arrived, I checked in with Unique. She was very profession, informative and passionate about her work. This was very refreshing after a long day of travel. My room was clean and comfortable. There...

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Helpful?
Thank Traveler5956
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear you were able to leave our hotel feeling renewed and refreshed. We will be sure to pass on all your kind words to Unique! Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future.

California
Reviewed 12 February 2017

The hotel was a nice place to stay. Convinent to the freeway. They charge for parking and internet but that is expected in this type of hotel. I got my three rooms through a discount website so I figured it was ok. Room was clean and stay was nice. The bar staff was extra friendly.

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Helpful?
Thank CAFL1
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear our convenient location and friendly bar staff were able to make your stay with us enjoyable. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future!

Raleigh, North Carolina
Reviewed 1 February 2017

I'm a Marriott Platinum member, and have stayed at this hotel three times in the past two months. When I stay at most Marriott properties, I arrive, check-in, stay, eat, and leave without any problems. Each time I have stayed at this hotel, there are issues. Check-in lines are long, attendants seem to work slowly, and professionalism varies and is...

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Helpful?
Thank Kevin P
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response. We would like to extend our sincerest form of apology that your stay with us was not up to typical Marriott standards. We sympathize immensely with the frustration that must have been caused by the lack of fast and efficient customer service. One of our biggest priorities is ensuring that our guests leave our hotel...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 

Additional Information about The Westin Southfield Detroit

Address: 1500 Town Center, Southfield, MI 48075
Region: United States > Michigan > Southfield
Price Range: ₹ 7,398 - ₹ 17,284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Southfield Detroit 4*
Number of rooms: 388
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Southfield Detroit staff and other travellers.
6 questions
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Questions? Get answers from The Westin Southfield Detroit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room that is higher up and not near the elevator”
 of 5 bubbles cbmae1965, 26 Feb 2017 | Read review
“Ask for a room facing away from the Freeway”
 of 5 bubbles Yellowbird1, 18 Feb 2017 | Read review
“Stay high for a better view”
 of 5 bubbles CAFL1, 11 Feb 2017 | Read review
“We asked for a room by the pool-granted. We always try to stay away from stairs, elevators, ice machines and "teams" or parties.”
 of 5 bubbles TomDearborn, 30 Jan 2017 | Read review
“The "Pure" rooms are fantastic if you have allergies or breathing issues!”
 of 5 bubbles snbeantown, 24 Jan 2017 | Read review
5 of 5