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Hampton Inn and Suites Detroit/Airport-Romulus

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Hampton Inn and Suites Detroit\/Airport-Romulus
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767 Reviews from our TripAdvisor Community

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Showing 754: English reviews
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Jefferson City, Missouri
Reviewed 4 days ago NEW

Everything was amazing from the staff, to the pool to the amazing rooms and plush beds! The breakfast was amazing my husband loved having waffles and fresh fruit every morning with his fresh cup of coffee.

Review collected in partnership with Hampton
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Helpful?
Thank yolandat261
Escanaba, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 4 March 2017 via mobile

Great hotel. We had a large 2 queen accessible room. Great to have the space with all our luggage we haul! Beds are comfy, sheets nice. Climate control great. Slept great. The only slight inconvenience is the long term parking is at the lot across the street. Would definitely stay here next time!

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1Thank Fab44
About Hotel's Favourite Review
Lora L, Director of Sales at Hampton Inn and Suites Detroit/Airport-Romulus, responded to this review

We're so glad to hear that you enjoyed everything about our hotel except the parking. Unfortunately, local ordinance dictates that long term parking in only allowed in designated lots. Therefore, we can only allow cars to be park in the hotel lot overnight only when the guest is in the hotel. Please let me know if I can be of...

Kingsley, Michigan
Reviewed 5 days ago NEW

The staff welcomed us as we entered treated us with kindness, explained our park and stay. The rooms were amazing the lights made the room have this nice ambiance it was romantic we will be back again soon

Review collected in partnership with Hampton
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Helpful?
Thank 367jamiev
Mobile, AL
Reviewed 1 week ago

Good place to stay. Very close to the airport, which can make it a bit noisy during the day with flights passing but overall not an issue. Standard breakfast. Clean rooms and good desk attendants. Fast shuttle too, even at midnight. Would stay there again. Like the King rooms with walk in shower.

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Helpful?
Thank char1scott
Reviewed 2 weeks ago

Although we had an upsetting experience, our room was comped. All of the staff members were extremely kind, considerate, and welcoming. I would not let one small mishap ruin your potential to stay here. I would take good staff and exceptional customer service over absolutely no mistakes any day! Gorgeous property and beautiful rooms, even the standard rooms are like...

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Helpful?
Thank George H
Lora L, Director of Sales at Hampton Inn and Suites Detroit/Airport-Romulus, responded to this review

Thank you so much for choosing us. Thank you for recognizing our team. We are certainly blessed with an outstanding staff. We look forward to seeing you again soon! Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Bloomington, Indiana
Reviewed 3 weeks ago

I usually stay at Hampton Inns. They hit the right price to quality ratio for me. They are all pretty much the same -- good beds, solid construction so there's not much noise between rooms, and a decent breakfast. This was above average because they gave you a choice of pillows in the room and had a blanket option instead...

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Helpful?
Thank HoosierTraveler60
Lora L, Director of Sales at Hampton Inn and Suites Detroit/Airport-Romulus, responded to this review

Thank you for sharing your recent experience at our Award Winning Hampton Inn and Suites with the TripAdvisor community. We are pleased to see your accommodations were above average, well except for the doors. Thank you again for your review and please feel free to contact me directly if I can be of assistance. Warm Regards, Lora Levendoski Director of...

Kalamazoo, Mchigan USA
Reviewed 4 weeks ago

I stayed here because of the room and parking package. The parking lot is very close to the hotel and there are constant shuttles to and from the airport. They picked me up at my car as soon as I parked and the shuttle was pulling up as I exited the airport upon return. Hotel is nice and the staff...

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Helpful?
Thank GeckoVilla
Lora L, Director of Sales at Hampton Inn and Suites Detroit/Airport-Romulus, responded to this review

Thank you for choosing our park, stay and fly package. It means a lot to me and the staff that you took the time to let us know that you enjoyed your stay with us. We look forward to seeing you again soon! Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Reviewed 4 weeks ago via mobile

We stayed here before flying out of DTW. It was our second stay here. The hotel is clean and reasonably priced. The hotel staff is accommodating. Breakfast is included in the morning. And the park and ride process is fast and easy to use. I would recommend to anyone fling to DTW. The hotel is a bit difficult to find...

