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Clean rooms, comfy beds, nice front desk staff. Price was way more than an HIE should be. We were there over Labor Day weekend. Friday night was $259, Saturday was #329 (huge price jump), and Sunday was $309. Oh well.
Nice hotel very clean and tidy with nice pool.
Breakfast served with nice pastries and fresh pancakes. Staff friendly and rooms big.
Recommend this hotel if you are staying in South Haven. We stayed 3 days and it was just fine
This is a small hotel located on Phoenix Road, about 2.3 miles away from the lake, with no lake view. A bit dated but well kept.
Hotel is in a quiet area, close to a Walmart and a Mejier store. Which is actually very convenient...More
Thank Morella U
Response from IHGService, Guest Relations Manager at Holiday Inn Express South HavenResponded 4 September 2017
Dear Morella U,
Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us monitor how our hotels are being managed to the IHG standards. It is nice to know you found the...More
In regards to the room itself, it was clean. Unfortunately when we returned we noticed the entire bathroom floor was extremely wet. It was late and we decided to stay. Reported upon checkout and front desk said oh sorry someone must have had a shower...More
1 Thank Chris N
Response from IHGService, Guest Relations Manager at Holiday Inn Express South HavenResponded 18 August 2017
Hello Chris N,
Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am pleased to know that you found our room clean. On the downside, I am sorry to read about...More
Lock on room door did not work. Night staff unable to fix. No other rooms available, slept with inside chain lock and chair against door. Next morning shift not aware of fix issue. Finally cleaning staff fixed lock by replacing door battery. Came back late...More
Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Holiday Inn Express South HavenResponded 10 August 2017
Hi Valued Guest,
Thank you for staying with us and for leaving a review on TripAdvisor. We rely on guest feedback as this will allow us to improve wherever possible. The safety and security of our guests has always been our highest priority and I...More
US$ 98 - US$ 238 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Van Buren County >
Also Known As
Holiday Inn Express South Haven Hotel South Haven ,