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The Westin Southfield Detroit

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The Westin Southfield Detroit
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606 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Boston, Massachusetts
Reviewed 1 week ago

I've stayed at the Westin Southfield many times and each new experience sets the bar a little bit higher. The hotel staff is always welcoming and accommodative and the rooms were spacious. Exemplifying their commitment to excellence, the Westin has almost completed a multi-million dollar renovation of the entire hotel. The Westin is a one stop shop for a great...

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Helpful?
Thank jonathanllee8
Columbus, Ohio
Reviewed 1 week ago

We travel to Southfield once a year for business meeting and always stay at this hotel. In addition to its close proximity to our meeting place, I also like their friendly staff and quiet rooms. They have remodeled the rooms recently. I love the new rain shower head. Very relaxing. Their indoor pool and gym are great too. Must-haves to...

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Thank maymay w
Chicago, Illinois
Reviewed 3 weeks ago

I had a fantastic stay at the Westin Southfield Michigan. The room was perfect, bed so comfy and the staff couldn't have been nicer. The newly remodeled gym and pool was fantastic. The best part was the wonderful staff in the dining room. They made me feel at home remembering what I had ordered the day before and which table...

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Helpful?
Thank LNarts
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear our wonderful staff was able to make your stay with us memorable. We love to hear that our guests were made to feel at home! Please know it would be an absolute pleasure to welcome you back to the Westin Southfield Detroit in the future.

Monterrey, Mexico
Reviewed 3 weeks ago

Is a good option to stay, in my last visit the person from the front desk was not as friendly as my past experiences in this hotel. They have announced recent refurbishment to the rooms, many floors are already finished. Even tough has been updated, you don't feel the upgraded too much. But definitely is a good option, is clean...

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Helpful?
Thank Edgar N
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear your stays with us continue to satisfy you and that you were able to experience our convenient Executive Meeting Center. Please know we would love to welcome you back to the Westin Southfield Detroit to not only meet your expectations, but to exceed them. Be well!

Spring, Texas
Reviewed 4 weeks ago

We stayed at this hotel on a business trip. This is a 1st class hotel with great rooms, comfortable beds and a great restaurant with a excellent buffet. The location is easy to find and to get to. I would stay here again.

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Helpful?
Thank Jose311
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are so delighted to hear every aspect of our hotel made your stay with us an enjoyable one. Please know we would love to welcome you back to the Westin Southfield Detroit in the future!

Cincinnati, Ohio
Reviewed 4 weeks ago

I travel to the Southfield area frequently to visit family and this is the best place to stay. Often there are great deals and packages to be found on this property, which is what I look for. The newly renovated rooms are attractive, large and clean. The space is well designed and decorated. The new shower heads are something you...

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Helpful?
Thank RuMi6280
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are so delighted to hear that you were able to enjoy one of our newly renovated guest rooms and eat well in our Tango’s restaurant. You are correct, the Westin Heavenly beds are to die for! Please know it would be our pleasure to continue to welcome you back to the Westin Southfield Detroit.

Reviewed 4 weeks ago

When we first checked in, we were pleased with the room and the amenities. Clean, beautiful bathroom, comfy bed. But there were several issues that made it a less than good stay. First, we attempted to sign up for Internet access. I knew we would have to pay for that, but when I tried to sign up, I kept getting...

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Helpful?
Thank John H
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response. We appreciate all guest feedback, whether it be positive or negative. We would like to extend our sincerest form of apology that your stay with us was not up to typical Westin standard. We sympathize immensely with the frustration that must have been caused by the few incidences that occurred. Please know, if you are...

Chicago, Illinois
Reviewed 7 December 2016

This is a review I submitted to SPG directly after my last stay. This was a nightmare. _____ I checked in and was given room 937. I tried using the bathtub and the stopper would not stop water from flowing out. I called the front desk and a maintenance person was sent up and he immediately fixed this. After running...

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Helpful?
Thank HaroldM1991
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response. We appreciate all guest feedback, whether it be positive or negative. We would like to extend our sincerest form of apology that your stay with us was not up to typical Westin standard. We sympathize immensely with the frustration that must have been caused by lukewarm water in your shower and having to switch rooms...

Whitefish Bay, Wisconsin
Reviewed 28 November 2016

We spent 5 days at the Westin the week of Thanksgiving for a family visit. (' Didn't want to sleep on 40-year old mattresses at the in-laws.) We used points for a suite. Originally we were on the end and had no hot water. When we called the front desk, they immediately moved us to a comparable room, which solved...

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1Thank Phil R
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear your holiday weekend with us was enjoyable. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future.

Reviewed 23 November 2016 via mobile

The Westin Southfield was worth every five star that I gave it. We enjoyed ourselves immensely. The front desk clerk was very friendly, and upgraded our room to a suite. The friendly staff and newly remodeled rooms made our stay worthwhile. The "Heavenly Bed" exceeded the expectations of its name! We will be visiting again soon. Loved it !!

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1Thank noire2
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are so delighted to hear that our friendly staff was able to make your stay with us memorable and enjoyable. Please know it would be an absolute pleasure to welcome you back to the Westin Southfield Detroit in the future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 

Additional Information about The Westin Southfield Detroit

Address: 1500 Town Ctr, Southfield, MI 48075-1141
Region: United States > Michigan > Southfield
Price Range: ₹ 10,444 - ₹ 23,483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Southfield Detroit 4*
Number of rooms: 388
Reservation Options:
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Southfield Detroit staff and other travellers.
6 questions
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Questions? Get answers from The Westin Southfield Detroit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great restaurant!”
 of 5 bubbles Jose311, 20 Dec 2016 | Read review
“Make sure the HVAC and hot water works at a minimum.”
 of 5 bubbles HaroldM1991, 6 Dec 2016 | Read review
“If you're on an end room, check the hot water. The views from the odd number rooms (West side) are better.”
 of 5 bubbles 929PhilR929, 27 Nov 2016 | Read review
“High floor, renovated room. Always as for a room with nice light”
 of 5 bubbles 675lorib675, 30 Oct 2016 | Read review
“Room #436 that we stayed in has a mini fridge.”
 of 5 bubbles bglick21, 25 Oct 2016 | Read review
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