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All reviewsfire pitroom was cleanfront deskstarbucks coffeedefinitely stay here againvery pleasant staybusiness hotelup to datefirst flooroatmealchecking inone night stayeasy accessfitness centerbistromalikamarriott
Great location, quiet an clean, great service. The breakfast is great, not free, but it is worth the expense. The coffee is what you would expect from Starbucks. The cost was reasonable, and I believe I will stay here next time I need to come...More
Family trip to watch son play college lacrosse. The hallways smelled like a marijuana dispensary and had several large groups of people in and out of several rooms that had no intention of being subtle or quiet.
Later in evening- loud music, smell of weed...More
Response from Chris N, General Manager at Courtyard Detroit SouthfieldResponded 25 February 2018
Again, I would like to apologize to you for the experience caused by your neighbors during this visit. We do not tolerate this kind of behavior and once we were made aware of the situation, the police were called and those guests were...More
This hotel was very clean, which to me is my number one concern. Additionally, the staff was friendly and accommodating, the Wi-Fi was fast, the water pressure in the shower was good, and the food at the bistro was tasty. I only wish I knew...More
Thank Christina S
Response from Chris N, General Manager at Courtyard Detroit SouthfieldResponded 21 February 2018
Dear Christina S,
Thank you for your gift of feedback. It was a pleasure hosting your education retreat and we are thrilled everything went well. We appreciate your comments and hope to see you again when your travels bring you back to the area.
The staff at this hotel is incredibly friendly and accommodating, from the front desk to the Starbucks/food service in the lobby. Carrol and Derica were fast, friendly and went above what you typically expect from a coffee shop. I was pleasantly surprised by the stay.More
Thank Becky A
Response from Chris N, General Manager at Courtyard Detroit SouthfieldResponded 22 January 2018
Hi Becky A,
Thank you so much for your gift of feedback. Carrol and Derica are outstanding team members and it's wonderful to know that their efforts are being felt by our guests. We value your comments and hope to see you again if your...More
Carrol wss so sweet she gave me nice service and did well with my drinks 😊 she showed compasion and she was nice. The place was clean and they had a nice set up. And was very caring. She overall hada good personality
Thank Queen K
Response from Chris N, General Manager at Courtyard Detroit SouthfieldResponded 9 January 2018
Hi Queen K,
I couldn't agree with you more. Carrol is outstanding and I could not sing her praises enough. We're happy you enjoyed your visit and we hope to see you again in 2018.
Response from PublicRelationsKari | Property representative |
Thank you for your question. While the area surrounding the hotel is not conducive for leisure activities, we are less than 2 miles away from many restaurants. At the hotel we offer an outdoor fire pit and patio... More
Thank you for your question. While the area surrounding the hotel is not conducive for leisure activities, we are less than 2 miles away from many restaurants. At the hotel we offer an outdoor fire pit and patio area that with good weather is a wonderful and relaxing experience. We offer an on-site restaurant open for breakfast and dinner with 24 hour Starbucks. We have a 24 hour business center that will allow for web browsing, social media updating, etc. We can hold a room with an outdoor balcony/patio with seating that is perfect for relaxing. We also offer our indoor pool that has multiple seating options. Unfortunately we do not offer complimentary shuttle services but can recommend local transportation companies that can easily accommodate any need. If I can be of any additional assistance please feel free to call the hotel directly. Thank you for your question and we look forward to taking excellent care of your father.
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"avoid the first floor because people walking by to go to the pool don't use their indoor voices."