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Helpful?
Thank Cheree C
Lora L, Director of Sales at Hampton Inn and Suites Detroit/Airport-Romulus, responded to this review

Thank you for your continued patronage and thank you for taking the time to write such a lovely review of the Hampton Inn & Suites by Hilton Detroit-Airport/Romulus. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Warm Regards, Lora Levendoski Director of Sales...

Lansing, United States
Reviewed 4 weeks ago

I can't tell you how much I appreciate the breakfast staff both Gelma and Maryann Also George is very helpful in getting your trip to the parking area lined up. The check in staff were also efficient and pleasant.

Review collected in partnership with Hampton
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Thank R H
Lora L, Director of Sales at Hampton Inn and Suites Detroit/Airport-Romulus, responded to this review

Thank you for such a glowing recommendation! We will pass on your compliments to Gilma, Maryann and George; we are truly blessed to have them as part of our Hampton team. We look forward to seeing you on your future trips to the area! Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Cary, Illinois
Reviewed 24 March 2017

Nice hotel and very friendly breakfast staff and shuttle driver from the airport. No complaints except for the very unfriendly front desk person. She didn't even say a word when I walked through the doors. Didn't acknowledge I was a Hilton Honors member or offer me a bottle of water. Otherwise I would recommend this Hampton.

Review collected in partnership with Hampton
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Thank katharinah524
Lora L, Director of Sales at Hampton Inn and Suites Detroit/Airport-Romulus, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Discover comfort and convenience for Detroit and beyond at Hampton Inn & Suites Detroit/Airport-Romulus. Just off I-94 and I-275, our Romulus hotel is within a mile of Detroit Metropolitan Wayne County Airport (DTW). Take our free hotel shuttle to and from the airport. This hotel in Romulus, MI lies at the heart of Metro Detroit, within 20 minutes of downtown Detroit and 30 minutes from Ann Arbor, Michigan, making an equally great base for the industrial corporations of Motown and the University of Michigan campus. Whether you’re in town for business, to cheer on the NFL’s Detroit Lions, touring the Great Lakes, or simply catching a flight, you’ll find a warm welcome at Hampton Inn & Suites Detroit/Airport-Romulus. Relax in a comfortable guest room with a clean and fresh Hampton beds® and HD channels on the 37-inch LCD TV. Spacious suites feature sofa beds in the seating area, making this hotel in Romulus, MI a great family option. Accessible rooms and suites are designed for comfort. Get to work in the comfort of your room with free internet access throughout the hotel. Start the day right with Hampton’s free hot breakfast. Choose your favorite toppings for oatmeal and fresh waffles to accompany hot and cold selections. If you’re in a rush, just grab a free Hampton On the Run® Breakfast Bag, available Monday through Friday. Consult the friendly team members for local Romulus restaurant recommendations. ... more   less 

Additional Information about Hampton Inn and Suites Detroit/Airport-Romulus

Address: 31700 Smith Rd., Romulus, MI 48174
Region: United States > Michigan > Romulus
Price Range: ₹ 6,549 - ₹ 11,494 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Detroit/Airport-Romulus 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hampton Inn And Suites Detroit/Airport-Romulus Hotel Romulus
Hotel Style:
#2 Romantic Hotel in Romulus
#2 Business Hotel in Romulus
#2 Family Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Detroit/Airport-Romulus staff and other travellers.
8 questions
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Questions? Get answers from Hampton Inn and Suites Detroit/Airport-Romulus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“facing the back of property are a bit quieter”
char1scott, 17 Apr 2017 | Read review
“I think i said enough.”
entertainerjames2016, 1 Oct 2016 | Read review
“Being a Hilton Honors member gets you the best rooms and location”
gary068, 28 Sep 2016 | Read review
“Second floor is quiet.”
suemD6137ZO, 21 Sep 2016 | Read review
“Love the king rooms...”
Traebru, 22 Aug 2016 | Read review
5 of 5