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Red Roof Inn Detroit St Clair Shores

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148 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Detroit St Clair Shores
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Showing 146: English reviews
Naubinway, Michigan
Reviewed 20 February 2015

Easy access to expressway. Minutes from Ford Field, Comerica Park, Metropolitan Beach, Belle Isle, Greenfield Village, to name a few. Very well maintained property with a helpful staff. I am here for business every other week and when I check in Chris is usually at the front desk. He is always polite and makes sure I am satisfied with my...

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Helpful?
2Thank SEW1234
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking the time to review our hotel and share your thoughts with other travelers. It's always great having you as our guest when you're in the area. I'll be sure to share your review with the entire team!

Jackson, Michigan
Reviewed 19 February 2015

Best "bang" for the dollar that I have found. Chris in Reception always take care of me and everyone else that walks through the door. Chris is one "righteous" guy. Always a pleasure too see him as I know I will be well taken care of. I've stayed there at least 3 nights a week during the past 4 months....

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1Thank 434Mitch
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for the awesome review about Chris and your stay at our hotel. Thank you from all of us for making our hotel your home away from home during your travels. We look forward to having you as our guest when your future travels bring you to the St. Clair Shores area.

Detroit, Michigan
Reviewed 16 February 2015

This is the far best experience I've had chris helped me when all other hotels were booked. As i was walked out the door chris flaged me back in to inform me of a last minute cancellation he made me n my family feel welcome he's a great gentlemen an excellent customer skills. N for that i will always return...

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Helpful?
1Thank DMcCoy328
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for the glowing review about your recent stay with us! I will be sure to share your comments with Chris and the entire team here at the Red Roof.

Reviewed 15 February 2015

Team Member Chris was a lifesaver! Every hotel around was booked full for Valentine's Day. My fiance forgot to reserve a room so we rushed up there, at 10:30 pm, in the freezing cold, hoping by some stroke of luck there would be one left. We pulled in and before we got to the door saw a sign on it...

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Helpful?
1Thank mshanburn
Craig R, Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking a moment to recognize Chris and his efforts to accommodate you on an incredibly busy holiday evening. Chris, and all of us here at the Red Roof, greatly appreciate the great review! We hope to see you again soon!

Reviewed 14 February 2015 via mobile

Prior to a recent booking issue with another hotel in area. Hotels.com booked us here. What the HELL where they thinking. The front desk staff was friendly but sent us to wrong building so you walk you 2 flights of stairs with luggage to find out that your in wrong building. Maybe a simple handout map or numbers on buildings...

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Helpful?
1Thank Anderia H
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

First and foremost allow me to apologize for the issues you described during your recent stay with us, including the miscommunication about your room location and the mechanical problems that occurred. I must admit to being a bit baffled as to what happened with your reservation that you purchased from an online retailer. I'm not sure how the online retailer...

Pontiac, Michigan
Reviewed 28 January 2015

I am a frequent customer... mostly because of two things. The accommodations are clean, well kept and comfortable. The other is the customer service... especially Chris, the afternoon / evening manager. Always up to doing whatever is possible to make a stay there pleasant and comfortable. And never making you feel like you are putting him out, even when I...

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1Thank S E
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking a moment to share your thoughts about your recent stay with us at the St. Clair Shores Red Roof. We appreciate the feedback and look forward to having you as our guest.

Reviewed 27 January 2015 via mobile

Good people, work-life balance, get to meet a lot of interesting characters. The hotel had great hotel rooms,great area,clean rooms. This one front guest attendant Chris has had the best service. Chris gives red roof inn the best service possible. This has to be the best red roof inn in Michigan. I've been to the one one dequinder but the...

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Helpful?
1Thank tylar j
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for sharing your thoughts and recognizing the efforts of our team during your recent stay with us. All of us here at the St. Clair Shores Red Roof look forward to having you as our guest when your travels bring you to the area.

Avon Lake, Ohio, United States
Reviewed 23 January 2015

I have been a regular customer at this location for about two months. I have found that the front desk staff, namely the night manager Chris, have been very helpful and courteous upon check in and all during my stay. The rooms are clean and are taken care of every day as the cleaning staff does an excellent job in...

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Helpful?
1Thank Pierce K
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking a moment to recognize the efforts of the team at our hotel. Your comments are much appreciated and will be shared with everyone here. It's a pleasure having you as our guest and providing you with a home away from during your work travels.

Reviewed 19 January 2015

100% satisfied Chris team member very professional friendly and makes us feel comfortable. All team members are great as well. Micthell Whitehead (customer) Thank you for free night stays and nice clean rooms. The free wifi and local calls. Best hotel ever.

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Helpful?
1Thank MicthellWhitehead
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for recognizing the efforts of our team, and Chris in particular, with such a glowing review. It's a pleasure having you as our guest and providing you with that home away from home experience.

Reviewed 13 January 2015

I was checking in on January 9, 2015. The lobby was packed with customers checking in. Chris was the night manager on duty and he handled all the different problems coming to him very professional and understanding. He had frozen door locks, card keys that didn't work and just a lot of people checking in. It was frigid cold that...

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Helpful?
1Thank Earl R
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking the time to recognize the efforts of the team, especially Chris, during your recent stay at our hotel. I look forward to sharing your review with everyone here at the hotel. A great big 'thank you' to you for your patience and understanding as you were checking into the hotel during a very hectic moment. All...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Detroit St Clair Shores

Address: 31800 Little Mack Road, Roseville, MI 48066-4526
Region: United States > Michigan > Roseville
Price Range: ₹ 3,550 - ₹ 4,984 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Detroit St Clair Shores 2*
Number of rooms: 109
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Also Known As:
Red Roof Inn Detroit St Clair Shores Hotel Roseville
Red Roof Inn Roseville
Roseville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Detroit St Clair Shores staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“very comfortable”
 of 5 bubbles nika0605, 8 Aug 2016 | Read review
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