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Extended Stay America - Detroit - Metropolitan Airport

ExtendedStayUS$ 84*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 84*
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US$ 85*
US$ 85*
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Extended Stay America - Detroit - Metropolitan Airport
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78 Reviews from our TripAdvisor Community

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Showing 78: English reviews
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Detroit, Michigan
Reviewed 3 weeks ago

Had diffulty arranging a stay/ fly and park combo online the day before so I just booked room. Kenya, the day manager, had left a free parking voucher for me at the front desk with well wishes on my travels. What a pleasant surprise ! Thank you so much Kenya! Room was clean and quiet.

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Helpful?
Thank 970geo
00esa, General Manager at Extended Stay America - Detroit - Metropolitan Airport, responded to this review

Thank you so much for your kind review! We are glad to read our service and facilities were up to your satisfaction. I will share your wonderful compliments with Kenya. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America - Detroit - Metropolitan Airport. Sincerely, General Manager

Reviewed 20 April 2017 via mobile

We really enjoy our stay here, the staff is very professional and friendly. All requests we have made as been met with high efficiency and efforts. I highly recommend this facility. We look forward to staying here in the future.

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Helpful?
Thank Brenbren126
00esa, General Manager at Extended Stay America - Detroit - Metropolitan Airport, responded to this review

We are delighted to know you had an excellent stay at Extended Stay America - Detroit - Metropolitan Airport. Our staff is committed to providing an excellent service, so they all will be happy to know their efforts helped make your stay a great one. On behalf of everyone here, we invite you and your family to come and visit...

Reviewed 26 March 2017 via mobile

What looked like puke behind entry door..hair in tub..room was not clean💯 I was supposed to get 20 0/0 off but didn't..customer service bad..called to get more towels and pillows I was told if they have them I would have to pick them up at the front desk..

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Helpful?
Thank Janet N
00esa, General Manager at Extended Stay America - Detroit - Metropolitan Airport, responded to this review

I apologize for not living up to our commitment to clean, fresh accommodations during your stay and that our staffing service did not meet your expectations. To make sure this does not happen again, I am actively working with my respective departments to improve our overall guest experience. We appreciate your comments as they will only help us improve and...

Wylie, Texas
Reviewed 24 March 2017

Room was clean staff was very friendly and helpful. The rate was excellent, really affordable when compared to other hotels in the immediate area. Rooms have lots of space and two desk for the business traveler that needs a place for laptop and printer.

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Helpful?
Thank clgsr12
00esa, General Manager at Extended Stay America - Detroit - Metropolitan Airport, responded to this review

It was our pleasure hosting you at Extended Stay America - Detroit - Metropolitan Airport while here for business. We are delighted to read that you not only enjoyed our courteous associates and your well-appointed suite but also found us to be a great value. Thanks for choosing us, we look forward to being your hotel of choice every time...

Tucson, Arizona
Reviewed 7 February 2017

When I first arrived in Detroit, I stayed at two other hotels. When I realized that I would be staying longer, I knew exactly where I would be going, the Extended Stay America. I stayed at other ESA hotels before and liked them very much. The Extended Stay America Detroit - Metro Airport, did not disappoint. I stayed more than...

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Helpful?
Thank JWilliamsFlask
Manager_11525, Manager at Extended Stay America - Detroit - Metropolitan Airport, responded to this review

Thank you for taking the time to share your experience. I am proud of our staff for providing you with excellent customer service. They will be informed on the great job they are doing. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Zachary, LA
Reviewed 13 December 2016

I got off my plane in Detroit after a delayed flight and called the property to pick me up. The booking info said they had 24 hour airport pick up. I called and was told no pick up, its a weekend, I asked how do I get to the hotel and was told to figure it out. Stay away.

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Helpful?
Thank radio3322
Salt Lake City, Utah
Reviewed 12 December 2016 via mobile

The rate for my one night stay was acceptable, but the quality, service and environment fell far short of my expectations. While Jessica at the front desk said the right things with her mouth, her body language and lack of service said all the rest. She complained about guests, not having clean rooms, being busy, and she sat at the...

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Helpful?
Thank Kyle C
Atlanta, Georgia
Reviewed 12 September 2016

Let me just say - My flight arrived at 11:45 PM - The shuttle van was called but they never did come get me...Another shuttle van saw me standing outside for too long and asked me where was I going - and he was kind enough to take me....Got to the hotel and they lady at the front desk was...

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Helpful?
3Thank repairerofthebre2016
Romulus, Michigan
Reviewed 2 August 2016

My husband and I were moved to this hotel by our insurance company from the Fairfield Inn while our house is was being repaired from storm ddamage. From the moment we checked in, it has been a nightmare .From the person above who walked all night long , to the exhaust fan that doesn't work to the nasty , sticky...

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Helpful?
2Thank cfrison500
Davison, Michigan
Reviewed 27 June 2016

room was not cleaned properly. the trash bins were full from previous guest. lint all over the carpets. hair and lint in the bathtub from previous guest. ants in the bathroom, probably from all the garbage left over. before booking this room, I called and asked about the shuttle service, the lady said it ran every 30 min every day...

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Helpful?
1Thank candijane2

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Detroit - Metropolitan Airport

Address: 30325 Flynn Dr, Romulus, MI 48174-2251
Region: United States > Michigan > Romulus
Price Range: ₹ 4,866 - ₹ 7,785 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Metropolitan Airport 2.5*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Expedia, Extended Stay, Orbitz, Booking.com, Travelocity, Hotels.com, Hotwire, Cancelon, Cheap Tickets, TripOnline SA and Priceline so you can book your Extended Stay America - Detroit - Metropolitan Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Romulus Extended Stay
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go stay someplace else”
radio3322, 12 Dec 2016 | Read review
“Close to the airport DTW”
CKEllis, 17 Jul 2015 | Read review
“There are no good rooms, we had 3 rooms on different floors, they were all filthy. This is not a cheap hotel either. We usually stay at Quality Inn and Suites, that's where we will return too.”
Kathi48836, 10 Nov 2014 | Read review
“Go somewhere else - this place is truly a dump!”
davidrU2256JT, 17 Aug 2013 | Read review
“The noise level was in my opinion the same because of the air planes and the expressway traffic. I just became use to it because I was there. However, the corner rooms are larger and you get more sun light into the room and shade when the leaves are on the trees.”
ZandraM27, 14 Aug 2013 | Read review
5 of 5
ExtendedStay
US$ 84* /night
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Expedia.comUS$ 85
Orbitz.comUS$ 85
Booking.comUS$ 84
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Prices are for 1 room, 2 adults
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