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Four Points by Sheraton Detroit Metro Airport

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Four Points by Sheraton Detroit Metro Airport
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214 Reviews from our TripAdvisor Community

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Showing 209: English reviews
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HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Needed a room after my flight was cancelled due to weather. After several calls, I landed here. The girl up front was very friendly, even though she was very busy as many others were on my same situation. Rooms very clean and the restaurant/bar had great service as well.

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Helpful?
Thank Alfred D
About Hotel's Favourite Review
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Alfred D- Thanks for your great comments! We are very proud of our friendly team and hope to see you again soon! Regards, Nicole Miller General Manager

myrtle beach
Reviewed 2 weeks ago

I did the park/sleep/fly deal, parked at airlines parking, and stayed at the Hotel after my trip (since I flew out in the late afternoon and came back in the evening.) So-I took the shuttle to the Hotel (make sure it's the right Sheraton-there are two near the airport) and they couldn't find my reservation. Even after I gave them...

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Helpful?
Thank drpoundsign
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Thank you for your comments regarding your recent stay with us. I am sorry to hear that there was confusion with your reservation. As a long time partner with Park, Sleep, Fly, we work with multiple reservations daily and rarely have any confusion or issues. I hope that you are able to visit us again in the future! Thanks- Nicole

Michigan
Reviewed 4 weeks ago via mobile

We stayed here the night before a flight. For an airport hotel it was a good place. Seems to have been recently renovated. Nice lobby, bed, linens, and overall very clean and well kept. The room is nothing fancy, but the bed is comfortable, and there is a microwave and mini fridge. The bathroom is very small and basic. No...

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Helpful?
Thank cmusalsa
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Thank you very much for your great review of our hotel! We are very proud to offer great food and excellent service to our guests. I hope to see you again soon! -Nicole

Reviewed 17 March 2017 via mobile

I stayed here the night before I had to catch an early morning flight. The rooms are very nice and comfortable. The staff is hospitable as well. I ordered take out from the restaurant and it was very good. The menu has a wide variety of food. I would highly recommend this hotel.

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Helpful?
Thank Craig K
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

I am happy to hear that you had a comfortable stay with us! We hope to see you again soon! -Nicole

Michigan
Reviewed 13 March 2017

We stayed here after our reservation at the Wyndham was mysteriously lost. The beds were super comfy with great pillows and everything was clean but basic. I would stay here again but it was a little pricey for how standard everything was. The pub onsite was also pricey but the food was ok.

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Helpful?
Thank aswiss
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Thank you for your response! I am sorry to hear about the issues that you encountered at the Wyndham, but happy that you got to experience our super comfy beds and that you found our hotel clean. We hope to see you again soon!

London, Canada
Reviewed 25 February 2017

Nice clean rooms - close to the Airport. I was really disappointed with the Front Office staff as I had redeemed points for a free stay and they charged my credit card $50.13 Unacceptable as I had gone to the Front Desk to check-out and asked for my receipt. The person at the Front Desk was chatting loudly with someone...

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Helpful?
1Thank goldgt2017
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear goldgt2017- I am happy to hear that our proximity to the airport and room cleanliness were positive, however apologize for any billing error there may have been. I would like to fix this issue for you. Please reach out to me at Nicole.miller@fourpointsdtw.com so that I can correct this immediately. Regards, Nicole

Algonac, Michigan
Reviewed 17 February 2017 via mobile

Hotel was very nice and clean just stayed and did airport parking. Everything went smooth amd had a good night rest. The ladies that checked us in were very nice. The cookies at the front desk were great too!

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Helpful?
Thank Bethany D
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Bethany- Thank you so much for your kind comments! I am glad to hear that you took advantage of the nearby airport parking and that you enjoyed your stay. We hope to see you again soon! -Nicole

Lansing, Michigan
Reviewed 30 January 2017

We stayed at the Four Points by Sheraton for the Park and Fly package. They do offer a free shuttle to the airport, but we prefer to park our car in Airlines Parking, which is another option. The hotel is beautiful with spacious, modern rooms. The bed was comfortable; the room spotless. Check in and Check out was quick and...

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Helpful?
Thank LisaW781792
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Lisa- Thank you for your wonderful 5 star review! We take great pride in our services and I am happy to hear that you had an excellent stay! We hope to see you again soon! Nicole

Dallas, Texas
Reviewed 18 January 2017

Excellent hotel with an excellent staff close to airport. Great food at the hotel and is very close to other places to eat. This hotel caters to both business and family. It has a heated pool for guest to relax after a long day traveling or working. I would stay here again.

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Helpful?
Thank samuelgL5648OJ
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Thank you so much for your great review! I am very happy to hear that you found our property excellent! We very much look forward to having you back with us! -Nicole

Center
Reviewed 13 January 2017

Nothing seemed to differ significantly from average Four Points in US. Large room and bathroom, an ok bar area. The place is quite fresh -more surface renovation than bulk improvements, except the bathroom that is a really good. Noisy Windows -vortex from the wind won't keep you awake but you do hear it. Same for planes -not a major problem...

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Helpful?
Thank Hedin
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Hedin- Thank you for taking the time to let us know about your stay at the Four Points by Sheraton. I am happy to hear that you were pleased with our renovations. I apologize that the bathroom floor was not up to our usual standards and will work with our housekeeping team to ensure that this is not an...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 

Additional Information about Four Points by Sheraton Detroit Metro Airport

Address: 8800 Wickham Road, Romulus, MI 48174-1905
Region: United States > Michigan > Romulus
Price Range: ₹ 7,386 - ₹ 11,791 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Detroit Metro Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
4 Points By Sheraton Detroit Metro Airport
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Sheraton
Romulus Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Detroit Metro Airport staff and other travellers.
4 questions
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Spring Lake, Michigan
over a year ago
Mount Pleasant, Michigan

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Questions? Get answers from Four Points by Sheraton Detroit Metro Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is good. Excellent staff who is willing to help.”
samuelgL5648OJ, 17 Jan 2017 | Read review
“Keep away from elevators for a quiet night”
tommy45467, 12 Jun 2016 | Read review
“Very clean rooms with no signs of bed bugs!”
mwilltru15, 10 Jun 2016 | Read review
“Upper floors are quiet and common areas are comfortable. They have computers available to print off boarding pass for flight out”
johncathyb, 31 May 2016 | Read review
“Probably a little quitter on the north side of the building”
retiree2, 20 Feb 2016 | Read review
5 of 5