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All reviews beers on tap gastro pub restaurant bar airlines parking refrigerator and microwave decent hotel rooms were very clean front desk staff parking package big boy free shuttle park and fly would stay here again checking in bob evans rental car detroit metro
This was a very nice Hotel, the 7th had a great view!
The bed however was very hard, hit all my pressure points :(
But otherwise we thought it was very nice the bathroom was clean
the front desk was very pleasant
I’m a Sheraton fan and the hotel did not disappoint. But where they really did it right is customer service!! Heather M at the check-in desk is phenomenal!! People like Heather are the reason I stay loyal to companies!! Thank you for making our stay...More
This is the kind of hotel where you "end up" rather than choose to stay -- so when you end up there, you want things to just work. In my case, I was supposed to fly home from Toronto to New York, then turn around...More
The on site restaurant has decent food and a good beer selection, the water pressure in the shower was superb, the bed was comfy.
The check in staff was not the friendliest group of people, definitely made me feel like I was an inconvenience to...More
Date of stay: September 2018
Thank Audrey L
Response from Chris E, Manager at Four Points by Sheraton Detroit Metro AirportResponded 13 September 2018
Dear Audrey L,
Thank you for staying with us and taking tme to give us feedback about your stay. I apoloize for the issues expereinced and we will make the necessary corrections to ensure that all of our guests have a welcoming and positive experience...More
Well when we checked in, didn’t see a problem, but woke up this morning to this!! Not what we expect out of a Sheraton.
Food was good in Gastropub and lots of cold beer on tap. Bedding was comfortable. Room was clean, with the exception...More
Date of stay: August 2018
Response from Chris E, Manager at Four Points by Sheraton Detroit Metro AirportResponded 3 September 2018
Thank you very much for staying with us, and letting us know about hte issue you experienced so that we can immeidately address and resolve it.. I am very happy to hear that other than this issue that you enjoyed the food and...More
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from heather h | Property representative |
Parking is complimentary overnight while registered. Once you check out you will take your car to Airlines Parking. Airlines parking is $10 a day in their secure lot a block away from the hotel. Have a great... More
Parking is complimentary overnight while registered. Once you check out you will take your car to Airlines Parking. Airlines parking is $10 a day in their secure lot a block away from the hotel. Have a great trip!