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Holiday Inn Express Suites Southfield

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Traveller (46)
Room & Suite (45)
Dining (7)
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Overview
  • Excellent26%
  • Very good30%
  • Average13%
  • Poor13%
  • Terrible18%
Travellers talk about
“suite hotel”(2 reviews)
“three nights”(4 reviews)
“sitting area”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Suites Southfield
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Special Offer: Book Direct and Save
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Reviews (126)
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LanguageEnglish
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31 - 35 of 124 reviews
Reviewed 14 August 2016 via mobile

We found the room, including the bathroom, to be clean. The curtains were not good, we had street lights outside our window. But we were able to pin the curtains closed to keep our room dark. The pool area was nice and bright with lots...More

Thank BruceD7
Reviewed 8 August 2016

I stayed here for a total of 3 days. On the first night, the original room I was assigned too smelled like mildew. I did speak with the gentleman at the front desk about it and he was kind enough to assign me another room...More

1  Thank goldencld
Response from Izac S, General Manager at Holiday Inn Express Suites SouthfieldResponded 9 August 2016

Dear goldencld, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Thank you for bringing this to our attention, with your help...More

Reviewed 8 July 2016 via mobile

By far the worst hotel I've stayed at in a long time. Came here on a business trip and had trouble from the start. The room smelled like dirty mop water, the air conditioning unit was broken, someone came in my room (twice), and when...More

2  Thank Aaron T
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 3 August 2016

Dear Aaron T, Thank you for bringing your concern to our attention. I’m very sorry to hear about the condition of the room you received and the service issues you encountered on your recent stay. We would like to follow up with you. We have...More

Reviewed 17 June 2016

Got a good rate and it is very close to the college. Staff was friendly and did what was expected. Hotel needs some renovations in rooms but overall it was clean. Breakfast items were the typically stuff.

Thank jwcorbett
Reviewed 13 June 2016

Let me just start by saying that I stayed at this hotel twice before this last experience in April 2016. I was shocked by the change. It is clear that the hotel has changed ownership since my last visit (approx 6 years ago). The front...More

1  Thank adjacks
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 2 July 2016

Dear adjacks, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$ 117 - US$ 204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$ 117 - US$ 204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (46)
Room & Suite (45)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Donnie3217
9 August 2017|
Answer
Response from Phavored1 | Reviewed this property |
I wish I was paid for the review, but no, I was not paid. This is my honest, personal review.
0
Votes
Room Tips
"We stayed on the top floor---it's always our choice so we don't have to hear people walking above us."
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"Glad we were several doors down from the elevator, which is next to a sometimes-noisy electric room."
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"Upper floor"
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"If you choose to stay here, get a junior suite."
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