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Residence Inn Detroit Pontiac/Auburn Hills

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Residence Inn Detroit Pontiac\/Auburn Hills
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103 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Martinsburg, West Virginia
Reviewed yesterday NEW

It was difficult to balance the extremes at this hotel and determine the best rating. For example, we had a 2-bedroom suite that was newly renovated and in nice shape. But to get there, we had to park in what looked like a back alley and walk in the street or on sidewalks that are in serious need of repair....

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Helpful?
Thank Luvtravels33
Belleville, New Jersey
Reviewed 1 week ago via mobile

This Residence Inn has newly renovated efficiency apartments. Their contractors reversed the hot and cold lines in the kitchen, mounted the shower rod too high, and set the toilet too close to the wall so that the toilet seat wouldn't stay up in my room. The facility is also not providing the advertised hot tub. The free breakfasts were a...

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Helpful?
Thank DYennior
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Dear DYennior, Thank you for choosing to stay at the Residence Inn Pontiac Auburn Hills. I am sorry to hear that you experienced these issues during your recent stay. I can assure you that I have communicated all of them to the correct departments to keep these issues from reoccurring. We hope to have that chance to meet and exceed...

Old Fort, North Carolina
Reviewed 1 week ago

This Residence Inn has had a significant (and badly needed) renovation over the last few months. The rooms have been freshened and the lobby areas have been updated. The room rate is reasonable and the free breakfast is still good. Worth another try if you haven't been here for a while.

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Helpful?
Thank NCactuary
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for your recommendation and we are glad to hear you enjoyed our newly renovated property! We hope to host you again soon. Regards, Ryan K. GM

Alpharetta, Georgia
Reviewed 4 weeks ago

We had a nice stay here. We had a one-bedroom suite, which was in great shape, and very clean. The bed was very comfortable. We were traveling with a baby and found the room was not well suited for a crib (we ended up putting the crib in the doorway to the rest of the suite). Breakfast was pretty standard,...

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Helpful?
Thank Philip B
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Phillip, Thank you for the great rating. We appreciate your business and hope to serve you and your family again soon. Best Regards, Ryan K. GM

Louisville, Kentucky
Reviewed 1 November 2016

I stayed here for a week on business 10/23 thru 10/28 and couldn't have picked a better place. The rooms are clean and very spacious and it's conveniently located. They offer a free breakfast every morning and Mon, Tues and Wed, free drinks and food from 6:00 to 7:30. With all that being said the best thing about staying here...

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Helpful?
Thank Barbara T
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Barbara, Thank you for the great review on Tripadvisor. I am so happy that you pointed out a few of the many special members of our staff. Our staff here is truly one of a kind with tremendous amounts of experience and on behalf of them, I would like to thank you for the kind words. We look forward to...

Bengaluru, India
Reviewed 1 November 2016

Stayed there for close to a month and I must say the only reason I missed home was because i started craving for home made Indian food. Loved my stay at this place. The rooms have a drawing room with a full fledged kitchen (induction stove and microwave) - with enough utensils, plates and saucepans required to make all basic...

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Helpful?
Thank SVE029
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Thank you for the awesome review! Your description of our hotel and the surrounding area is phenomenally accurate and much appreciated. On belhalf of Darryl and the rest of our staff, I would like to thank you for spending nearly a month with us and we would love to have you back in the future. Best Regards, Ryan K. GM

Reviewed 4 October 2016 via mobile

We waited for the two bedroom location of preference at the Mexican restaurant across the road. Texas size margaritas! There is three Marriott hotels very close together... make sure you reserve at the right one! The hotel was spotless! The front staff was accommodating. The fire pit was a nice surprise! The BBQ and sitting area between the buildings was...

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Helpful?
Thank Dawn D
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Dawn, It was wonderful having you as our guest. We are so glad you enjoyed our hotel and one of our neighboring restaurants! We are excited to host you and yours again very soon. Best Regards, Ryan K. GM

Michigan
Reviewed 24 September 2016

We were drawn to the residence inn so our family of 6 (4 kids 10 and under) wouldn't have to share two rooms at a traditional hotel. We were very pleased with our stay. The hotel looks to be recently renovated and they have done a great job. It is clean, modern looking, and comfortable. Our room was a 2...

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Helpful?
Thank jpspica
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

I am so pleased that you and your family enjoyed your recent stay with us and thank you for the extraordinary review. Your description on our hotel, staff, and amenities were spot on! I will share your kind words with Darryl and the rest of our staff and we hope to have you and your family back soon! Best Regards,...

Grand Rapids
Reviewed 8 September 2016 via mobile

The hotel is newly renovated, rooms are clean and comfortable. Bed firm but I fell asleep quickly, even with noisy air-conditioning. Staff very friendly. Close to Troy and large mall and other attractions. But the pool was yellow and the whirlpool was covered but you can see green slime,smell... Didn't use either been told it's been like that for weeks.

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Helpful?
Thank Arsenaluk
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Thank you for rating our hotel on TripAdvisor. We greatly appreciate the feedback and I can assure you that the issues you noted have been addressed. We are happy that you enjoyed our hotel and staff. Please come back and visit the next time you are in Pontiac. Ryan K. GM

Salt Lake City, Utah
Reviewed 28 July 2016

We had a two-bedroom suite for a couple months stay for business. Family came for three weeks of the trip and we really tried the hotel out! RF id keys were nice and always worked well, front desk ladies were generally accommodating. Breakfast was pretty good, dinner was better (Mon - Wed), although it was just a snack one evening...

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Helpful?
Thank Steve F
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Steve, Thank you for taking the time to post such an informative review about our hotel. We are thrilled to hear that you and your family were able to utilize nearly all of our great amenities. We appreciate the kind words as well as your feedback. The information you provided will be communicated to the correct departments and utilized to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Residence Inn Detroit Pontiac/Auburn Hills is just off I-75, between Troy, Auburn Hills, Bloomfield Hills, and Pontiac, to offer a premier location among Auburn Hills hotels. Business travelers appreciate staying at this extended stay Auburn Hills hotel with close proximity to nearby offices including Chrysler Headquarters, GM Powertrain, Hewlett-Packard, Volkswagen, and Delphi. Guests traveling on leisure love the quick commute to the top Detroit-area sights including Comerica Park or Somerset Collection Mall. The pet-friendly Residence Inn Auburn Hills offers apartment-style suites that are 50% larger than standard hotels with convenient amenities including free WiFi, HD TVs, and fully-equipped kitchens with granite counter tops. Choose the Residence Inn Detroit Pontiac/Auburn Hills offers modern amenities and a great location to make it one of the top extended stay hotels in Auburn Hills. ... more   less 

Additional Information about Residence Inn Detroit Pontiac/Auburn Hills

Address: 3333 Centerpoint Pkwy, Pontiac, MI 48341-3159
Region: United States > Michigan > Pontiac
Price Range: ₹ 5,994 - ₹ 10,830 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Detroit Pontiac/Auburn Hills 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Residence Inn Detroit Pontiac/Auburn Hills Hotel Pontiac
Residence Inn Pontiac
Pontiac Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Detroit Pontiac/Auburn Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors have fireplaces”
 of 5 bubbles stevef169, 27 Jul 2016 | Read review
“This property has numerous rooms for guests with physical challenges.”
 of 5 bubbles 573dawnd, 24 Jul 2016 | Read review
“I always prefer top floor rooms to avoid hearing footsteps above.”
 of 5 bubbles beachbobe, 6 May 2016 | Read review
“2br have a fireplace”
 of 5 bubbles AZCatFan1998, 28 Mar 2016 | Read review
“Ask for a room looking over the courtyard or basketball court on the 2nd or 3rd level.”
 of 5 bubbles 527andrewm527, 1 Feb 2016 | Read review
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